Des Moines Eye Surgeons
2491
Reviews
Address:
5901 Westown Pkwy STE 200
West Des Moines
,
Iowa
50266-8207
View Map
Phone:
515-225-3546
Website:
Specialties:
Ophthalmology
Reviews
Excellent care from Dr. Blodi and the team. — Dennis M.
Dr. Blodi and the team provided excellent care.
Apr 26, 2024
everyone was professional and friendly - our ex... — Sara S.
everyone was professional and friendly - our experience was very successful
Apr 26, 2024
— Sandra B.
Everyone was wonderful. Dr. Hammer was friendly and explained everything well I’m so was his nurse.
Apr 26, 2024
very pleasant, on time, nice environment, no wa... — Peggy T.
very pleasant, on time, nice environment, no wait time to speak off
Apr 26, 2024
— Maxine D.
I was very pleased with my service at D.M. Eye Surgeons, everyone is very friendly, Dr. Raecker and staff also very knowledgeable concerning my condition.
Apr 25, 2024
The DSM Eye Surgeons doctors and staff are alwa... — Stephanie B.
The DSM Eye Surgeons doctors and staff are always very professional and kind.
Apr 25, 2024
Always friendly and make you feel very comfort... — Mitchell S.
Always friendly and make you feel very comfortable.
Apr 24, 2024
Great Service — Debra D.
Great care and service! I never have to wait long at all to be called for my appointment! Dr. Hammer is a great surgeon and eye doctor. I highly recommend him!
Apr 24, 2024
Every person I was in contact with was very nic... — Nedra S.
Every person I was in contact with was very nice and explained every step of my procedure. Great place for eye care.
Apr 24, 2024
Excellent Care — Marie N.
Dr. Hammer has been my ophthalmologist since I moved to Des Moines - quite a long time! Professional, reliable & confident. Always a pleasure from check-in to check-out.
Apr 24, 2024
Although the office was busy, everyone was very... — Anne T.
Although the office was busy, everyone was very professional and amiable. This was my first time at this practice and I felt appreciated and well cared for.
Apr 24, 2024
Great staff and Doctors. Very good exam and exp... — Martin A.
Great staff and Doctors. Very good exam and explanation of results.
Apr 23, 2024
Great staff. Very organized and able to explai... — Lois M.
Great staff. Very organized and able to explain Recommendations and follow up
Apr 23, 2024
Everyone was very friendly and helpful! — Vyla B.
Everyone was very friendly and helpful!
Apr 23, 2024
Friendly staff, very short wait time. — Joshua R.
Friendly staff, very short wait time.
Apr 20, 2024
Very efficient office! Never had to wait long ... — Amy N.
Very efficient office! Never had to wait long before the next staff member was ready to do their part. Everyone I encountered was friendly! Despite many steps necessary for a thorough exam, the entire appointment seemed quick without being rushed. Very happy!
Apr 20, 2024
Everyone was very pleasant and helpful. The exa... — Clarice R.
Everyone was very pleasant and helpful. The exam was quick and thorough. I completely trust the process and will continue to be a patient here. Thank you, Dr. Ball.
Apr 20, 2024
Friendly, helpful, knowledgeable - great combi — Kevin F.
Friendly, helpful, knowledgeable - great combination
Apr 19, 2024
Everyone was professional and friendly. — Mattheus D.
Everyone was professional and friendly.
Apr 19, 2024
Very short wait, everyone friendly and ready to... — Gloria V.
Very short wait, everyone friendly and ready to answer any questions.
Apr 18, 2024
— Michelle V.
Your friendly, kind and understanding everybody knows their job very well thank you
Apr 18, 2024
Everybody so nice and friendly — Michael V.
Everybody so nice and friendly I know their job very well we were in and out no time that’s why I like going there. Thank you.
Apr 18, 2024
Have been with the office since about 1983. Wo... — Maxine W.
Have been with the office since about 1983. Wouldn’t go anywhere else.
Apr 18, 2024
Welcomed my questions and answered them — Dee B.
Welcomed my questions and answered them
Apr 18, 2024
So thorough. I have referred my sister’s family... — Kathleen M.
So thorough. I have referred my sister’s family.
Apr 18, 2024
— Michael H.
The staff was very kind for the most part, and receptionist was quick to get me in, but the actual doctor and her assistant handling the prescription details were not kind at all. They were not personable in the slightest, and treated me as if I knew absolutely nothing about anything. They made me feel as if I were a dog at the discretion of their owner. The doctor's assistant was extremely rude and "all knowing". I know what prescriptions I wear and what has been working for me. If I had any actual changes, or issues with my vision, then I would have concerns, and have them addressed. I don't need to see the details on the wings of a fly, or to read the fine print of a book at "20" feet. I don't need to read a street sign from 1000 yards away. Too strong of a prescription is not beneficial. How is a vision test, beaming artificial light, AFTER the dialation of my eyes (which affected my vision), an accurate representation of my vision? The same prescription I have been wearing for the past 15 years has been perfectly fine for me. Seems to me they are running a racket with the backing of the "law". A big joke. Wanted me to pay more and come back at a later date to get "fitted" for contacts, of which the brand I've worn for the past 15 years has TWO sizes (BC 8.4, 8.8) that I have already been fitted for. I should have just brought my old prescription from my other doctor and demanded they renew it. Was basically a waste of my time since I only wanted and needed contacts refilled. I will not be going back to DSM Eye Surgeons again. My old eye doctor was far better, more understanding, and used more sensible testing procedures. I did not realize she was also covered under my new insurance. I will be going back to her instead of DSM Eye Surgeons, or simply have my prescription renewed online for considerably less, although that is still a racketeering scheme as well. It's my life, my eyes, not some "educated" doctor's to make a profit.
Apr 18, 2024
Very professional as always. Very satisfied wit... — John S.
Very professional as always. Very satisfied with DM Eye Surgeons.
Apr 18, 2024
Very professional and knowledgeable! — Billie Jo C.
Very professional and knowledgeable!
Apr 18, 2024
— Loretta B.
I am fortunate to have found Dr. Ball and am always treated well when I have an appointment. All of the staff are helpful and respectful. I love Des Moines Eye Surgeons and am very glad that they are there.
Apr 17, 2024
Dr. Baumhover has been wonderful. She is caref... — Jill H.
Dr. Baumhover has been wonderful. She is careful, thorough and answers my questions. She has improved the quality of my life.
Apr 17, 2024
I needed an emergency appointment and they book... — Darrell L.
I needed an emergency appointment and they booked me in the same day that I called. Waiting room time is next to nothing compared to my families experience at Wolfe. The doctor is very congenial and explained everything quite well.
Apr 17, 2024
Busy so slow but I was there more than a half h... — Martha C.
Busy so slow but I was there more than a half hour early! I told one of the (3) associates that I wanted a refill of a medication but forgot to repeat to Dr.
Apr 16, 2024
Each appointment is a positive experience. Doc... — Sue L.
Each appointment is a positive experience. Doctor and staff are well educated, kind and informative.
Apr 14, 2024
Great Staff — Edward P.
Without exception every one of the staff members were kind, professional, and helped make my visit a great one. It is that way every single time.
Apr 13, 2024
Very personable and professional.. would recomm... — Markia T.
Very personable and professional.. would recommend them.
Apr 13, 2024
I was seen as an urgent case and the time that ... — Annette S.
I was seen as an urgent case and the time that Dr. Blodi and staff took with me was amazing. I felt heard and not rushed. Thank you Thank you!
Apr 13, 2024
Staff were welcoming, patient, through and know... — Arma A.
Staff were welcoming, patient, thorough and knowledgeable.
Apr 12, 2024
Friendly and professional staff all the way aro... — Bradley S.
Friendly and professional staff all the way around.
Apr 12, 2024
Excellent, professional care! Outstanding custo... — Terri G.
Excellent, professional care! Outstanding customer service, and I am always treated with respect and all my questions answered fully. Thank you Dr Ball and Deb for all you do!
Apr 12, 2024
Dr Steffensmeier must be at the top of the list... — Susan B.
Dr Steffensmeier must be at the top of the list of ophthalmologists in Iowa. He has treated me plus 2 other family members. We have nothing but greatest regard for him.
Apr 11, 2024
Dr. Blodi is awesome! — Thomas P.
I very much appreciate Dr. Boldi. He's personable, caring, and takes the time to explain and answer questions.
Apr 11, 2024
A trust worthy Dr. to see in Dr. Steffensmeier ... — Betty B.
A trust worthy Dr. to see in Dr. Steffensmeier and always pleasant and caring.
Apr 11, 2024
I was very pleased with the prompt, efficient a... — Michael L.
I was very pleased with the prompt, efficient and friendly care I received. I am comfortable with with the treatment plan outlined.
Apr 10, 2024
Have gone there for years-good experience with ... — Mary H.
Have gone there for years-good experience with dr.brown. Dr Steffensmeier and his staff very professional and consistent.
Apr 10, 2024
Dr. Hammer and his assistant,Deb do an exceptio... — Warren M.
Dr. Hammer and his assistant,Deb do an exceptional job of caring for the patient while being extremely professional ! All other staff is efficient and kind !
Apr 10, 2024
— Mary O.
From the initial visit with the receptionist to the visit with Dr. Steffensmeier, I felt very comfortable I was being examined and served well. In addition, the Eye Design group, especially Maureen, are very capable and pleasant to work with.
Apr 10, 2024
I have trust in my doctor. The staff was qui... — Lynn M.
I have trust in my doctor. The staff was quick and efficient. All went well and on time.
Apr 10, 2024
Outstanding staff. Kind, friendly, very knowled... — Lars B.
Outstanding staff. Kind, friendly, very knowledgeable. They help you get into your appointment and out quickly and at the same time they make sure that all your questions are answered. Dr. Ball is knowledgeable and will give you straightforward answers to any of your questions even regarding alternative procedures. I highly recommend.
Apr 9, 2024
All staff are wonderful. The process is extreme... — Lynn M.
All staff are wonderful. The process is extremely efficient, and Dr. Raecker is knowledgeable, considerate, and takes time to answer all my questions. I highly recommend him.
Apr 9, 2024
I've never seen any non-professional behavior a... — Lynda F.
I've never seen any non-professional behavior and had any reason to distrust any of the staff.
Apr 9, 2024
Dr ball & staff are great, have recommended to ... — Dennis L.
Dr ball & staff are great, have recommended to friends
Apr 9, 2024
Des Moines Eye Surgeons works efficiently — Jennifer S.
Des Moines Eye Surgeons works efficiently to care for your eyes. They have a system that works to get your eyes examined and in to see the doctor. I like how thorough they are. They are all very professional and pleasant. I highly recommend going here for your eye care needs.
Apr 8, 2024
Clean office. Easy to register. Staff is very p... — Mary M.
Clean office. Easy to register. Staff is very pleasant. Dr. Blodi cares about your wellbeing and very professional.
Apr 7, 2024
I was a week early for my apt and they got me i... — Janet M.
I was a week early for my apt and they got me in!
Apr 7, 2024
Easy and prompt registration. Shirt wait in wa... — Lorie F.
Easy and prompt registration. Shirt wait in waiting area. Pleasant and knowledgeable staff and provider.
Apr 6, 2024
My Mom has respect for Dr Ball and I am really ... — Sylvia R.
My Mom has respect for Dr Ball and I am really glad he talked to her how important her visits and her eyedrops are. The family appreciates the effort that you go to taking care of our mom!
Apr 6, 2024
Very timely! — Debra J.
Everything seemed to be flowing much better than in the past. Not long waiting times for anything. All very friendly staff. I was in and out within 1 hour! Amazing!
Apr 6, 2024
Very friendly, no long waits, and Dr. Blodi lis... — Lisa S.
Very friendly, no long waits, and Dr. Blodi listened to my concerns. His staff is great as well. I’d recommend them every time!!!
Apr 5, 2024
Professional, knowledgeable, and efficient. Al... — Nancy Y.
Professional, knowledgeable, and efficient. Also friendly.
Apr 4, 2024
The staff are knowledgeable and care about my c... — Patricia P.
The staff are knowledgeable and care about my concerns and needs.
Apr 4, 2024
.. — Terry M.
I was treated with respect and courtesy by everyone on the staff. They were all professional and competant.
Apr 4, 2024
Great experience every timeKeep up the good wo... — Kelly C.
Great experience every time Keep up the good work
Apr 3, 2024
Dr. Hammer and his staff are excellent. They ca... — Madonna O.
Dr. Hammer and his staff are excellent. They care about you as if you were family. I've had three procedures done on both eyes so there have been many appointments. The staff is committed to giving you the best care possible. Yesterday when I had my yearly visit Dr. Hammer discovered that I needed a laser procedure on both eyes. I was ready to make another appointment when he said, "If your not in a hurry today I will do it over my lunch break... "I live a distance from DesMoines." He had me taken down to the surgery center where their exceptional staff got me ready for the Yag Capsulotomy. Within 30 minutes my procedure was done and I was on my way home with instructions for my day. Today I'm resting and sharing this with you. Dr Hammer and staff are the BEST! I
Apr 3, 2024
Always there to help! — Mary S.
Drs Hammer and Ball have been wonderful thoughout our 15 years with them. If there's an emergency, they are right there to help. Their nursing staff is also exceptional!
Apr 3, 2024
Dr. Stenensmeirer is very through. He does not ... — Lyla M.
Dr. Stenensmeirer is very through. He does not hurry us in his evaluation. He answers any questions we have with grace.
Apr 3, 2024
Very professional,kind, considerate staff. — Jean N.
Very professional,kind, considerate staff.
Apr 2, 2024
Sherri is incredibly thorough and comprehensive... — Michael N.
Sherri is incredibly thorough and comprehensive in her approach and role.
Apr 2, 2024
Always personable with what is going on with yo... — Laura J.
Always personable with what is going on with you
Apr 1, 2024
Very professional. I always feel that Dr — Laurence G.
Very professional. I always feel that the office has my health and mind.
Apr 1, 2024
Quick, friendly, very good explanations. — Craig M.
Quick, friendly, very good explanations about what is going on. Pleasant office. Friendly desk people. All on all a nice experience.
Mar 29, 2024
Dr Boldi and his staff provide excellent and pr... — Lawrence G.
Dr Boldi and his staff provide excellent and professional care.
Mar 29, 2024
The experiences was very positive and efficient... — Leeallen W.
The experiences was very positive and efficient. Staff interaction was friendly and knowledgeable. Will return again.
Mar 29, 2024
.. — David J.
My exam was very efficient; very little waiting time. Everyone was very courteous.
Mar 29, 2024
Very friendly and professional staff. Not much ... — Yvonne G.
Very friendly and professional staff. Not much wait time as your moved thru the system.
Mar 29, 2024
Friendly staff, doctor answers all questions. — Carol F.
Friendly staff, doctor answers all questions.
Mar 28, 2024
Very friendly, knowledgable, and professional s... — Stephen V.
Very friendly, knowledgeable, and professional staff/physicians.
Mar 28, 2024
Well run office, pleasant competent staff, my o... — Jeffrey B.
Well run office, pleasant competent staff, my ophthalmologist Dr Blodie is skilled and communicative .
Mar 27, 2024
All staff are very friendly and knowledgeable! — Janice B.
All staff are very friendly and knowledgeable!
Mar 27, 2024
Super nice, caring doctor and staff Even after ... — Toni R.
Super nice, caring doctor and staff Even after working me in last minute, didn’t make me feel like they were rushing me! Highly recommend Dr. Hammer and staff!
Mar 26, 2024
Appreciate especially the doctor’s willingness ... — Deborah G.
Appreciate especially the doctor’s willingness to patiently answer my questions. Everyone else was very kind, too
Mar 26, 2024
Mixed me up with another Barbara did not see th... — Barbara E.
Mixed me up with another Barbara did not see the doctor I had appointment with they never realized it until they asked me a question that did not pertain to me
Mar 23, 2024
All of the staff at Des Moines Eye Surgeons are... — David S.
All of the staff at Des Moines Eye Surgeons are helpful, courteous and professional!
Mar 22, 2024
I felt like my eye exam was very thorough. — Joan T.
I felt like my eye exam was very thorough.
Mar 22, 2024
Excellent, professional and very friendly staff... — Teresa C.
Excellent, professional and very friendly staff!! Made me feel at home !!
Mar 22, 2024
Des Moines Eye Surgeons people are professional. — Richard R.
Des Moines Eye Surgeons people are professional and personable very good at what they do. Really appreciate the great service! Respectfully, Rick Radcliff
Mar 22, 2024
Dr Kelly is excellent. Professional and always ... — Connie H.
Dr Kelly is excellent. Professional and always explains everything.
Mar 21, 2024
Eye opening service — David K.
Very friendly and efficient. Being A retired healthcare worker, I particularly was very happy to see that all employees introduce themselves to me and wash their hands before doing anything for me. Dr. Blodi had excellent bedside manner and explained all his findings to me. I really did appreciate how everything was handled for my first visit to the clinic.
Mar 21, 2024
I've already referred next door neighbor and sh... — Jerry M.
I've already referred next door neighbor and she is now a patient of yours!
Mar 21, 2024
Very kind staff. I have been here for 8 years a... — Andrea R.
Very kind staff. I have been here for 8 years and have recommended others to come here. I always feel confident that I’m getting a thorough eye exam when I come here.
Mar 21, 2024
Dr. Hammer and the staff are OUTSTANDING profes... — Pramod M.
Dr. Hammer and the staff are OUTSTANDING professionals and even better HUMAN BEINGS! They are a caring and compassionate team of expert ophthalmology professionals. D. Hammer has cared for my entire family and I would not hesitate a second to recommend him to my friends and acquaintances.
Mar 21, 2024
Everyone is friendly and helpful. I’ve been goi... — Brenda C.
Everyone is friendly and helpful. I’ve been going to Dr Hammer for years and love visiting with him about fishing. He does a great job getting you in and out quickly. He is caring and takes time to explain things to you.
Mar 20, 2024
Staff is always friendly and helpful. They are ... — Chloe M.
Staff is always friendly and helpful. They are always patient with my daughter. Provider is always kind and explains to me what the changes in my daughter's vision and what to look out for.
Mar 19, 2024
Everything went perfect. The assistants and Dr.... — Charles N.
Everything went perfect. The assistants and Dr. Ball were awesome.
Mar 19, 2024
From the initial person who determines your pr... — Randy J.
From the initial person who determines your prescription to the time you are walking out, they keep the process moving.
Mar 16, 2024
Great service by Dr. Bradley Hammer MD. Very we... — Veena S.
Great service by Dr. Bradley Hammer MD. Very well explained medical conditions. Co-operative and friendly staff.
Mar 15, 2024
Excellent service by very experienced Dr. Bradl... — Kewal S.
Excellent service by very experienced Dr. Bradley Hammer MD. Very co-operative and helpful staff.
Mar 15, 2024
All the staff was friendly and welcoming, makin... — Shari H.
All the staff was friendly and welcoming, making me feel comfortable. I always feel confident in Dr. Steffensmeier’s assessment and plan of care.
Mar 14, 2024
I highly recommend — Timothy F.
I had a great experience, the whole staff was friendly and professional.
Mar 13, 2024
Thank You — Richard R.
From the time you walk in the front door till the time you walk out, you are treated as a close friend. Everyone is polite, professional, and friendly. They explain everything they are doing and do it with the utmost care. Thank you to Dr. Hammer and the entire staff at Des Moines Eye Surgeons. Richard Roberts
Mar 13, 2024
Very positive 1st experience! Nikki who got us ... — Chad R.
Very positive 1st experience! Nikki who got us started was awesome and very personable.
Mar 12, 2024
Very positive experience. Our other eye care f... — Brandi R.
Very positive experience. Our other eye care facility stopped taking our insurance and this place was recommended to me from a friend. Great service!
Mar 12, 2024
— Jean W.
Everyone I met yesterday was wonderful. Dr. Blodhi was informative, honest, and very kind. His asst. April put my mind at ease with her great information and kind personality. I was very impressed with the check -in, clinical and check-out staff too! Very friendly and helpful.
Mar 12, 2024
I have referred my entire family and many frien... — Valerie S.
I have referred my entire family and many friends to Dr. Baumhover! She is not only an excellent optometrist but kind too. She is worth the drive! It is nice to have ophthalmologists there if need their services also.
Mar 11, 2024
The doctor and his attending nurse were very fr... — Ruth K.
The doctor and his attending nurse were very friendly and helpful. Previous to reaching them, I felt a rather cool and hurried atmosphere.
Mar 10, 2024
My wife and I have always received quality prof... — Dennis K.
My wife and I have always received quality professional eye care at DesMoines Eye Surgeons. We appreciate the time given to us at each visit and the thoroughness of our eye exams and eye care.
Mar 9, 2024
Dr. Raecker has been extremely helpful with iss... — Sherryle M.
Dr. Raecker has been extremely helpful with issues I had with a previous provider. He answers any question thoroughly. I have complete confidence in his abilities
Mar 9, 2024
Dr. Steffensmeier was professional and experien... — Jude C.
Dr. Steffensmeier was professional and experienced, would recommend this clinic and Dr Steffensmeier to anyone.
Mar 9, 2024
I was able to get in fast and assured that my p... — Susan S.
I was able to get in fast and assured that my problem was not uncommon and could be fixed. That in it self was a big load off my mind.
Mar 8, 2024
Dr Raecker is always compassionate and caring. ... — Ann F.
Dr Raecker is always compassionate and caring. He anticipates my needs and helps my vision. We appreciate him.
Mar 8, 2024
This practice is a great example of how a pract... — Jody K.
This practice is a great example of how a practice should operate. The staff is the finest around and one can be confident the care they receive is excellent.
Mar 7, 2024
Very accurate evaluation snd explanation of eye... — J B.
Very accurate evaluation snd explanation of eye care & disease
Mar 6, 2024
Professionally run. Patient centered. — Russell G.
Professionally run. Patient centered.
Mar 6, 2024
Journey to Eye Health — Pearl S.
As soon as you walk in the door, you are met with a smile from the receptionist. That instantly brightens my day and puts me at ease. Thru each process you need the tech is courteous and always ready to answer any questions you may have. They are very adept to guiding me thru the process with as little stress as possible.
Mar 6, 2024
. — Alice B.
We have used Dr. Ball for 20 years. He had taken good care of our eyes and treats us as "people" not just a number. I especially want to praise him for his understanding and gentle spirit dealing with my husband who has special disabilities that sometimes make getting answers to questions challenging and responses to "Please look.... or please do..." hard. Dr. Ball is a real gentleman as well as a super doctor!
Mar 5, 2024
Mr — Robert H.
Excellent service and very knowledgeable staff. I am quite confident with my upcoming cataract surgery at this facility.
Mar 5, 2024
I appreciate all my concerns from all Dr Ball — Therese B.
I so appreciate all the special care I get from all Dr. Balls team. Dr. Ball always ansewers all my concerns.
Mar 5, 2024
My appt was scheduled for 940 and I didn’t see ... — Allison R.
My appt was scheduled for 940 and I didn’t see the physician until 1145. Other than that, a great experience
Mar 5, 2024
Great Doctors, Nurses and Support Staff — Dennis T.
All of the doctors and nurses (and staff) at Des Moines Eye Surgeons are exceptionally well qualified, polite and provide great care to me. If I need to get in quickly, they are always accommodating. They are the best I have been to in over 50 years!
Mar 4, 2024
See Dr. Blodi — Jared D.
Dr. Blodi was a pleasure to work with. I was very impressed with the information he provided and his bedside manner is excellent. Highly recommend Dr. Blodi.
Mar 4, 2024
staff, doctors and everyone there are very nice... — Denny C.
staff, doctors and everyone there are very nice and polite and helpful
Mar 1, 2024
Very efficient. Very little wait time. Both doc... — Elizabeth G.
Very efficient. Very little wait time. Both doctor and nurse explained the procedure.
Feb 29, 2024
They were very professional. They gave a very g... — Jerome J.
They were very professional. They gave a very good understanding about the before, and the after about my surgery, and I was satisfied.
Feb 29, 2024
Great staff and your process runs smoo — Kimberly H.
Great staff and your process runs smooth
Feb 29, 2024
Support staff and doctor were very helpful and ... — Karen K.
Support staff and doctor were very helpful and thorough.
Feb 28, 2024
Many years of quality eye care service at Dsm ES — Rachael T.
Many years of quality eye care service at Dsm Eye Surgeons
Feb 27, 2024
Dr. Blodi was very responsive to my emergency a... — Jason M.
Dr. Blodi was very responsive to my emergency and understood that my condition was serious enough that it required the collective knowledge of an entire team and surgery. He conducted himself very professionally, and I would highly recommend his expertise to anyone.
Feb 27, 2024
April was amazing. Took the time to explain my ... — Todd T.
April was amazing. Took the time to explain my upcoming procedure
Feb 27, 2024
Office visits and exams are easy and efficient.... — Katharine R.
Office visits and exams are easy and efficient. Staff is clear and friendly.
Feb 24, 2024
Super fast to get in, very efficient tools, sta... — Vilay K.
Super fast to get in, very efficient tools, staffs are friendly, although they missed pronounce my name. I get it, it's Ethnic name, but I'd ask "is that how you pronounce your name?" . Regardless the doctor was friendly, and I feel like they thoroughly check my eyes. It gives me comfort that they check my eyes health properly.
Feb 24, 2024
Very helpful in solving my eye issue with my ey... — Patricia W.
Very helpful in solving my eye issue with my eye glass prescription.
Feb 23, 2024
Because everyone has always been great and answ... — Judy M.
Because everyone has always been great and answered questions. I am so glad I was referred to Des Moines eye Surgeons 20 years ago I really like Dr.Ball he has always made me feel so at ease he explains everything and always answers my questions if anyone I know has need of Eye Dr. I tell them about Dr.Ball at DES Moines Eye Surgeons. Thanks so much for everything and God Bless!! 🥰
Feb 23, 2024
I have no complaints always treated in a profes... — Sandra D.
I have no complaints always treated in a professional friendly way
Feb 22, 2024
Dr. and nurse were both very friendly and effic... — Ann M.
Dr. and nurse were both very friendly and efficient. They really act like they care. Highly recommend.
Feb 22, 2024
Very friendly and helpful staff. Appointments a... — Donald W.
Very friendly and helpful staff. Appointments are not user friendly. Apt. Was 1-1/2 hours.
Feb 21, 2024
Everyone from the check in staff to the back of... — Scott D.
Everyone from the check in staff to the back office to the doctor were all great. My condition / problem was diagnosed quickly and all questions and concerns were answered.
Feb 21, 2024
All of the different people that I met with wer... — Barbara G.
All of the different people that I met with were very professional, and seem to really know their particular job and they do it well, but they are also thoughtful.
Feb 21, 2024
The Best in Eye Care — Charles E.
Always great service. It's nice to know that you are getting the best in medical care from this group. Our Family has received a wonderful service over the years from Des Moines Eye Surgeons. Trusted, thorough, friendly.
Feb 20, 2024
How would a person know which lenses to purchas... — Louise C.
How would a person know which lenses to purchase when having cataract surgery? Wish the doctor would have advised me what to choose per my prescription needs, etc.
Feb 15, 2024
I was seen promptly and treated with courtesy b... — Susan T.
I was seen promptly and treated with courtesy by every person I saw including Dr. Blodi.
Feb 14, 2024
Everyone is very friendly and gracious. — Mary W.
Everyone is very friendly and gracious.
Feb 14, 2024
Great team work! — Abbie T.
Very fast and efficient office. Love being in and out in less than an hour and knowing I am getting care from the best in town. Also, I love that I can engage via text message on cancelling or rescheduling annual visits.
Feb 13, 2024
I don't think I should have to pay extra for an... — Grace U.
I don't think I should have to pay extra for an exam because I wear contacts. Because of this extra hidden fee that wasn't presented until check-out.... we won't be back to Des Moines Eye Surgeons!!!!
Feb 13, 2024
Everyone front front desk, check out staff to t... — Bunny B.
Everyone front front desk, check out staff to the two techs + Dr Hammer and his asst are efficient, friendly and thorough. Wouldn't go anywhere else
Feb 13, 2024
Professional, knowledgeable and friendly staff ... — Eileen V.
Professional, knowledgeable and friendly staff move you through the process to collect the important data for the doctor to review when he meets with and examines you.
Feb 9, 2024
The entire staff was efficient and friendly. Dr... — Steven F.
The entire staff was efficient and friendly. Dr. Steffensmeier is terrific!
Feb 8, 2024
Sherry is no knowledgable with fitting contact ... — Peggy S.
Sherry is no knowledgable with fitting contact lenses on a ver
Feb 7, 2024
I love that they tell you, if you are waiting m... — Stephanie S.
I love that they tell you, if you are waiting more than 15 minutes after your scheduled appointment time , to let them know!! I feel that they respect our time!! Every single person that I interacted with up to the doctor, and including the doctor, very professional but very friendly!! I absolutely love my doctor and all of the people that work for him!!
Feb 6, 2024
Care and service are excellent and I have recom... — Anne C.
Care and service are excellent and I have recommended Dr Ball to several people.
Feb 6, 2024
Great overall experience. There is a fair amou... — Douglas D.
Great overall experience. There is a fair amount of waiting and cattle calls during an exam visit, but it is pretty smooth. I appreciate that they have a tech check your vision at the start and then the doctor double checks at the end. Dr. Buamhover spent time discussing my minor vision issues and it did not feel rushed.
Feb 4, 2024
Everything was on n schedule and very thorough.... — Gary E.
Everything was on n schedule and very thorough.
Feb 4, 2024
They are very efficient & all of the staff is f... — Linda W.
They are very efficient & all of the staff is friendly & very business oriented. The facility is also very glean.
Feb 3, 2024
From check in to discharge, the procedure was s... — Elaine U.
From check in to discharge, the procedure was seamless. Staff were welcoming, knowledgeable, and professional.
Feb 2, 2024
... — Catherine S.
I was very pleased with the care I received and everyone was very friendly and worked well together.
Feb 2, 2024
Professional procedure — James T.
Everyone involved was very professional and friendly. My procedure was explained to me and performed quickly. My instructions on what to do afterwards was explained to me before leaving.
Feb 2, 2024
Everyone was friendly and had and worked around... — Asa R.
Everyone was friendly and had and worked around my wife’s disability and made us feel we were respected in every way!
Feb 1, 2024
Des Moines Eye Surgeons are THE BEST! — Linda B.
The entire staff is efficient, professional, and friendly!
Feb 1, 2024
Listen to patients, Detailed explanation with n... — Lawrence S.
Listen to patients, Detailed explanation with no rush. Respect for patient.
Feb 1, 2024
First Timer! — Mary M.
My visit to this clinic went well. Staff was courteous and kept me informed. Waits between testing was acceptable. Very pleased with Dr and his staff. This office is well managed and the entire staff has bought in to the idea of providing excellent care.
Feb 1, 2024
You always feel cared for during your entire visit — Virginia R.
You always feel cared for during your entire visit. You are NOT just a number! Everyone is so nice, they explain every step as you go through your visit (appointment),
Jan 31, 2024
Highly recommend Des Moines Eye Surgeons! — Linda H.
Des Moines Eye Surgeons has served generations of my family with wonderful care! We appreciate the expertise and friendliness of this group. I highly recommend them!!
Jan 30, 2024
Always have great service and nice people . — Jeffrey H.
Always have great service and nice people .
Jan 29, 2024
All were friendly and listening with care and c... — Mary W.
All were friendly and listening with care and concern.
Jan 27, 2024
Professional and caring — Kristine S.
Every member of the staff is caring and professional, from the eye test, to seeing the doctor. Dr. Blodi is kind and I feel that I got a thorough exam.
Jan 27, 2024
Courteous front staff, knowledgeable techs, com... — Kathryn G.
Courteous front staff, knowledgeable techs, compassionate doc WTH good listening skills.
Jan 27, 2024
Everyone who served were very professional and ... — Sheila J.
Everyone who served were very professional and friendly.we were very pleased with our visit.
Jan 25, 2024
Very friendly workers, always have answers for ... — Crystal S.
Very friendly workers, always have answers for my questions. Would highly recommend to anyone!
Jan 24, 2024
— William J.
Staff and receptionists are always on top of things and polite. I've been a patient of Dr. Ball for 15 years. Nice guy, straight to the point and very comfortable to be with.
Jan 24, 2024
Your facility runs very efficiently and timely.... — Katherine P.
Your facility runs very efficiently and timely. I only waited a few minutes before my name was called. Everyone who assisted me was also very professional and personable, which I greatly appreciated. Thank you so much!
Jan 23, 2024
Great staff, easy scheduling. Low wait times an... — Peter V.
Great staff, easy scheduling. Low wait times and willing to work around your schedule.
Jan 23, 2024
I have already recommended Dr Hammer to several... — Patrice I.
I have already recommended Dr Hammer to several friends.
Jan 23, 2024
Very thorough and comprehensive exam. The staf... — Mike J.
Very thorough and comprehensive exam. The staff really knows what they're doing-very efficient.
Jan 19, 2024
I was very impressed on your employee's includi... — Bruce S.
I was very impressed on your employee's including the Nurses and the employees that i had contact with reference my upcoming Procedure. The eye exam didn't take nearly as long as the eye clinic that is in the same area as your office. And your nurse didn't forget to dialate my eyes prior to testing. My first experience with a Cateract eye exam took 3 hours and the surgeon advised i didn't have and issues and needed no procedure. But many bad issues came from their exam. Not going any further with that info.
Jan 19, 2024
Always great customer service. — Kaye R.
Always great customer service. Friendly staff. Feel like I get a thorough exam every time. Love Dr. Baumhover. She does an excellent job, is professional and friendly. Highly recommend.
Jan 19, 2024
The Dr. is very knowledgeable and very thorough... — James S.
The Dr. is very knowledgeable and very thorough in his examination.
Jan 18, 2024
So great that could get me in same day. — Cindy P.
So great that could get me in same day.
Jan 18, 2024
Trusted Clinic — Janice S.
Have always been treated top notch and they have my best interest & care!
Jan 13, 2024
I am and have always been very pleased with my ... — Joleen S.
I am and have always been very pleased with my visits to Des Moines Eye Surgeons.
Jan 12, 2024
I found the staff outstanding! Dr Blodi was so... — Robert W.
I found the staff outstanding! Dr Blodi was so personable and Empathetic. I’m a dissatisfied Wolff patient so I was a little skeptical of eye surgery coming in. Everything went fine with my procedure and I couldn’t be happier and know now I’m in capable hands. Thank you!!!
Jan 12, 2024
— Scott F.
Everyone including Dr. Hammer went out of their way to make sure I had all of the support I needed. It was an efficient process that allowed me to stay on schedule in my professional life.
Jan 11, 2024
Was seen in a timely manner and very profession... — Mary B.
Was seen in a timely manner and very professional .
Jan 9, 2024
Dr Blodi took the time to answer my questions a... — Connie R.
Dr Blodi took the time to answer my questions and explain his determination clearly to me. He was very upbeat as well. Thanks
Jan 7, 2024
Excellent service. I feel very confident in. D... — Dan A.
Excellent service. I feel very confident in. Dr. Steffensmeier.
Jan 6, 2024
My interactions with this facility have been ab... — George D.
My interactions with this facility have been aboveboard, everything has been quick flawless, no problems. I went there as a recommendation for a friend after having some problems with Wolfe my issues were addressed and remedied to my satisfaction
Jan 6, 2024
Your team members are a pleasure to work with a... — Jonney A.
Your team members are a pleasure to work with annually. A fine team of experts.
Jan 6, 2024
You have great service. You can usually see y... — Peggy G.
You have great service. You can usually see your doctor in an emergency. Thank you all especially Dr. Baumhover.
Jan 5, 2024
Dr. Blodi is awesome! Friendly and professional... — Jason C.
Dr. Blodi is awesome! Friendly and professional. Explained things so that I could understand. I would recommend him to anyone!
Jan 5, 2024
Everything was done that day…very professional ... — Donna M.
Everything was done that day…very professional staff.
Jan 4, 2024
Everyone explained the procedure well from tech... — Ingrid O.
Everyone explained the procedure well from technician, business office, receptionist, to the Doctor in the end.
Jan 1, 2024
I thought he was very thorough in checking my e... — David W.
I thought he was very thorough in checking my eye out
Dec 29, 2023
Every stage on schedule. Only one dead fish. Al... — Carl H.
Every stage on schedule. Only one dead fish. Almost look forward to the visit.
Dec 29, 2023
Professional staff, excellent and fast service.... — Sandra C.
Professional staff, excellent and fast service. l do recommend this place and team members.
Dec 28, 2023
You're important to them — Crystal P.
They are professionals and treat you that way. My concerns are treated with respect.
Dec 28, 2023
Everyone who I came in contact with, beginning ... — Theresa S.
Everyone who I came in contact with, beginning with Check-In to seeing Dr. Blodie, was pleasant and friendly. They answered my questions without hesitation.
Dec 28, 2023
They were very receptive in getting us in on li... — Darrel W.
They were very receptive in getting us in on little notice. Dr. Baumhover was extremely patient, caring, and gentle in doing the exam considering how painful it is. She did an excellent job and he is now on the way to recovering.
Dec 28, 2023
Good service and great professional staff. — Ronald R.
Good service and great professional staff.
Dec 28, 2023
Experience, knowledge and patient support. — Christine S.
Experience, knowledge and patient support.
Dec 25, 2023
All staff are friendly and competant. — Rhonda G.
All staff are friendly and competant.
Dec 24, 2023
Friendly and efficient, a lot of people in the ... — Charlotte S.
Friendly and efficient, a lot of people in the waiting room but didn’t have to wait long. Dr Blodie is great.
Dec 23, 2023
Courteous staff, thorough explanations, attenti... — James C.
Courteous staff, thorough explanations, attention to details
Dec 21, 2023
Everyone was very nice and took good care me. — Michael T.
Everyone was very nice and took good care me.
Dec 21, 2023
I have been going to Des Moines Eye Surgeons si... — James F.
I have been going to Des Moines Eye Surgeons since 1970. This organization has highly qualified professionals. As my occupation was a fighter pilot and airline captain I needed the best eye care possible. These people gave me that quality.
Dec 20, 2023
Outstanding professional staff and friendly and... — James S.
Outstanding professional staff and friendly and positive in all respects.
Dec 20, 2023
. — Audrey B.
I have absolutely no complaints. I am handicapped, and all of the staff were very patient, pleasant and helpful. A great group to work with.
Dec 20, 2023
Dr. Steffenesmeier and staff were all very grac... — Kimberly C.
Dr. Steffenesmeier and staff were all very gracious and provided very good education and care.
Dec 19, 2023
From the check in process through the thorough ... — Kelley R.
From the check in process through the thorough examination, everyone was completely professional.
Dec 19, 2023
— Veronda R.
I've been a patient for many years - check in is always fast and easy. The person that does the "pre exam" is always good and friendly. I enjoy Dr. Hammer - he is always friendly and caring. Whenever I have gotten glasses and/or contacts the people in those departments do a great job. Check out is always smooth.
Dec 17, 2023
Dr. And staff professional ,caring and friendly... — Nancy M.
Dr. And staff professional ,caring and friendly.
Dec 15, 2023
Very good service, courteous, prompt. — Loretta J.
Very good service, courteous, prompt.
Dec 15, 2023
Excellent Eye Care — Janice N.
The staff at Des Moines Eye Surgeons is very professional, dedicated to giving individualized care and very friendly.
Dec 15, 2023
Listened, communicated & explained my diagnosis. — Mathew T.
Staff was quick and helpful the Dr. listed Ed and communicated very well and helped me understand my diagnosis
Dec 14, 2023
— Jean R.
It's a well-run and organized practice. There's a good patient flow and while you do have to wait for some things, it's not too long.
Dec 13, 2023
Kelly Baumhover and staff are friendly, profess... — Richard B.
Kelly Baumhover and staff are friendly, professional, and competent. I trust
Dec 13, 2023
OFFICE PROFESSIONALS — Maureen I.
All of the staff I have encountered at Des Moines Eye Surgeons have made my office visit professional and each handles their position at office with care and concern.
Dec 13, 2023
Prepared for my scheduled appointment so little... — Karen M.
Prepared for my scheduled appointment so little waiting in seating area.
Dec 12, 2023
very efficient office and a great doctor — Jeffrey C.
very efficient office and a great doctor
Dec 10, 2023
Appointment was on time. Fast and efficient. ... — Janice B.
Appointment was on time. Fast and efficient. Dr. was very curious and professional.
Dec 10, 2023
Everyone was on time, happy, and informative. — Randall F.
Everyone was on time, happy, and informative.
Dec 9, 2023
I’ve been coming here for years. Everyone is al... — John H.
I’ve been coming here for years. Everyone is always friendly and professional.
Dec 9, 2023
Well run clinic — Elizabeth H.
Always on time, like a well oiled machine. Staff are pleasant and knowledgeable but never talk down to patients.
Dec 8, 2023
The doctor and all the staff are great. — Deborah M.
The doctor and all the staff are great.
Dec 8, 2023
Always on time and staff are professional and t... — Bret B.
Always on time and staff are professional and they explains things clearly and all do a great job.
Dec 8, 2023
— Sandra V.
When the doctor you see realizes it’s your birthday and sings Happy Birthday to you, you automatically know that you’re in the right place for all of your eye care. I’ve just always known that l’m with the best practice in the area. I retired Dr. Brown, then Dr. Sarno and now l’m with Dr. Hammer. Loved them all.
Dec 7, 2023
Staff are friendly, efficient and knowledgeable... — Mark L.
Staff are friendly, efficient and knowledgeable. My doctor is personable and answers all my questions.
Dec 6, 2023
Through and Respectful of My Time — Heather B.
I always receive a through eye exam, my appointments are always on time, and Dr. Blondi is personable and caring.
Dec 6, 2023
Had a long wait before being seen but otherwise... — Christina O.
Had a long wait before being seen but otherwise great.
Dec 5, 2023
Professional, knowledgeable, efficient, friendl... — Dennis S.
Professional, knowledgeable, efficient, friendly
Dec 5, 2023
I feel the physicians are very qualified and do... — Janna J.
I feel the physicians are very qualified and do excellent work! I like that they are very diverse and do their own surgeries.
Dec 5, 2023
Great staff/service. — Pam U.
Staff is friendly band thoughtful. Service is outstanding. You always know exactly what is happening and what to expect.
Dec 5, 2023
Everyone very professional and friendly. Very ... — Carol S.
Everyone very professional and friendly. Very confident with DSM eye surgeons
Dec 5, 2023
My appt lasted 1 hour and 45 min. Most of that ... — Rebecca F.
My appt lasted 1 hour and 45 min. Most of that time I was waiting. The way the system is of shuffling patients here and there is very impersonal.
Dec 2, 2023
Friendly, professional, competent and efficient... — John K.
Friendly, professional, competent and efficient staff throughout the organization. I have a lot of confidence in Dr. Blodi.
Nov 30, 2023
— Franklin G.
I was having an issue with my eyes and Dr Ball’s staff got me scheduled within 7days to handle my situation.
Nov 30, 2023
Give it a try. — Don M.
In on time and out on time. Staff answered several questions that were helpful going forward.
Nov 30, 2023
Staff were friendly, informed, careful with tec... — Rebecca S.
Staff were friendly, informed, careful with technique. Physician was unhurried and engaged.
Nov 29, 2023
Always professional, friendly and caring. — Mary L.
Always professional, friendly and caring.
Nov 29, 2023
Excellent Service — Kavya P.
Excellent service friendly staff and Dr. Will recommend to friends and family.
Nov 29, 2023
So easy to get the appointment and they start y... — Leo O.
So easy to get the appointment and they start you on time of appointmen and very professinal and nice help.
Nov 28, 2023
Great Care — Debby M.
They have taken great care of my eyesight for me. I have multiple problems that needed their expertise and Dr. Ball has continued his great care over the years.
Nov 28, 2023
Eye Surgeon review — Amy S.
Everyone I came in contact with was very friendly. Dr. Ball is very personable, caring and informative. Thank you, I feel like my eyes are in good hands!
Nov 28, 2023
Great customer service and much easier to sched... — David H.
Great customer service and much easier to schedule than the competitors. I have full confidence in Dr. Hammer and the entire staff.
Nov 28, 2023
The Doctor is very professional as are staff I... — Nancy S.
The Doctor is very professional as are staff I have been in their care for years!
Nov 28, 2023
Professional, superior, efficient medical care.... — Allen K.
Professional, superior, efficient medical care.
Nov 28, 2023
Seen Dr Hammer for years. Love him and his staf... — Melinda V.
Seen Dr Hammer for years. Love him and his staff. Always professional and very nice.
Nov 28, 2023
Gary l. Sly — Gary S.
Everyone’s very nice doctor very personable cares about my vision
Nov 23, 2023
Great medical choice. — Carol F.
Patients seen on time. Staff very competent and friendly. Doctor takes time to answer all questions. Very satisfied. Optical Shop staff very helpful.
Nov 23, 2023
Appointment on time, very efficient. Great exp... — Marnie K.
Appointment on time, very efficient. Great explanation, answered my questions. Great teamwork.
Nov 22, 2023
Everyone is so nice and efficient. I was in an... — Tiffany L.
Everyone is so nice and efficient. I was in and out of the office, even with dilation and ordering contacts, in an hour. Great service! Great people!
Nov 22, 2023
Trouble in the Right Eye — Karen K.
I came in after experiencing partial vision loss at 11:00 (Rt eye only) Thurs morn. I was able to get in at 3:20! So scared! Dr Blohdi and his techs performed numerous different tests. Diagnosed “Central Retinal Vein Occlusion”. A Retina Specialist will see me Monday. Don’t know why or how - just is. I thank GOD I I was able to get right in and helped. While I won’t know much more - yet - each showed so much concern and compassion. Just what I needed when I wanted to just cry. THANKYOU
Nov 18, 2023
— Linda Z.
Dr Andy, Ellen, Carley & Stacey were great. Professional, good listeners, Kind & friendly.
Nov 18, 2023
— Lynn A.
I believe that the medical care provided by the practice is superior. I have 100% confidence in them providing my eye care. The process of going to a routine eye appointment is less desirable. That is the reason for my rating. I experienced and observed people dealing with challenges in the rushed and seemingly overbooked environment. The process takes nine different steps/interactions to complete a routine exam. While each step is normal for other exams that I have had in the past, the process adds lots of challenges and confusion for patients -- especially older or physically challenged individuals. I observed patients that had difficulties hearing when they were called in the multiple waiting room stops. Many seemed to have difficulties being requested to move to multiple rooms. While the staff is familiar with the 'traffic direction', as an older patient it becomes uncomfortable (especially with tears running down my face and dilated pupils) to get moved to so many different rooms. I appreciate the outstanding care but I'd have to say that coming in for just a routine visit is exhausting and stressful. I am pretty sure that I will re-schedule to delay my next annual appointment at least an additional six months.
Nov 17, 2023
Unbelievably awesome staff and of course the su... — Michael D.
Unbelievably awesome staff and of course the surgeons we're awesome!. You don't find this type of customer service early anymore
Nov 17, 2023
Very fast an efficient. Not a lot of waiting ti... — Gary T.
Very fast an efficient. Not a lot of waiting time.
Nov 17, 2023
Long time patient — Kari R.
I've been a patient of Dr. Hammer's for 30+ years. I'm not going to be changing anytime soon.
Nov 17, 2023
— Ann W.
I have been seeing Dr. Bradley Hammer for many years, and have always been confident that he is giving me the best care . He always is a true professional without being too stiff and formal.
Nov 17, 2023
I have been seeing Dr. Ball since I moved here ... — Cheryl S.
I have been seeing Dr. Ball since I moved here in 2018 because he my daughter and her family's Doctor. I think he is a outstanding Doctor and I have all the confidence in him regarding my eye care. I would never want to see anyone else.
Nov 17, 2023
Friendly staff. Deb was very helpful also. — Lois P.
Friendly staff. Deb was very helpful also.
Nov 17, 2023
I’m very impressed with the professionalism and... — John C.
I’m very impressed with the professionalism and kindness that is shown from check in and throughout the process. The doctor was very thorough in communicating what he was checking and what he found. Check out was quick and easy. Picked up some new glasses on my way out.
Nov 17, 2023
I have been coming to DM Eye Surgeon's for almo... — Cynthia H.
I have been coming to DM Eye Surgeon's for almost 25 yrs. Have always had excellent care.
Nov 17, 2023
Best eye doctor! — Julia S.
My doctor at Eye Surgeons of Des Moines is the best. I have gone to this office for over 15 years and have had cataract surgery. My husband also has the same doctor. We couldn’t ask for better care.
Nov 16, 2023
All staff were positive and helpful. Dr. hamme... — Daniel S.
All staff were positive and helpful. Dr. hammer was outstanding as usual.
Nov 16, 2023
Very smooth appointment.. Invited back in two y... — Karen B.
Very smooth appointment.. Invited back in two years. I smiled.
Nov 16, 2023
Great people, great experience......as always! — Kenneth S.
Great people, great experience, as always. They've taken care of us for a lot of years.
Nov 15, 2023
Fast check in. Minimal wait . Dr hammer the ... — Carol A.
Fast check in. Minimal wait. Dr hammer the best.
Nov 15, 2023
Extremely professional office and office settin... — Kathleen M.
Extremely professional office and office setting plus I love the selection of eye ware!
Nov 14, 2023
All the staff were kind, professional and on ti... — Mary G.
All the staff were kind, professional and on time. Thanks for a very good experience. Especially thought Dr. Raecker was excellent.
Nov 13, 2023
Dr Steffensmeier was very thorough and pleasant... — Lynn A.
Dr Steffensmeier was very thorough and pleasant and easy to communicate with. Ellen very nice also. Highly recommend
Nov 12, 2023
Dr. Raecker and the staff are the best. — Jack O.
Dr. Raecker and the staff are the best. From checking in to checking out you feel they care about you.
Nov 11, 2023
— Criselena S.
Everything is okay except the location is hard to find. The sign is small for us to see and the parking space is small. Aside from this. It will be likely perfect!
Nov 11, 2023
Polite and friendly staff, prompt service. — Mary G.
Polite and friendly staff, prompt service.
Nov 10, 2023
... — James H.
Dr Hammer has taken care of my vision for many years. I am not changing as long as he is still there
Nov 10, 2023
All caregivers professional, competent, and eff... — Joan S.
All caregivers professional, competent, and efficient.
Nov 10, 2023
Thankful for great eye care!. — Renita K.
DesMoines Eye Surgeons is the only place we would go for eye care. I have been a patient at DSM Eye Surgeons for over 30 years and have always received professional care. My husband is now also a patient at DSM Eye Surgeons, and we are both very grateful for the excellent care we receive from Dr. Steffensmeier.
Nov 9, 2023
The staff was great, but the wait time was too ... — Jennifer O.
The staff was great, but the wait time was too long.
Nov 9, 2023
I received expert care in a compassionate and e... — Patricia N.
I received expert care in a compassionate and efficient way.
Nov 8, 2023
Every one there is so helpful and kind never ha... — Frances L.
Every one there is so helpful and kind never have to wait long on appt.
Nov 8, 2023
Have always been completely satisfied with each... — Nicholette C.
Have always been completely satisfied with each visit. Trust them completely.
Nov 8, 2023
Polite staff, efficient with timing of appt. D... — Tana K.
Polite staff, efficient with timing of appt. Dr.Hammer and nurse, Deb, always very pleasant and informative.
Nov 8, 2023
I was given my information and explained my bes... — Cynthia F.
I was given my information and explained my best options. Very professional.
Nov 4, 2023
Dr Baumhover is outstanding, very thorough and ... — Ines R.
Dr Baumhover is outstanding, very thorough and takes excellent care of my vision problems! Always recommending the best for my wellbeing!
Nov 3, 2023
Each person I encountered throughout my appoint... — Cheryl P.
Each person I encountered throughout my appointment was not only professional, but cheerful, energetic, and helpful.
Nov 3, 2023
— Raymond S.
I believe your office does a through and complete job of eye care. On top of that everyone is extremely friendly and helpful. I appreciate that.
Nov 3, 2023
The staff and Dr. Blodie is always professional... — Patricia P.
The staff and Dr. Blodie is always professional and courteous. I feel I am getting good information about my care.
Nov 3, 2023
Nikki was so professional and pleasant — Sarah H.
Nikki was so professional and pleasant
Nov 2, 2023
Excellent employees; staff very efficient and c... — Barbara T.
Excellent employees; staff very efficient and courteous.
Nov 2, 2023
— Malinda R.
They were very caring and Awesome, I am still waking up in the morning with a discharge from the left lower eyelid that you worked on. I still have a few pills left that Dr. McKim perscribed. So I will see how things are after I am done with them. I will call if it continues after pills are gone. Thank you, Mendy Ritzman.
Nov 1, 2023
I always feel like eye doctor is RUSHING to get... — Kathryn B.
I always feel like eye doctor is RUSHING to get me out of there!!
Nov 1, 2023
Each staff member I interacted with was friendl... — Patrick S.
Each staff member I interacted with was friendly and genuinely concerned about me
Nov 1, 2023
Everyone is so friendly/personable. And this ti... — Amy M.
Everyone is so friendly/personable. And this time, it was very timely.
Nov 1, 2023
Patient — Sharon S.
Have been a patient of Dr Steffensmeier for many years he is always very thorough.
Nov 1, 2023
Everybody was so nice and made my visit very ... — Carmalita P.
Everybody was so nice and made my visit very Easy
Oct 31, 2023
Great doctor! — Catherine G.
I had a severe eye injury and my optometrist was able to get me in to DM Eye Surgeons right away. Dr. Raecker not only saw me on short notice, but he continued monitoring my condition and adjusting my medications for several weeks until my eye completely healed. Love the care I received!
Oct 31, 2023
Top notch — Diana W.
I've been a patient for many years. Have always been treated with the utmost kindness and professionalism. Dr Raecker is very knowledgeable and has done surgery on my eye once, coming back in 3 weeks for another. Very nice people!
Oct 31, 2023
All of the young ladies and gentlemen that wor... — Gary W.
All of the young ladies and gentlemen that work here are very helpful. The process is efficient and my Doctor takes the time to make sure I understand any upcoming procedures that I need.
Oct 29, 2023
Long wait, good docs and staff — Diane G.
Doctors and staff are good, technicians that do the testing now are super and quick. But it took two hours for me to finish my appointment, and it shouldn’t have.
Oct 28, 2023
I was having a Pre-Op Physical when I hit a sna... — Barbara H.
I was having a Pre-Op Physical when I hit a snag. You were able to get me in ASAP discovered an issue I was having. You made me feel comfortable going ahead with my scheduled surgery and then found a time to get me scheduled for laser surgery to correct the issue I have.
Oct 28, 2023
Doctor had nurse recheck glass prescription…ver... — Marilyn L.
Doctor had nurse recheck glass prescription…very careful and good diagnosis.
Oct 27, 2023
Very professional and thorough. Everyone is fri... — Janet S.
Very professional and thorough. Everyone is friendly and accommodating.
Oct 26, 2023
Everyone we deal with there from the front desk... — Jean M.
Everyone we deal with there from the front desk to Dr. Hammer are respectful and welcoming. We appreciate their patience with listening to our concerns.
Oct 26, 2023
Dr. Baumhover is very friendly, knowledgeable, ... — Barbara L.
Dr. Baumhover is very friendly, knowledgeable, and provides excellent service to me. She talks to me in terms I can understand and I appreciate her advice.
Oct 25, 2023
Dr. Hammer and Deb are the Absolute Best!!Woul... — Carmel D.
Dr. Hammer and Deb are the Absolute Best!! Wouldn’t go anywhere else for my Eye Care!!!!
Oct 25, 2023
Great Experience .... — Paula E.
I was an add on and had such a good experience. Everyone was friendly and helpful. The doctor was knowledgeable and took time to explain my issues with me
Oct 24, 2023
Both the technicians and physicians exhibit com... — John S.
Both the technicians and physicians exhibit competence and efficiency.
Oct 24, 2023
Great staff, fast and efficient, very friendly ... — Eugene P.
Great staff, fast and efficient, very friendly
Oct 24, 2023
Everyone was pleasant and professional — Allan G.
Everyone was pleasant and professional
Oct 23, 2023
A felt a bit rushed with the consulting time wi... — Mary M.
A felt a bit rushed with the consulting time with the Doc
Oct 23, 2023
I was a patient at Wolfe many years. And very u... — Caroline J.
I was a patient at Wolfe many years. And very unhappy there. Des Moines Eye Surgeon is outstanding from the receptionist to the entire staff to my new doctor. I feel I'm in excellent hands and confident with my eye care at Res Moines Eye Surgeons.
Oct 23, 2023
Have been seeing Dr. Ball for a long time and a... — Gary G.
Have been seeing Dr. Ball for a long time and and I feel very comfortable with him. Great Doctor!
Oct 22, 2023
too long waiting — Joyce T.
tech did eye test, sat in wait room awhile, then another tech looked in eyes and put in dilating drops then so then I get to wait some more finally seen doctor for 10 minutes in the meantime had to have a driver and she got upset because it took over an hour for appointment to finish
Oct 22, 2023
will explain if anthing is wrong with you if th... — Anna K.
will explain if anthing is wrong with you if there is make sure yu understand
Oct 21, 2023
— Charles W.
I believe I have been a patient of Dr. Hammer for over two decades. He performed cataract surgery on my left eye May 30, 2012 and on my right eye sometime after that. He referred me to Retinologist Dr. Christopher Blodi in January, 2013 who confirmed Hammer's diagnosis of a macular pucker (left eye). Dr. Hammer performed a YAG Capsulotomy on me in May, 20019. I have seen Dr. Hammer each year for an examination since he succeeded a doctor whose name I don't recall. I have great admiration and respect for Dr. Hammer. I no longer drive and must find transportation for my trips from Ankeny to DM Eye Surgeons. I hope to see him again in Oct. of 2024.
Oct 20, 2023
For my first visit it was very interesting the ... — Larry G.
For my first visit it was very interesting the way everything went. Everyone worked together was incredible
Oct 20, 2023
I feel like the health care professionals are t... — Marie M.
I feel like the health care professionals are top notch.
Oct 20, 2023
Timely, friendly and informative by all. — David H.
Timely, friendly and informative by all.
Oct 19, 2023
Professional, friendly, and knowledgable. — Nathaniel K.
Professional, friendly, and knowledgable.
Oct 19, 2023
Entire staff is courteous, friendly & helpful. — Rex P.
Entire staff is courteous, friendly & helpful.
Oct 19, 2023
Everyone there is helpful and friendly. Every q... — Joanne S.
Everyone there is helpful and friendly. Every question I asked was answered to my satisfaction
Oct 19, 2023
This place is fantastic. Professional, straight... — David V.
This place is fantastic. Professional, straight forward dialogue and great service.
Oct 19, 2023
It was a very full waiting room, but everything... — Patricia B.
It was a very full waiting room, but everything moved along efficiently. Everyone was helpful and kind.
Oct 18, 2023
The whole process was well organized, from chec... — Chris H.
The whole process was well organized, from check-in to checkout . Employees and doctor were friendly and courteous. Great service!
Oct 18, 2023
My only suggestion is about the waiting time ! ... — Ivon M.
My only suggestion is about the waiting time ! But everything else was very professional. Also the Front desk staff was not very welcoming
Oct 18, 2023
Very professional and friendly staff. Dr. Blodi... — Kenneth W.
Very professional and friendly staff. Dr. Blodi is very thorough and takes time to answer all your questions. Gives great advice on any procedures you might need.
Oct 18, 2023
Dr. Baumhoever is awesome. — Joseph Y.
Dr. Baumhover is awesome. She provides excellent, thorough care. She is very particular that everything is done to the highest standard. I have total confidence in her. She explains everything clearly and answers all questions. She engages well with me at every visit
Oct 17, 2023
First time here, in a very long time, new offic... — Craig R.
First time here, in a very long time, new office is nice, parking area & getting there is a mess!
Oct 16, 2023
Prompt, efficient , friendly, explained procedu... — Donald F.
Prompt, efficient , friendly, explained procedures, Dr. Raecker is precise, friendly, explains what he is seeing through the microscope and what may be coming down the road. Even at the discharge the staff were friendly and helpful.
Oct 16, 2023
Helpful & considerate staff. Excellent appointm... — Jill W.
Helpful & considerate staff. Excellent appointment with Dr Raeker who shared more information with me than all but one other excellent eye doctor / surgeon who I've previously met with... and that other doctor was a related associate at the Iowa Retina Clinic , who referred me to Dr Raeker 😉
Oct 14, 2023
I was able to see a physician promptly and he w... — Joan H.
I was able to see a physician promptly and he was thorough and explained my condition well to me.
Oct 14, 2023
Very business like. Seemed to not want to get t... — Patricia S.
Very business like. Seemed to not want to get to know the person.
Oct 13, 2023
Everyone is so friendly and very professional — Judy A.
Everyone is so friendly and very professional
Oct 13, 2023
30 years and counting. Service is excellent. ... — Joe L.
30 years and counting. Service is excellent.
Oct 12, 2023
Trusted eye surgeons — Glenice P.
We moved to Branson, MO. But we always travel to see our eye surgeons. We trust them and they are very caring. Not changing.
Oct 12, 2023
Staff was wonderful and Dr. Hammer is the best — Gary U.
Staff was wonderful and Dr. Hammer is the best
Oct 12, 2023
Everyone was so courteous and I had limited tim... — Karen M.
Everyone was so courteous and I had limited time in the waiting rooms. Dr. Blodi was very nice and made me feel comfortable.
Oct 11, 2023
Great employees - they are friendly and courteo... — Janice L.
Great employees - they are friendly and courteous.
Oct 11, 2023
The practice respects my time, treats me in a p... — Marilyn C.
The practice respects my time, treats me in a personal & professional manner.
Oct 10, 2023
I have always had excellent care with my doctor... — Margaret C.
I have always had excellent care with my doctors there and credit my good vision to their attention to perfection
Oct 7, 2023
— James D.
Dr. Steffensmeier is a very professional and a great optometrist. Very careful and informative as to care and letting you know of any problems or symptoms. Staff is always friendly and caring.
Oct 7, 2023
Caring, knowledgeable staff — Carolyn N.
Efficient, friendly staff made my appt go smoothly.
Oct 6, 2023
Helpful personel, procedure was done quickly an... — Susan M.
Helpful personel, procedure was done quickly and was explained as to what to expect
Oct 5, 2023
I always receive top notch service from Dr Stef... — Theresa T.
I always receive top notch service from Dr Steffensmeier and all staff.
Oct 5, 2023
Very professional Doctors and service staff. — Basil D.
Very professional Doctors and service staf
Oct 5, 2023
Everything went smoothly, even with the caution... — Mary H.
Everything went smoothly, even with the caution that there might be delays caused by computers being down. All staff seemed very professional.
Oct 4, 2023
Seems to be a good office. People are friendly ... — Terrance W.
Seems to be a good office. People are friendly and everyone took the time to explain things to me.
Oct 4, 2023
Staff are always friendly and professional. Th... — Kathy S.
Staff are always friendly and professional. The office is very efficient, getting you in and out in a reasonable timeframe.
Oct 4, 2023
I was an hour late getting into see the doctor.... — Cheryl H.
I was an hour late getting into see the doctor. I know they said they were having computer issues but still along time waiting. Staff was all very nice even though they were running behind!
Oct 4, 2023
I had been getting "floaters" in my eye and I w... — Sheila G.
I had been getting "floaters" in my eye and I was able to get into the office THAT DAY!! It gave me great peace of mind.
Oct 4, 2023
Great client service, care and concern from int... — Mary C.
Great client service, care and concern from intake to end of visit. I felt very cared for.
Oct 4, 2023
As always prompt efficient and polite. From the... — John P.
As always prompt efficient and polite. From the time you walk in till you leave.
Oct 4, 2023
Dr. Steffensmeier is great. I now live in Texa... — Linda G.
Dr. Steffensmeier is great. I now live in Texas but come back every year for my yearly exam (and of course to visit family & friends) but the point is I trust him and that is extremely important to me especially when it concerns your eyes.
Oct 4, 2023
Frustration — Thomas F.
Although frustrated by a condition beyond diagnosis, my many years of experience with Dr. Steffensmeier suggests that he will eventually get to the bottom of it.
Oct 4, 2023
Everyone is helpful. Nice staff. Clean and know... — Judy H.
Everyone is helpful. Nice staff. Clean and knowable. My doctor is very busy.
Oct 3, 2023
Staff was welcoming, helpful and efficient. Ext... — Mary M.
Staff was welcoming, helpful and efficient. Extremely pleased with my eye care thru the years.(excellent results). The samples were also appreciated.
Oct 3, 2023
The staff are very pleasant and efficient. — Diane L.
The staff are very pleasant and efficient.
Oct 3, 2023
Other than the fact that I wasn’t asked by Dr H... — Steven Z.
Other than the fact that I wasn’t asked by Dr Hammer if I had any questions after his exam of me, all involved were phenomenal during my visit. Including Dr Hammer’s care
Oct 3, 2023
— Patricia V.
I was impressed that the lady who took me from the waiting room mentioned that I was new, as did Dr Blodi.
Oct 2, 2023
Excellent doctor and staff. Friendly and thoro... — Kevin L.
Excellent doctor and staff. Friendly and thorough
Oct 1, 2023
Excellent service — Christopher H.
The entire staff has always been friendly, professional, and thorough. I've been a regular patient for several years.
Sep 30, 2023
Friendly, thorough, and knowledgeable. Can’t as... — Steven S.
Friendly, thorough, and knowledgeable. Can’t ask for anything more.
Sep 28, 2023
Always efficient, explaining everything. Every... — Jeanette N.
Always efficient, explaining everything. Everyone is kind and friendly. Thank you all.
Sep 28, 2023
The check-in girl was very friendly and efficie... — Angel S.
The check-in girl was very friendly and efficient, screening went smoothing aa did the testing. Very professional. It was a pleasure to meet Dr Steffensmeier. DM Eye Surgeons got me in right away with a vision problem and found a tear in my Retina. I can’t thank them enough for taking care of me
Sep 27, 2023
On time. Very efficient and timely. Very profe... — Kevin H.
On time. Very efficient and timely. Very professional and thorough
Sep 27, 2023
Walked in and was greeted right away. Felt good... — Thomas A.
Walked in and was greeted right away. Felt good from then on with very professional young lady that helped me out. Good experience. Will see how glassed work out. I think everything will be great.
Sep 26, 2023
Did not have to wait for my appointment. — Janet P.
Did not have to wait for my appointment.
Sep 23, 2023
Everyone was very knowledgeable and answered al... — Mark D.
Everyone was very knowledgeable and answered all my questions
Sep 23, 2023
— Susan S.
See comments below. #10 should be an N/A as it doesn’t pertain, but that wasn’t an option, so I clicked Poor.
Sep 23, 2023
Over the time that I have been coming to your p... — Thomas B.
Over the time that I have been coming to your practice, I have always always been treated with respect, kindness and friendliness, with the highest degree!!
Sep 22, 2023
Dr. Ball is Awesome. He has kept my eyes healt... — Bonnie T.
Dr. Ball is Awesome. He has kept my eyes healthy. All his assistants were great and everyone was so kind.
Sep 22, 2023
My optometrist had referred me to Dr. Racker to... — Vicki B.
My optometrist had referred me to Dr. Racker to have my cornea checked. I had an appointment the next day. The staff were so kind, friendly and professional. Dr. Raecker was awesome, thoroughly explaining what his exam revealed and invited me to come back and become his patient. I do plan to switch my care from Wolfe.
Sep 21, 2023
efficient friendly check in, staff was very pro... — William J.
efficient friendly check in, staff was very professional and explained every step involving my routine annual eye exam
Sep 21, 2023
Great people — Carolyn S.
I moved thru my routine exam process quickly. Everyone is kind patient and professional. I feel I am well cared for at your clinic.
Sep 21, 2023
Staff is very friendly , considerate, knowledge... — Bradley B.
Staff is very friendly , considerate, knowledgeable and understanding.
Sep 21, 2023
Very courteous staff- very professional. Frie... — Jean H.
Very courteous staff- very professional. Friendly- they explain your procedures very well.
Sep 20, 2023
Very efficient and timely with appoint — Dawn J.
Very efficient and timely with appointments
Sep 19, 2023
Always timely, courteous, and professional. — James P.
Always timely, courteous, and professional.
Sep 19, 2023
Every time I’ve been in the office for appointm... — Pamela D.
Every time I’ve been in the office for appointments have been treated with the upmost care.
Sep 18, 2023
I have been a patient for 30 years or so. Alway... — Blair R.
I have been a patient for 30 years or so. Always had my best health at heart. Very professional in all aspects of their organization. Highly recommend!
Sep 18, 2023
The people who work at Des Moines Eye Surgeons ... — Esther R.
The people who work at Des Moines Eye Surgeons are friendly, helpful and efficient. I appreciate the comforting atmosphere.
Sep 17, 2023
— Richard W.
Dr. ball is a personable person and all of the people that work there work efficiently and work together
Sep 17, 2023
I feel confident using DM eye surgeons — Karen C.
DM eye surgeons is very thorough in their processes and I feel like each step of the way they take the time to explain what is being done. Dr. Ball answers my questions and explains things well.
Sep 16, 2023
Dr. RAECKER KNEW EXACTLY WHAT WAS WRONG AND EXP... — Diana H.
Dr. RAECKER KNEW EXACTLY WHAT WAS WRONG AND EXPLAINED IT TO ME. I WAS NOT GIVEN ANY ANSWERS FROM PREVIOUS PROVIDERS.
Sep 16, 2023
Very competent and professional staff. Dr Hamme... — Thomas S.
Very competent and professional staff. Dr Hammer always explains my eye's condition and the remedy he is taking. Facility is very clean.
Sep 16, 2023
Excellent, professional and caring staff! — Sherry L.
Excellent, professional and caring staff!
Sep 16, 2023
very informative on my examine what to expect i... — Linda W.
very informative on my examine what to expect in future
Sep 16, 2023
Great communication between staff members for v... — Janice B.
Great communication between staff members for very efficient flow.
Sep 16, 2023
Knowledgeable professional in all aspects. — Donald C.
Knowledgeable professional in all aspects.
Sep 15, 2023
Friendly and professional staff taking time to ... — Irene G.
Friendly and professional staff taking time to make your visit as pleasant as possible.
Sep 15, 2023
Always pleasant, thorough and efficient. Feel l... — Marie C.
Always pleasant, thorough and efficient. Feel like I'm in very good hands
Sep 15, 2023
Facilities is very clean, staff is extremely fr... — Andrea G.
Facilities is very clean, staff is extremely friendly and very professional. I would recommend your services to anyone.
Sep 15, 2023
Wow! I didn’t have to wait 3 months to see a do... — Matthew M.
Wow! I didn’t have to wait 3 months to see a doctor
Sep 15, 2023
Very organized and efficiently able to take car... — Rhonda S.
Very organized and efficiently able to take care of a large number of patients at a comfortable pace.
Sep 14, 2023
Never wait long and everything organized love D... — Jane B.
Never wait long and everything organized love Dr Ball straight shooter
Sep 14, 2023
Excellent Care and Friendly People — Catherine S.
I have been receiving eye car at Des Moines Eye Surgeons for nearly 30 years and have never been dissatisfied. When I had an urgent issue, they were able to see me that same day.
Sep 13, 2023
. — Mary P.
I have never felt so at home in a medical facility as I did at Des Moines Eye Surgeon. I was treated with the utmost respect from the front desk to the Dr. Steffensmeier’s office. It was a wonderful experience!
Sep 13, 2023
great people and very helpful. will tell you wh... — Sean M.
great people and very helpful. will tell you what you need to be eye healthy
Sep 12, 2023
Precious eyes deserve precious care — Christopher M.
Precious eyes deserve precious care…from the courteous/smiling staff to the talented Doctors, there is no other place I feel could match Des Moines Eye Surgeons. Always compassion and a listening ear. No pressure to buy glasses from them, ever (though their selection/styles are vast/stylish and will most likely buy there when I do need more than cheaters). The whole checkup process is smooth and timely. This is definitely where you should trust your precious eyes will be well taken care of!
Sep 12, 2023
Dr. Hammer has been professional in his care of... — Carol P.
Dr. Hammer has been professional in his care of my husband, before his passing, & myself. Gives you the "black & white" of what's going on & what to expect.
Sep 12, 2023
I am very happy with Dr. Blodi and other staff ... — Sharon L.
I am very happy with Dr. Blodi and other staff members.
Sep 11, 2023
Dr. Blodi and the complete crew are very thorou... — Dennis L.
Dr. Blodi and the complete crew are very thorough and friendly.
Sep 11, 2023
I am very satisfied with the care my husband an... — Dorothy M.
I am very satisfied with the care my husband and I receive from Dr Baumhover and the staff at DM Eye Surgeons.
Sep 11, 2023
I would highly recomend Des Moines Eye Surgeons... — Michael S.
I would highly recommend Des Moines Eye Surgeons if this was something that came up in conversation.
Sep 10, 2023
We have always been completely happy with our e... — Alan H.
We have always been completely happy with our experiences.
Sep 9, 2023
knowledge and skills — Constance C.
I have the utmost confidence in the knowledge and skills of the doctors and staff of DM Eye Surgeons and would recommend them highly.
Sep 9, 2023
— Deanna R.
All members of staff at Des Moines Eye Surgeons were very kind, knowledgeable, and professional. Dr Hammer is great. I have complete trust in him. I love having him care for my eyes.
Sep 8, 2023
Great Ophthalmologist. — James H.
Dr. Hammer is really great. He takes the time to explain exactly what is going on with my vision and prescribe any needed medication or necessary procedures.
Sep 8, 2023
The office staff and Dr Ball are great — Shirley C.
The office staff and Dr Ball are great
Sep 8, 2023
Excellent use of time — Debra M.
Very little waiting I drove three hours for my appointment. Worth the time.
Sep 7, 2023
Discussing eye care is not a common subject. If... — Edwin W.
Discussing eye care is not a common subject. If it arises, I can speak for the good care I have had.
Sep 7, 2023
Everyone was friendly, thorough and efficient. ... — Ann S.
Everyone was friendly, thorough and efficient. Dr. Blodi did a great job explaining procedure and variety of lenses available. I scheduled cataract removal procedure.
Sep 6, 2023
Dr. Ball and Staff are Wonderful — Leslie D.
Dr. Ball and staff are very professional, kind and caring.
Sep 6, 2023
The people there are. So nice and very patient!... — Debra K.
The people there are. So nice and very patient!
Sep 4, 2023
The staff and Doctor are well versed and very n... — William S.
The staff and Doctor are well versed and very nice also.
Sep 2, 2023
Dr. Ball is always very thorough . — Mary L.
Dr. Ball is always very thorough in examining by eyes.
Sep 1, 2023
I feel I was seen with a reasonable wait time a... — Linda C.
I feel I was seen with a reasonable wait time and a very thorough exam so my eye problems could be evaluated, thanks!
Sep 1, 2023
I trust the medical professionals at this pract... — Theresa G.
I trust the medical professionals at this practice and have been seeing Dr. Ball for years, as did my father. Everyone in this practice is very nice from the reception/check in/out staff to all of the staff that do the testing. I feel confident that I am getting the best eye care.
Sep 1, 2023
All staff including Dr. Blodi were friendly, kn... — Joyce B.
All staff including Dr. Blodi were friendly, knowledgeable, and supportive!! I would definitely recommend Des Moines Eye Suegeons!
Sep 1, 2023
Due to my visit being only in the initial stage... — David A.
Due to my visit being only in the initial stages, my rating for the complete treatment is still waiting for the end result of the surgery. Thus far the doctor and staff have been very good at making me feel confident in the treatment and that they are well informed about the risks associated with the procedure with the belief that it is the right route to go! Job well done!
Aug 31, 2023
I have been with Dr Steffensmeier since 2010. H... — Laura B.
I have been with Dr Steffensmeier since 2010. He has seen me through multiple and ongoing issues and I trust him implicitly. I could not ask for better service and care from all the technicians.
Aug 31, 2023
— Julie E.
I appreciate the thoughtful care I receive. I wish that the "process" was not so drawn out - seeing different folks for different needs and the "in and out" of exam rooms and waiting areas. Otherwise the care if very good.
Aug 30, 2023
Among other things, I was happy to see Dr. — Benjamin M.
Among other things, I was happy to see Dr. Rick Blodi doing so well. He was one of my students in a summer chess class decades ago. I was well treated by everyone. My only (small) problem was locating your office because there are so many similar businesses in the area. See you in a year! Ben
Aug 30, 2023
Very efficient and friendly. Excellent service... — Kim D.
Very efficient and friendly. Excellent service.
Aug 30, 2023
Made me feel at ease was explained accurate des... — Paul C.
Made me feel at ease was explained accurate description of process of procedure
Aug 30, 2023
All dealings from making the appointment to che... — George S.
All dealings from making the appointment to checking in to patient care was efficiently carried out. I did have to wait for 25 minutes beyond my appointment time to be called back to begin the process .
Aug 30, 2023
Dr. Hammer is both personable and professional-... — Jayne G.
Dr. Hammer is both personable and professional-always pleased with my care and time spent with me
Aug 29, 2023
. — Betty R.
I got something in my eye. My doctor Hammer was not working the day it happened. I was very appreciative that another doctor worked me in and got out what was in my eye. Been a patient of DM eye surgeon for many years and very satisfied.
Aug 28, 2023
My appointment was timely, friendly, and gave g... — Elizabeth H.
My appointment was timely, friendly, and gave good information.
Aug 27, 2023
Professional at every level. — David D.
Professional at every level. From the very organized and competent reception person, to the experienced examining staff on through to the very professional Frederick R. Blodi, DO. A positive experience and one that I felt was all about me.
Aug 26, 2023
Very nice office and professional staff — Russell C.
Very nice office and professional staff
Aug 26, 2023
I am especially pleased with the consideration ... — Kenneth S.
I am especially pleased with the consideration given to family health history, and the follow-up time devoted to keeping tabs on it for my best eye health. I feel that you have always given your best assessments and will do that for others.
Aug 25, 2023
Everyone is professional, efficient and friendl... — Barbara M.
Everyone is professional, efficient and friendly.
Aug 25, 2023
Check Up! — Leo H.
I have been a patient of Doctor Hammer and this office for a long time. They have never failed me with their best professional services. From the time I enter the door until I leave with a smile on my face I know my vision needs have been well cared for. A special "Thank You" to Doctor Hammer and DEB!
Aug 25, 2023
All the staff I I dealt with were friendly and ... — Robert R.
All the staff I I dealt with were friendly and knowledgeable. I was in and out very quickly. I’m just disappointed that my wait for surgery is so long due to the doctor being busy. Must mean he’s very good!!
Aug 24, 2023
— Victoria T.
I left there very satisfied. Everyone was friendly and very professional. The office runs like clockwork! Very efficient.
Aug 24, 2023
The staff are thoughtful, thorough and profess... — Marilyn W.
The staff are thoughtful, thorough and professional. I have complete confidence in Dr. Hammer
Aug 23, 2023
I am pleased with Dr. Steffensmeier's medical e... — Ronald H.
I am pleased with Dr. Steffensmeier's medical expertise and caring.
Aug 23, 2023
I do not even live in Iowa but I would not trus... — Sandra L.
I do not even live in Iowa but I would not trust my eye care to anyone other than Dr Hammer and the staff at Des Moines Eye Surgeons is
Aug 22, 2023
The atmosphere is welcoming and the staff is ve... — Lorinda M.
The atmosphere is welcoming and the staff is very pleasant!
Aug 22, 2023
Very caring from check in to check out — Laura W.
Very caring from check in to check out
Aug 22, 2023
Everyone I met with was very knowledgeable and ... — Richard C.
Everyone I met with was very knowledgeable and professional. They exhibited excellent customer service skills. I especially liked the note on my patient form that advised me to notify the front desk if I was not contacted within 15 minutes after my scheduled appointment - I did not have to do it.
Aug 22, 2023
— Michael G.
Great people all the way from check in to leaving the building!!! 5 stars ⭐️⭐️⭐️⭐️⭐️
Aug 19, 2023
Great and pleasant staff.Dr. Brumhover is awes... — Michael B.
Great and pleasant staff. Dr. Brumhover is awesome!
Aug 17, 2023
Billed me for a service I didn't need and didn'... — Jeffrey B.
Billed me for a service I didn't need and didn't know I received. Didn't reschedule me. Hassled me about insurance, which I didn't have.
Aug 17, 2023
SSI & SSDI Appointment — Robert E.
Wrong reasons to be there but the best Q&A I have had yet. Felt valued and appreciated the support of the Staff. Thank you.
Aug 16, 2023
Fast service — Sharon M.
Was so impressed with how fast they got me through and the doctor, as always, was very informative and was interested in listening to anything I had to say.
Aug 15, 2023
Very good service with professional staff — Jeanne K.
Very good service with professional staff
Aug 12, 2023
Dr Baumhover is the reason I come. She is an ex... — Ruth H.
Dr Baumhover is the reason I come. She is an excellent doctor and communicates about my eyes. I referred a friend to her and he also likes her. After his cataract surgery, he had an issue and she asked that he return for a follow-up.
Aug 12, 2023
Very professional staff.Very organized process. — Sally H.
Very professional staff. Very organized process.
Aug 10, 2023
Top Notch Clinic with excellent Doctors & staff... — Dana F.
Top Notch Clinic with excellent Doctors & staff! I have been coming to this clinic along with my son for years, I would highly recommend Des Moines Eye Surgeons.
Aug 10, 2023
Dr Steffinsmeier is excellent. The whole staff... — Marie M.
Dr Steffinsmeier is excellent. The whole staff is great.
Aug 10, 2023
Everyone I dealt with were friendly, knowledgea... — Jeanne F.
Everyone I dealt with were friendly, knowledgeable, and professional.
Aug 9, 2023
The staff was very friendly and my care very we... — Robert C.
The staff was very friendly and my care very well coordinated between all of the specialtists involved.
Aug 9, 2023
Very well organized office. Very friendly and ... — Dennis D.
Very well organized office. Very friendly and competent people.
Aug 9, 2023
I was very pleased that they were on time and w... — Karen S.
I was very pleased that they were on time and was very thorough with my eye exam. They answered all of my questions.
Aug 8, 2023
Everyone I work with at DSM Eye Surgeons. — David D.
Everyone I work with at DSM Eye Surgeons are always professional, and always help me understand everything about my eyes and answer all my questions.
Aug 5, 2023
Wait time was minimal. Staff were efficient and... — Paul B.
Wait time was minimal. Staff were efficient and friendly. Location easy to locate and enter.
Aug 5, 2023
Have gone to Dr Hammer for several years and tr... — Gwendolyn M.
Have gone to Dr Hammer for several years and trust my eyes/vision to him and his friendly expertise. All good support staff to work with there as well.
Aug 4, 2023
I am extremely happy and impressed by the effic... — Michael C.
I am extremely happy and impressed by the efficient, polite service that I received at Des Moines Eye Surgeons the past two days! I developed some unusual eye problems and I was able to get in to see Dr Blodi very quickly! Dr Blodi was very helpful, kind and courteous during both my visits to Des Moines Eye Surgeons. I couldn’t have asked for better care! I highly recommend them!! 5 Star treatment and service!
Aug 3, 2023
Dr. Ball & Staff @ DSM Eye Surgeons have always... — LaDel H.
Dr. Ball & Staff @ DSM Eye Surgeons have always been & are still professional & friendly. They also do a total quality job.
Aug 2, 2023
Dr. Steffensmeier MD is really brilliant. — Leona M.
Dr. Steffensmeier MD is really a kind and brilliant dr. He is thorough and answers questions in an easy to understand manner. I don't have to wait long in the waiting room. I saw several eye doctors before choosing him.
Aug 2, 2023
Very welcoming environment. Friendly and helpf... — Doree W.
Very welcoming environment. Friendly and helpful staff. Very knowledgeable doctors.
Aug 1, 2023
Great experience. — Kathleen B.
I met with five different medical professionals for my annual eye exam plus contact exam. Each one was friendly and knowledgeable. The front desk staff person that assisted me was welcoming and helpful. The office itself was clean and well organized.
Jul 30, 2023
My last eye surgery was at wolf clinic. I was v... — Jean T.
My last eye surgery was at wolf clinic. I was very dissatisfied with wolf clinic. Des Moines Eye Surgeons was sooo much better. From the doctors communication to the nurses and the surgery center, much much better!!
Jul 28, 2023
DMEye surgeons were efficient, friendly, and at... — Jennifer J.
DMEye surgeons were efficient, friendly, and attentive. Dr. Blodi was generous in answering questions. His nurse, April I believe, was the most helpful. She answered questions I didn’t know to ask and gave me more info than my optometrist or the ophthalmologist. She deserves due credit!!!
Jul 28, 2023
The staff and Doctor are great very good. Thank... — Thomas T.
The staff and Doctor are great very good. Thanks
Jul 28, 2023
Great staff but takes 2 hours — Stacie T.
Love everything but the wait times. Having to go in and out of rooms and spending more time in a waiting area than face to face with providers is annoying. Glad it’s only once a year.
Jul 27, 2023
Thank you Dr. and everyone involved in my appoi... — John C.
Thank you Dr. and everyone involved in my appointment the 26th of July. You all took good care of this old handicap man. Lord willing I will see you all a year from now. With the Lord’s love and prayers. John Clement ✝️✝️✝️
Jul 27, 2023
DR, Radecker is GREAT DOCTOR AND WOULD RECCOME... — Carolyn M.
DR, Radecker is GREAT DOCTOR AND WOULD RECCOMEND HIM TO ANYONE
Jul 26, 2023
I have been coming to Des Moines Eye for many y... — Donna S.
I have been coming to Des Moines Eye for many years due to my medication, I have been a patient of Dr. Sarno, as he was expert on Plaquenil. Because of his attention to detail a large tumor was found and removed. He recently retired and I now see Dr. Blodi. He also seems very detailed. I feel I always get great eye care.
Jul 26, 2023
Dr. Steffensmeier is always so helpful and frie... — Gerri O.
Dr. Steffensmeier is always so helpful and friendly. And this time he fit me into schedule for some issues I was having.
Jul 25, 2023
Not Just A Number — Margaret K.
Even though I dealt with 4 different people I never felt like I was handed off to another. Each person had defined duties and were exceptional.
Jul 25, 2023
I was very impressed with all aspects of my vis... — Sally J.
I was very impressed with all aspects of my visit. Very friendly staff & Dr. Steffensmeier was super!
Jul 22, 2023
Dr. steffensmeier listens and explains patientl... — Judith B.
Dr. steffensmeier listens and explains patiently
Jul 22, 2023
Every person we interacted with from the recept... — Tara F.
Every person we interacted with from the receptions to the techs to the provider was helpful, pleasant and knowledgeable. They also did a great job with my 9 year old daughter explaining everything and making her less worried about the visit.
Jul 22, 2023
Great Eye Service — Gary N.
Very friendly staff!! Short wait time to see our doctor! He always asks if we have any concerns with our eyes!!
Jul 21, 2023
Dr. Raecker is the best. — Janet S.
Dr. Raecker is the best. He is willing to listen to my questions and takes the time to answer them for me.
Jul 21, 2023
Dr Hammer and staff are always friendly and pro... — Susie S.
Dr Hammer and staff are always friendly and professional.
Jul 21, 2023
Hmmm mmm hState is showing an interest in m... — Kenneth S.
Hmmm mmm h State is showing an interest in me and is professional. All staff shows an interest in my well-being.
Jul 21, 2023
I have been coming there for years … originally... — Angela P.
I have been coming there for years … originally with Dr. Sarno who has retired. I now I see Dr Blondi who is so personable and out going. He is very professional and knowledgeable and so likeable. Angel P.
Jul 21, 2023
Friendly staff, efficient, takes care of busine... — Leroy G.
Friendly staff, efficient, takes care of business while maintaining a pleasant attitude.
Jul 21, 2023
Dr. Hammer is the best, IMHO — David L.
Quite frankly, I believe Dr. Hammer to be the very best eye surgeon in this city. I have received my eye care from him for over twenty years and would not even consider changing doctors. I am a military retiree and could receive my eye care through the VA at no cost whatsoever, but I have opted to remain with Dr. Hammer because of the quality of care that I have always received from him. None better!
Jul 21, 2023
Short wait time. Good doctor. What more can I... — John S.
Short wait time. Good doctor. What more can I say.
Jul 20, 2023
Everyone was well trained and friendly. — Jared J.
Everyone was well trained and friendly.
Jul 20, 2023
Highly recommend Dr Hammer. There is genuine co... — Laura M.
Highly recommend Dr Hammer. There is genuine concern in continuing to monitor me for a potential eye condition and monitoring of my existing condition over the years.
Jul 19, 2023
Very friendly and efficient staff and doctors. — David C.
Very friendly and efficient staff and doctors.
Jul 19, 2023
Des Moines Eye Surgeons staff and doctors are f... — Teresa C.
Des Moines Eye Surgeons staff and doctors are friendly and helpful. It is a great place for complete eye health!
Jul 19, 2023
Entire staff very efficient and friendly. Unli... — Thomas R.
Entire staff very efficient and friendly. Unlike some other places these folks stay on schedule.
Jul 18, 2023
Exceptional Care. I always get great service. — Kurt F.
Exceptional Care. I always get great service.
Jul 16, 2023
Quick, very great personality through and a ple... — Connie R.
Quick, very great personality through and a pleasant experience
Jul 15, 2023
Dr Baumhover is great at explaining things. — Diane M.
Dr Baumhover is great at explaining things.
Jul 15, 2023
Exceptional — Lisa B.
Dr. Baumhover is very thorough and professional. I am always confident in her exam and findings.
Jul 15, 2023
Always explains what needs to be done..friendly... — Beverly G.
Always explains what needs to be done..friendly check in and staff.
Jul 13, 2023
From moment walked into door and was greeted by... — Paul S.
From moment walked into door and was greeted by 2 ladies working behind the desk I was taken back by the outstanding customer service. Great service and friendly staffing is rare these days and what a wonderful thing to see:)
Jul 13, 2023
Everyone is very welcoming and professional. D... — Karen M.
Everyone is very welcoming and professional. Deb A. Was especially helpful in explaining the procedure to get ready for upcoming cataract surgery.
Jul 12, 2023
Kudos to a terrific staff — Charles M.
All the staff are always very friendly and professional. I always know that I am getting the best care possible!
Jul 11, 2023
just very nice respectifully people can't ask f... — Gerald K.
just very nice respectifully people can't ask for that of service
Jul 8, 2023
— Jerry M.
Professional, friendly, knowledgeable. Explained and answered questions well.
Jul 8, 2023
it was so nice dr,explain what is/not problem w... — O L.
it was so nice dr,explain what is/not problem with my eye.
Jul 7, 2023
All staff was friendly and I was seen on time. — Holly C.
All staff was friendly and I was seen on time.
Jul 7, 2023
— Melissa P.
The staff is always very friendly and knowledgeable. I’ve been going here for many years.
Jul 7, 2023
Entire staff was very friendly and very willing... — Stephen B.
Entire staff was very friendly and very willing to answer any questions you may have had
Jul 7, 2023
I can not say enough good things about your bus... — Bethann M.
I can not say enough good things about your business, and the way you run it the doctors are wonderful the staff is great. and Dr Raecker is awesome he listens to me and even rechecked my eye when he was done.
Jul 7, 2023
Everyone is very professional in the office. — Maureen F.
Everyone is very professional in the office.
Jul 7, 2023
Everyone who tested me was very kind and reassu... — Sandra E.
Everyone who tested me was very kind and reassuring to me. Thank you!
Jul 7, 2023
Great staff - professional and I feel that any ... — Janet B.
Great staff - professional and I feel that any concerns are addressed
Jul 7, 2023
Trust the best doctors in central Iowa to care ... — Ryan E.
Trust the best doctors in central Iowa to care for your vision.
Jul 7, 2023
— Madge M.
Comfortable with staff and Dr. Ball. Being a customer adds to my belief that my eyes are well cared for. Thank you
Jul 6, 2023
Efficient check in, everyone is quite friendly.... — Natalie T.
Efficient check in, everyone is quite friendly.
Jul 1, 2023
I’ve been a patient of Dr Sarno for years. ... — Janet P.
I’ve been a patient of dr Sarno for years. We’ve been in TN for last 6 years but have now moved back to DSM, back to DSES. So good, they are so professional and caring of their patients. Dr Blodi is excellent everything I desire in my Dr
Jul 1, 2023
Everything was well organized and very friendly... — Chasty G.
Everything was well organized and very friendly nurses and doctors
Jun 30, 2023
Dr. Hammer is very professional, but sometimes ... — Barbara D.
Dr. Hammer is very professional, but sometimes he lacks extra time to explain. I guess that is why he has his assistant do the talking!
Jun 29, 2023
The assistants are very thoughtful and thorough... — Marcella B.
The assistants are very thoughtful and thorough. Definitely know what they are doing
Jun 29, 2023
Everyone from the front desk, surgical nurses, ... — Robert E.
Everyone from the front desk, surgical nurses, and doctors are the best. Very attentive and Professional
Jun 27, 2023
Smiling faces and excellent timing while in off... — Sandra T.
Smiling faces and excellent timing while in office
Jun 27, 2023
I was having some difficulties, and was able to... — Kimberly W.
I was having some difficulties, and was able to be seen the same day. The physician was so kind and through. Thank you so much.
Jun 24, 2023
Good experience! — Bernard P.
First experience with local eye care and favorably impressed. Check in, waiting area and moving through exams and consultations was well organized.
Jun 23, 2023
Always Professional — Kenneth W.
Dr Steffensmeier and the staff are always courteous and professional.
Jun 23, 2023
Great customer service even though they were ru... — Michelle E.
Great customer service even though they were running way behind schedule
Jun 22, 2023
— Jeanne R.
Positive experience. Friendly staff. Explained everything clearly and professionally. Would recommend Des Moines Eye Surgeons to family and friends.
Jun 22, 2023
Very efficient and obviously clearly know their... — William S.
Very efficient and obviously clearly know their business
Jun 22, 2023
Because every employee treated me with patie... — Dennis C.
Because every employee treated me with patience, care, politeness and dignity! I've been with the same doctor (Steffensmier) for 15+ years. To me, he's the finest. Respect, polite and has a caring heart!
Jun 22, 2023
There was concern of me at every level from che... — James M.
There was concern of me at every level from check in to the examination. Great people.
Jun 21, 2023
Even though they were extremely busy yesterday ... — Doris T.
Even though they were extremely busy yesterday when I had my appointment once I got back into the exam room, I did not feel rushed by any of the technicians or the physician.
Jun 20, 2023
Have had the best eye care at Des Moines Eye Su... — Judy P.
Have had the best eye care at Des Moines Eye Surgeons
Jun 20, 2023
Staff are knowledgeable, responsive & courteous... — David F.
Staff are knowledgeable, responsive & courteous to patients and communicate well with one another.
Jun 20, 2023
Professional, Personal, Explains proc — Charlene A.
Professional, Personal, Explains procedures
Jun 20, 2023
Very helpful staff everyone seams to care — Raymond C.
Very helpful staff everyone seams to care
Jun 18, 2023
Provider and staff are kind and listen carefull... — Patricia N.
Provider and staff are kind and listen carefully to my issues/concerns. Wait time is usually minimal. Office seems very well organized and run. Happy to trust my eye care to this doctor and his staff.
Jun 18, 2023
Good people — Ann B.
Nikki was wonderful doing one of first check in processes. Drake was good too.
Jun 17, 2023
Dr. Steffensmeire and his staff are wonderful. ... — Constance B.
Dr. Steffensmeire and his staff are wonderful. From the moment I check in for my appointment, the appointment process and the check out process everything goes smoothly and on time. Dr. Steffensmeire is truly a remarkable doctor and his staff is also.
Jun 17, 2023
All technicians are very friendly and helpful. ... — Donald C.
All technicians are very friendly and helpful.
Jun 17, 2023
— Linda F.
Tbe doctors & staff are friendly & professional to their patients. Always very thorough.
Jun 17, 2023
We like the professionism and results we receiv... — Lester O.
We like the professionism and results we receive from Des Moines Eye Surgeons.
Jun 16, 2023
Prompt service and provider explained our resul... — Arthur S.
Prompt service and provider explained our results that we could understand. Facility was adequate except the pre exam room couldn’t allow ease of use for my wife in a wheelchair.
Jun 16, 2023
Been seeing Dr. Hammer for years. He is a gr... — Lisa S.
Been seeing Dr. Hammer for years. He is a great person, easy to talk to and cares about his patients.
Jun 16, 2023
From my earliest childhood, — Alan G.
I am 64. From my earliest childhood, ophthalmologists have been part of my life, as they have been for five of my six children. I chose Des Moines Eye Surgeons after the passing of my first Ophthalmologist, Henry Gurau M.D. Dr. Matthew Raecker inherited me from Dr. Eugene Michael Sarno. So, I have been spoiled. When you've experienced excellence, you aren't inclined to settle for less. Dr. Raecker earned my respect from our first appointment. I found his exam confident, skillful, and meticulous. He told me what I needed to know and what I might like to know. He LISTENED. I don't trust easily. I trust Dr. Raecker. I haven't lowered my standards.
Jun 15, 2023
Feel that doctors, staff are top notch. — Susan S.
Feel that doctors, staff are top notch.
Jun 15, 2023
Great experience . — Dan D.
Very little waiting. In and out in under an hour. Friendly staff and doctor top notch.
Jun 13, 2023
Care — Sandra P.
Dr Hammer is a great doctor. Very personable and knowledgeable. I feel very confident in his care. Also Nicki who did my eye testing first is great. I love when she is the one who tests me.
Jun 10, 2023
Told me like it was with a great attitude and w... — Stephen C.
Told me like it was with a great attitude and wonderful camaraderie
Jun 9, 2023
Very good customer service. Short wait times. ... — Roger H.
Very good customer service. Short wait times. Doctor Hammer is patient focused and attentive.
Jun 9, 2023
Focus on good care AND respect for clients' time.. — Margaret M.
I am pleased with and confident in the care provided by the providers and clinical staff. However, the operations management of the practice really annoys me. Has management ever had a retreat with providers and staff focused on how to provide efficient and timely customer service? Your come here, go there, hurry up now go wait model is absurd. 60 of the 95 minutes I spent with you this morning were in a variety of your waiting areas. Before anyone says "but we do things according to SOP and like all other practices," be assured I don't care what sop is for you--and I'll bet neither do the dozen other people in the waiting area when I arrived and another 10 people with whom I shared the registration line. I would like to experience the services you provide in an unbroken sequence lasting no more than 45 minutes.
Jun 7, 2023
I've always been happy and impressed with all o... — Terry O.
I've always been happy and impressed with all of the staff. My only complaint is about the waiting time, but since I don't know the facts about the cause, this issue isn't that big of a deal.
Jun 6, 2023
I have been going toDes Moines eye surgeons for... — Leslie T.
I have been going toDes Moines eye surgeons for 17 years . They are friendly knowledgeable and very professional, they Really care about their patients!! I always recommend them to friends!!
Jun 6, 2023
I have been a patient for many years and contin... — Lyanna L.
I have been a patient for many years and continue because of the trust I feel from your office. Staff are always kind, helpful, professional, and friendly.
Jun 4, 2023
T. Jean Koch, RN., BS., MSHSA. — Thelma K.
My husband and I have been patients of Des Moines Eye Surgeons for 25 years. Their health care, patient education, and the courtesy extended to said patients is above reproach. We would recommend them to anyone needing ophthalmic care in Des Moines and the surrounding communities. Extended
Jun 3, 2023
I came in as a new patient on a referral. Dr. B... — Candace B.
I came in as a new patient on a referral. Dr. Blodi was very polite, friendly, and efficient. The receptionist to whom I spoke at check-out was very helpful and kind. I am glad to have a new health professional at a great facility!
Jun 2, 2023
Always professional, prompt, pleasant. — Marcia M.
Always professional, prompt, pleasant.
Jun 1, 2023
My exams are efficient and thorough. The staff... — Pamela S.
My exams are efficient and thorough. The staff is friendly and I never feels rushed. Any concerns I have are always addressed.
May 31, 2023
Friendly and inform-able take time with you — Daniel N.
Friendly and inform-able take time with you
May 26, 2023
Thank You for getting me in so quickly. For exp... — Margaret M.
Thank You for getting me in so quickly. For explaining everything so I can understand it.
May 26, 2023
Always friendly, actually talks to you! — Nancy M.
Always friendly, actually talks to you!
May 25, 2023
Fwwl like I get ecellent care at this provider.... — James S.
Fwwl like I get ecellent care at this provider. Could not improve on anything.
May 25, 2023
Great place! — Richard M.
They give you the 5-star treatment, but they didn't solve my problem. I been having alot of problems with headaches for over two which has been affecting my life in a big way. My eyes are irrating me, and ae need to figure this out. Most of the test checked out, and Dr. Blodi noticed there's some crowdness with my astigmatism. He recommended contacts because with my glasses I can only get 20/30 vision instead of 20/20. If that's the case I did I just pay over $500 for a pair of glasses back in early April even though it was at a different business. Also they didn't print off my updated prescription. If it changed, I need to know. I did call today and they did say they would mail it. The Doctor I really like I just we could figure this out, and he did recommend a MRI which i already scheduled for before meeting him. Other than that it's a great place.
May 25, 2023
— David P.
In the past had to wait awhile.But this time got right in and efficiently went through the stages for my exam.
May 25, 2023
Great examination which might save my sight in ... — Ann G.
Great examination which might save my sight in the future
May 24, 2023
I visited Des Moines Eye Surgeons for a second ... — Gaila H.
I visited Des Moines Eye Surgeons for a second opinion. I had a very good experience that started with booking my exam. Everyone was very friendly and helpful. Dr Baumhover was very knowledgeable and answered all my questions. I was so impressed, I have decided to have all of my eye care handled by Des Moines Eye Surgeons. Highly recommend!
May 23, 2023
Need more contact lens specialists — James G.
Appointments are efficient and I trust my doctor. But you need more contact lens specialists, having to make a follow up appointment is a real pain.
May 22, 2023
Dr. Raecker . — Peggy H.
Dr. Raecker is very kind, patient and knowledgeable. I feel I can trust him to provide me with the very best care for my eyes.
May 21, 2023
Dr Ball aways gives my eyes a thorough check ov... — Frances K.
Dr Ball aways gives my eyes a thorough check over and all the staff are very efficient and everyone is nice.
May 19, 2023
My 👀's Hit The Jackpot💰 — Sandra F.
Although this was my first time visit, all of the staff I had interaction with were caring which allowed me to feel comfortable and confident that I was at the right place and in capable hands
May 19, 2023
. — Karen C.
Excellent appointment - only a few minor suggestions that I'll note at the end.
May 19, 2023
The doctor was very informative and listened to... — Summer S.
The doctor was very informative and listened to my problems.
May 18, 2023
You folks have been taking wonderful care of my... — Paul K.
You folks have been taking wonderful care of my eyes since about 2005, or so. Without any exceptions at all, you have provided supurb eye care. I thank God for you folks and all you do for me, and surely for large numbers of other people. - Paul W. Kurtz
May 17, 2023
I was very pleased with my appointment. I am g... — Kay R.
I was very pleased with my appointment. I am going to schedule cataract surgery for both eyes.
May 16, 2023
Always friendly, knowledgeable and takes time w... — Doris V.
Always friendly, knowledgeable and takes time with us
May 16, 2023
Knowledgable and friendly. — Kyle K.
Knowledgable and friendly. Don't try to talk you into things you might not need.
May 15, 2023
Most of the young people working there are very... — Kathleen S.
Most of the young people working there are very kind and friendly.
May 13, 2023
The staff from check in to check out was courte... — Anne C.
The staff from check in to check out was courteous and friendly. They are well organized and kept the process moving quickly for the various tests and I was seen by Dr. Ball in a timely manner.
May 13, 2023
In and out quickly. Everyone is very nice. — Jaclyn D.
In and out quickly. Everyone is very nice.
May 12, 2023
Friendly, efficient and professional. This is... — Timothy D.
Friendly, efficient and professional. This is a practice of which it is a pleasure to be a patient.
May 12, 2023
Very friendly and accommodating. Very thorough... — Dolores S.
Very friendly and accommodating. Very thorough .
May 12, 2023
— Sheila T.
I have been so impressed with your customer service in the last few years. Everything runs so smooth and quick! Everyone is so friendly. I would recommend you to anyone!
May 12, 2023
Dr. Steffensmeier — Cindy G.
The honesty of Dr. Steffensmeier for informing you of any conditions you have and what to do to help with your condition. The whole opthalmic care you receive from the care team is very professional, helpful and caring.
May 11, 2023
Very efficient - each step handled by kind, hap... — Patricia Y.
Very efficient - each step handled by kind, happy professionals - expressed healthy place to work. In and out within 45 minutes.
May 11, 2023
Very kind staff ..they will explain any thing g... — Michael S.
Very kind staff ..they will explain any thing going on, all are very helpful.
May 11, 2023
Excellent care & explaining of procedures & fri... — Charlotte H.
Excellent care & explaining of procedures & friendliness!
May 9, 2023
— Karyl H.
I was given the wrong prescription for glasses causing me concern as to why they didn’t help. It was twice as bad rather than better. I made another appointment and discovered then why I had the issues I did. Caused stress on my part!!!
May 9, 2023
I this office is very busy but does not make yo... — David G.
I this office is very busy but does not make you wait to long. Dr hammer is very professional and yet is willing too take time to answer concerns
May 9, 2023
Very kind and professional staff. Everything ex... — Leonard P.
Very kind and professional staff. Everything explained in detail and listened to my concerns.
May 9, 2023
Kind staff. Visit started on time and we were w... — Laurie P.
Kind staff. Visit started on time and we were worked through timely. Knowledgeable staff. All questions answered.
May 6, 2023
Great eye doctor — Jan B.
Dr. Steffensmeier, and all of the folks that assist in high surgery and also in a standard lie appointment are so easy to deal with and so knowledgeable and helpful
May 6, 2023
Extremely satisfied with Dr. Hammer — John S.
Extremely satisfied with Dr. Hammer and the staff. All seem very competent.
May 5, 2023
Service, Communication and Efficiency — Todd S.
Everyone in the office is friendly and accommodating from the front desk to the doctors. Even when the office is busy I never feel like there’s an unreasonable wait.
May 5, 2023
KNOWN DR HAMMER FOR MANY YEARS. HE'S DOWN TO E... — Karen W.
KNOWN DR HAMMER FOR MANY YEARS. HE'S DOWN TO EARTH, TELLS ME ALL ABOUT MY EYES, VISION AND, CURRENTLY, ,CATARACTS. I TRUST HIM 100 PER CENT.
May 5, 2023
I didn’t have to wait very long for my tests an... — Lorinda P.
I didn’t have to wait very long for my tests and I didn’t have to wait very long to see my ophthalmologist!
May 5, 2023
Doctors and staff are very efficient and I feel... — Elaine R.
Doctors and staff are very efficient and I feel like I’m getting a good exam
May 5, 2023
Everyone is knowledgable and friendly. — Joyce W.
Everyone is knowledgable and friendly.
May 4, 2023
Always takes time to go over everything and ans... — Elwood W.
Always takes time to go over everything and answer all concerns
May 3, 2023
The whole staff is very helpful and nice. — Marcia D.
The whole staff is very helpful and nice.
May 3, 2023
Amazing how quickly the whole process went. Eve... — Catherine S.
Amazing how quickly the whole process went. Everyone knew their roles and responsibilities well. Super efficient. Kind and considerate. Great working with me and with my walking disability.
May 3, 2023
I have been a patient at Des Moines eye surgeon... — Paul C.
I have been a patient at Des Moines eye surgeon since 1989. The care and concern of the doctors and nurses has been superior. I have nothing but praise and gratitude for their care.
May 2, 2023
Caring staff — Charles H.
Caring staffsthat keeps patients moving through the process in a timely manner. No long waits.
May 2, 2023
Great doctor — Gracy K.
This was my first time as a patient. Both my husband and my mom see Dr Ball yearly. I found him informative and funny.
Apr 30, 2023
Jim Huyck — James H.
Very organized!! Everyone is friendly and Very helpful!! Dr Ball and staff Just great !! 👍
Apr 29, 2023
Friendly, thorough, informative, and profession... — Jeff M.
Friendly, thorough, informative, and professional...
Apr 29, 2023
Dr Hammer is the best ! I’ve been a patient of ... — Kenneth A.
Dr Hammer is the best ! I’ve been a patient of his for over 20 years and he’s always given me the best advice and care.
Apr 29, 2023
My recent visit was impressive from start to fi... — Jean P.
My recent visit was impressive from start to finish. I was promptly seen and tested. The staff completing my testing were exceptional. They were personable, efficient and very competent. Dr. Blodi took time to answer my questions and address my needs and concerns. Thanks to all for a job well done.
Apr 29, 2023
It's too early in the process I don't know yet ... — Hyvis T.
It's too early in the process I don't know yet you guys are recommend some things that are wild but I'm considering it
Apr 28, 2023
The people there were very professional and fri... — Sharon H.
The people there were very professional and friendly. There was a lot of waiting, but they were very busy. I love Dr Raker. The nurse was really nice and was concerned about my comfort, and care.
Apr 28, 2023
efficient and quality care; not much waiting be... — John L.
efficient and quality care; not much waiting between tests
Apr 28, 2023
Dr Baumhover and the staff are always friendly ... — Marjorie L.
Dr Baumhover and the Des Moines Eye Surgeons staff are always friendly and professional. I needed quick attention one day this week and they got me in right away.
Apr 28, 2023
— Kay H.
I realize I should have checked with you before coming, but did not realize this was my annual visit and in so doing I missed a PT appt. for my back. Dr. Steffensmeier is good and I will not make an appointment right after lunch again or on a Tuesday.
Apr 27, 2023
Good group of professionals and staff. Love th... — Michael C.
Good group of professionals and staff. Love the consistency of seeing the same faces each year.
Apr 27, 2023
High quality service and Professionals — John L.
High quality service and Professionals
Apr 27, 2023
Never going anywhere else!! — James H.
I was introduced to Des Moines Eye Surgeons by my spouse, who needed to be seen urgently, and they were able to accommodate her without hesitation. She could not say enough great things about Dr. Baumhover and the entire staff at Des Moines Eye Surgeons. I was needing my annual eye exam and had not had much luck the past two years finding a provider that listened and really cared about my needs, so I called and setup an appointment with Dr. Baumhover, and I am so glad that I did. Not only did I too have a great experience with Dr. Baumhover, and the entire staff, but the Dr found a medical issue that I was not aware that I had, and had unfortunately gone untreated for, well, a long time. So very grateful for Dr. Baumhover and Des Moines Eye Surgeons. Thank you!
Apr 27, 2023
Friendly, efficient, professional service from ... — Joseph S.
Friendly, efficient, professional service from all providers encountered, which included 6 people.
Apr 26, 2023
Dr. Hammer is great and has a wonderful staff — Joseph M.
Dr. Hammer is great and has a wonderful staff
Apr 26, 2023
Emergency — Patricia H.
If I have an emergency they are there to help me. If it’s a regular office visit, it’s handled with proficiency.
Apr 26, 2023
Knowledgable staff including doctors and profes... — Sara S.
Knowledgable staff including doctors and professional care
Apr 25, 2023
This group has provided outstanding eye care fo... — Stephen N.
This group has provided outstanding eye care for decades
Apr 23, 2023
I’ve been seeing Dr Hammer for over 23+ years. ... — Vicki E.
I’ve been seeing Dr Hammer for over 23+ years. Always trust his opinion
Apr 23, 2023
— Robert P.
Dr. Ball and his staff are very professional with their approach to the patrient. I have always felt very confident in their advise.
Apr 22, 2023
Great friendly team members very organized plac... — Lori M.
Great friendly team members very organized place. Very knowledgeable
Apr 22, 2023
I spent 2 hours there yesterday. The manager t... — Tracy C.
I spent 2 hours there yesterday. The manager tells me that’s an anomaly. It happened last year as well where I ended up leaving because of lack of time and had to reschedule. My daughter was there a few months ago and complained to me of how long it took. If it happens next year I’m going somewhere else and still might consider it before then.
Apr 22, 2023
Less waiting time, but only 1 hr this time — Coleen W.
Less waiting time, but only 1 hr this time
Apr 22, 2023
Friendly personnel! — Dana L.
Personnel are all very friendly and the appt process runs very smoothly.
Apr 21, 2023
I trust Dr Hammer, and he is always pleasant an... — Carol M.
I trust Dr Hammer, and he is always pleasant and friendly. If there is a problem, he explains in way i can understand. Other techs and assistants seem knowledgeable and friendly. I have in the past recommended Dr Hammer to my friends and co-workers.
Apr 19, 2023
Friendly Office — Sandra P.
From the minute I walked in the door everyone was very friendly and helpful. I was greeted right away and it just got better from there. Dr. Steffensmeier was so nice and caring.
Apr 18, 2023
I appreciated the efficiency of the staff with ... — Gregory H.
I appreciated the efficiency of the staff with all the testing they had to do. Not much sitting around waiting.
Apr 15, 2023
Very thorough and very informative — John R.
Very thorough and very informative always feel like im part of the decision making in my treatment enjoy my visite with Dr. And staff.
Apr 15, 2023
The office runs efficiently, the staff are frie... — Gloria C.
The office runs efficiently, the staff are friendly and courteous, professionals are competent, facilities are great.
Apr 15, 2023
Check in... Eye tests... Doctor visit were all ... — Dale H.
Check in... Eye tests... Doctor visit were all friendly, efficient and professional.
Apr 13, 2023
Great doctor and staff. Highly recommend. — Pamela G.
Great doctor and staff. Highly recommend.
Apr 12, 2023
This is the first eye doctor that I’ve been thr... — Jodi Z.
This is the first eye doctor that I’ve been through that I saw 4 different people, at 4 different rooms/areas.
Apr 12, 2023
OUTSTANDING EXCELLENCE — Roletta F.
I can only give PRAISES regarding my experience at DSM Eye Surgeons. Very Clear instruction regarding everything. Very accommodating and plenty of area as to not even catch any extra illnesses (colds,covid,flu,viruses etc) while waiting to be seen. I had the honor of seeing Dr. Blodi (he was a lovely handsome site for MY ANGRY eyes). I felt very listened to, his mannerisms & show of CONCERN is impeccable. He is very knowledgeable, patient, as he knows his profession, gives very clear instructions. As to what is happening to the eyes, where you are at, where he would like to get you to in your treatment, how long it could potentially take, and what he would like to see, or get to in a future destination for the eyes in eye health. I have to add the reception staff & other employees were all patient, kind, very pleasant. Thereby, I CAN ONLY SAY THIS WAS THE BEST HEALTHCARE EXPERIENCE I HAVE HAD since BEING TOXICALLY POISONED in a natural gas chemical leak on 11/22/22. Previous TO GOING to DSM Eye Surgeons I have sadly had a bad HEALTHCARE experience IN BEING VERY FAILED and FEELING that NO ONE MEDICALLY CARES, SERIOUSLY. I THANK DSM Eye Surgeons and Dr. Blodi to HELP ME SEE, something different. In a TRULY MEANINGFUL way. I AM praying MANY BLESSINGS over you All. AMEN
Apr 11, 2023
Great Staff — James V.
Very efficient staff and eye doctors. You move quickly through the exam and evaluation process
Apr 11, 2023
Accommodated me even though I was there for my ... — Marjorie S.
Accommodated me even though I was there for my appointment on the wrong day. Also, friendly atmosphere. 🙂
Apr 9, 2023
Staff if very pleasant. Limited wait time. Dr. ... — Mary M.
Staff if very pleasant. Limited wait time. Dr. Blodi is very easy to take to and knowledgeable.
Apr 9, 2023
I like the fact that they are thorough, with ge... — Mirella C.
I like the fact that they are thorough, with general questions and the exam. I've never spent that much time at the eye doctor before for a annual eye exam.
Apr 8, 2023
Dr hammer very professional and answer wu — Marie T.
Dr hammer very professional and answer questions
Apr 8, 2023
Never a long wait; employees always friendly — Jacquelin P.
Never a long wait; employees always friendly
Apr 8, 2023
Friendly knowledgeable staff, scheduling was qu... — Melanie C.
Friendly knowledgeable staff, scheduling was quick and easy.
Apr 8, 2023
Great team. It just took to long to see a DR f... — Dennis L.
Great team. It just took too long to see a DR for my first time. Ended up having a piece of metal in my eye for 10 days.
Apr 8, 2023
Excellent Service — Ruth S.
My exam showed I needed laser surgery. I was able to get it done that same visit.
Apr 7, 2023
Everyone was extremely friendly and helpful — John C.
Everyone was extremely friendly and helpful
Apr 7, 2023
Very Professional, on time and got through in g... — Harvey K.
Very Professional, on time and got through in good time. Will know more when I get my new glasses.
Apr 7, 2023
Happy with everything except the wait time whic... — Maxine D.
Happy with everything except the wait time which was over 30 minutes.
Apr 6, 2023
The staff is very intelligent very fast and ver... — Erin K.
The staff is very intelligent very fast and very helpful at helping with clients needs
Apr 5, 2023
— Sandra P.
Everyone so friendly and concerned with my well-being. Also know their profession very well. Everything so clean!
Apr 5, 2023
Staff very knowledgeable & business-like. Dr S... — Susan B.
Staff very knowledgeable & business-like. Dr Steffensmeier excellent
Apr 5, 2023
very nice and nice people--just never on time ... — Patricia C.
very nice and nice people--just never on time had a 810 appt and you wouldnt think they wouild behind that early
Apr 5, 2023
Helpful, friendly, and knowledgeable staff. — Bradley S.
Helpful, friendly, and knowledgeable staff.
Apr 4, 2023
A pleasant, efficient and helpful staff. — Mary O.
A pleasant, efficient and helpful staff.
Apr 4, 2023
— Donald K.
Staff was very pleasant and efficient -Dr Steffensmeier was very helpful and put me at ease regarding the procedure. He gave precise instructions and i had a great experience with the laser procedure - It worked because i could see more clearly immediately once he was through - Thanks Doctor and Staff
Apr 4, 2023
Thorough…explains the results and consults as n... — Lois M.
Thorough…explains the results and consults as needed
Apr 1, 2023
Being promptly seen. — Jennifer P.
Everything was done promptly and I didn't have to sit and wait too long.
Mar 31, 2023
the doctors and assistants are very helpful and... — Abhiram D.
the doctors and assistants are very helpful and makes you very welcoming I definitely will go back again
Mar 31, 2023
Have had a great relationship with Dr.Ball, his... — Lynn P.
Have had a great relationship with Dr.Ball, his nurse Deb, and all staff I interact with for many years. Trust Dr, Ball. When I had an eye issue a few years ago and could not see Dr.Ball, I saw Dr, Baumhover. She was great as well! I refer your clinic any time I can.
Mar 31, 2023
Highest praise I can give — Mary S.
Everyone from the welcoming receptionist to Dr. Hammer does a too-notch job. I totally trust them & have referred many family members to their practice.
Mar 31, 2023
— Arlene R.
We have been going to DesMoines Eye Surgeons for over 30 years and have no complaints. Dr. Sarno was my husbands Dr. till he retired and he thought very highly of him. We now go to Dr. Blodi and have no complaints.
Mar 30, 2023
Every person was more than pleasant and knowled... — James W.
Every person was more than pleasant and knowledgeable. Dr. Blodi and April were great. My mission was accomplished...!!!
Mar 30, 2023
The entire staff is and has always been, polite... — Terry M.
The entire staff is and has always been, polite, caring, professional and competant.
Mar 29, 2023
The entire staff is and has always been, polite... — Terry M.
The entire staff is and has always been, polite, caring, professional and competant.
Mar 29, 2023
Dr Raecker is an excellent doctor and is patien... — Patricia K.
Dr Raecker is an excellent doctor and is patient and kind. The staff are always friendly.
Mar 29, 2023
They listen to my concerns, address them, and e... — Michael C.
They listen to my concerns, address them, and even take the extra step if they don’t know for sure. Exactly how I think a doctor’s office should operate. Dr. Blodi and his staff are top notch
Mar 28, 2023
Dr Steffensmeir is the best eye doctor I have e... — Kathleen M.
Dr Steffensmeir is the best eye doctor I have ever been to.
Mar 28, 2023
Another yearly checkup — Leeallen W.
For me, always a professional and friendly visit. The process was smooth and efficient and has been every year.
Mar 28, 2023
Everyone is so nice and very helpful. I feel v... — Barbette K.
Everyone is so nice and very helpful. I feel very at ease when I'm there. Everyone takes the time to clearly explain everything and they make sure all your questions are answered.
Mar 26, 2023
All staff members are professional and friendly... — Janet W.
All staff members are professional and friendly.
Mar 25, 2023
Patient of many years — Connie D.
I have been a patient of Dr. Hammer for many years and he is very personable and professional. I have referred friends and family to him. I trust his knowledge and expertise.
Mar 24, 2023
Professional and courteous staff that provides ... — John B.
Professional and courteous staff that provides outstanding eye care.
Mar 24, 2023
Dr. Blodi and staff — Carol C.
Dr. Blodi is my doctor. All members if his staff that I worked with were very knowledgeable and pleasant. Staff members do all the tasks need to determine strength of glasses. This leaves more time for Dr. Blodi to talk one on one with his patients and do the other tests for glaucoma and diabetic retinopathy.
Mar 24, 2023
Dr. Baumhover and the staff are always great. I... — Tatum S.
Dr. Baumhover and the staff are always great. Including the eye center
Mar 24, 2023
Courteous staff, prompt and on schedule, and go... — William F.
Courteous staff, prompt and on schedule, and good explanation of any issues with eyesight.
Mar 24, 2023
Top Professionals — Stephen V.
Top Professionals Every aspect from check-in, and doctor exam, to check-out, was extremely professional and welcoming.
Mar 23, 2023
My son injured his eye and the prompt, fantasti... — Walter M.
My son injured his eye and the prompt, fantastic care we received from Dr. Kelley Baumhover and staff was second to none!!!
Mar 22, 2023
Very professional office environment and doctor... — Shelley T.
Very professional office environment and doctor care/ attention!
Mar 22, 2023
Dr. Hammer has been taking care of my vision fo... — Harold S.
Dr. Hammer has been taking care of my vision for at least two decades, and I've always appreciated his expertise.
Mar 22, 2023
Very professional and very thorough.Everyone w... — Richard L.
Very professional and very thorough. Everyone was very helpful and very knowledgeable. Did not have a long wait.
Mar 22, 2023
Doctor Hammer and nurses are so nice. They do a... — Brenda C.
Doctor Hammer and nurses are so nice. They do a great job getting you in and getting you out in a timely manner. They are professional and caring . He even will do small talk which I love. All staff are amazing!
Mar 19, 2023
Love the friendliness of the office staff and D... — Amy H.
Love the friendliness of the office staff and Dr. Hammer. Very efficient and the care received is good.
Mar 18, 2023
I have complete trust with my Doctor and the e... — Ronald D.
I have complete trust with my Doctor and the ease of the office visits
Mar 17, 2023
Staff and Specialist have the clients best inte... — Doug N.
Staff and Specialist have the clients best interest in mind.
Mar 16, 2023
I like the way they all work together like a fi... — Norma R.
I like the way they all work together like a fine oiled machine,
Mar 16, 2023
Des Moines Eye Surgeons — Paula G.
I was greeted by a friendly employee and everywhere I went I was treated very nicely. I was very happy with my exam and explanations of everything being done.
Mar 15, 2023
All staff are friendly, knowledgeable and profe... — Dorothy L.
All staff are friendly, knowledgeable and professional. I trust the eye care I get here.
Mar 15, 2023
The staff were all wonderful and very personabl... — Rhonda A.
The staff were all wonderful and very personable. They took care of my problem and made me feel cared about and at ease.
Mar 14, 2023
DM Eye Surgeons — John C.
The waiting time was negligible and the staff was courteous and professional.
Mar 14, 2023
Prompt friendly reassuring and it doesn’t feel ... — Keith W.
Prompt friendly reassuring and it doesn’t feel like a supermarket.
Mar 14, 2023
Love my eye Dr. and his office — Linda S.
This office staff is outstanding. Always smiling, helpful and attentive. My Dr. and assistant are very good and very concerned about my eyesight. Appointments are always on time.
Mar 12, 2023
Best service — Myra G.
From the first time walking in the door until I left everyone on staff were kind, caring and through.
Mar 11, 2023
Highly recommend!! — Anna S.
The staff at Des Moines Eye Surgeons is always so patient and kind. They do a great job of asking questions, but also getting patients through quickly. No time wasted but I also don’t feel like a burden.
Mar 11, 2023
Highly recommend — David D.
The staff is friendly and efficient. My ophthalmologist is personable and communicates clearly what my exam reveals. A very good experience
Mar 11, 2023
I am truly blessed to have Dr. David Ball as my... — Robert C.
I am truly blessed to have Dr. David Ball as my specialist doctor! You have one of the finest doctors in the nation on your staff! Also, I can't say enough about Deb! Dr. Ball, thank you and Deb!
Mar 10, 2023
So glad I found this office. — Andrea R.
I’ve recommended several friends here as I’ve found the staff all very helpful and professional.
Mar 9, 2023
I was referred to you by my wife (who used to w... — Richard B.
I was referred to you by my wife (who used to work in the ophthalmologist world) and a friend who had recently had her cataracts taken care of there. I found everyone there to be friendly, professional and thorough in helping me to decide to go ahead and schedule my eye cataract repair. Dr. Blodi is excellent.
Mar 9, 2023
Long waiting time — Jason S.
The facility is well laid out and modern. The staff are great. Really friendly and helpful. Waiting time was a little longer than what I would expect. I waited an hour for a five minute consult. I get people get busy and what not. But, scheduling appointments and time for each patient shouldn't mean hour long waits. There's something amiss if the average over time per patient is that much that you have patients waiting an hour post appointment time. Otherwise, no complaints.
Mar 9, 2023
Friendly staff. Very efficient and knowledgeabl... — Deborah W.
Friendly staff. Very efficient and knowledgeable.
Mar 8, 2023
Great people from the time you walk in to the t... — Richard R.
Great people from the time you walk in to the time you leave.
Mar 8, 2023
Great staff. Great doctor. Great service. — Darlene A.
Great staff. Great doctor. Great service.
Mar 8, 2023
Great service!! — Traci H.
I was having horrible eye pain and was able to get in right away. The staff and doctor was awesome!!
Mar 7, 2023
Dr Ball & his assistants always do an excellent... — Mary W.
Dr Ball & his assistants always do an excellent job. Very thorough.
Mar 7, 2023
ALL STAFF was courteous, explained their role, ... — Jeff S.
ALL STAFF was courteous, explained their role, new their responsibility, answered questions and was a great experience. . . compared to medical staffs I've dealt with in the past.
Mar 7, 2023
I have always had good care at Des Moines Eye S... — Yvonne G.
I have always had good care at Des Moines Eye Surgeons. Very polite staff.
Mar 5, 2023
— Marilyn L.
You were able to se You were able to make time to see me in an emergency even when it meant after you normally close.
Mar 5, 2023
The care is wonderfulFeel like they want me to... — Michael M.
The care is wonderful Feel like they want me to be there Five stars
Mar 4, 2023
Dr. Hammer — James Y.
Dr. Hammer has been my eye Doctor for many years. He does a great job checking my eyes to make sure they are healthy and no changes has occurred.
Mar 4, 2023
Every one treated me A 1, Dr Hammer is a jewel ... — Roger S.
Every one treated me A 1, Dr Hammer is a jewel and all of his nurses are also jewels!!!!
Mar 4, 2023
Felt like cattle being ushered through an assem... — Loren C.
Felt like cattle being ushered through an assembly line. It's how i imagine it will be if America goes to a National healthcare system.
Mar 3, 2023
Friendly and competent staff. Trustworthy docto... — John H.
Friendly and competent staff. Trustworthy doctor. Short wait times.
Mar 2, 2023
Have been a patient for 25 years+ and I have al... — Linda H.
Have been a patient for 25 years+ and I have always been treated very well. From the front desk to seeing the Dr. - all good.
Mar 1, 2023
Everyone, including the doctors, is so nice and... — Sandra H.
Everyone, including the doctors, is so nice and helpful, and treat you with respect. I feel like I'm getting the best care possible.
Feb 28, 2023
I was so impressed with smoothly everything wen... — Francis W.
I was so impressed with smoothly everything went without any lengthy wait time. Everyone was very knowledgeable and courteous.
Feb 26, 2023
Dr. Ball and his staff are very courteous and v... — Therese B.
Dr. Ball and his staff are very courteous and very attentive to all my needs.
Feb 25, 2023
I felt like I got excellent care as soon as I w... — Elaine M.
I felt like I got excellent care as soon as I walked in the front door until I walked out. They’re all very thorough and prompt. Very good service.
Feb 25, 2023
I am very satisfied with all the services you h... — Margaret C.
I am very satisfied with all the services you have provided me. I have always received compassionate vison care and you have also given me clear information related to my health. Thank you so much. Margie Conrad
Feb 23, 2023
The wait time was minimal. Everyone was courteo... — Virginia W.
The wait time was minimal. Everyone was courteous and explained everything so I could understand why I was having double vision. Dr. Blodi added prisms to my lenses to eliminate the double vision. I'll see you next year!
Feb 23, 2023
Great customer service. Lots of smiles! 🤗 — Susan D.
Great customer service. Lots of smiles! 🤗
Feb 23, 2023
I have been Dr Ball's patient for 9 years. Both... — Sheila B.
I have been Dr Ball's patient for 9 years. Both he and all of his staff have been excellent both professionally and in their relationship with the patient. I highly recommend Des Moines Eye Surgeon's.
Feb 23, 2023
Continuous quality care — Abigail R.
Dr. Ball has been her eye doctor for years & continues to provide the type of care expected
Feb 21, 2023
Sorry I do not remember the nurses name assisti... — Diane R.
Sorry I do not remember the nurses name assisting Dr Blodi on the day of my appointment, but she was not personable and down right shaming when giving me instructions for care. I felt she would rather not be there and therefore not very helpful. Everyone, seemed rather rushed and detached. I suppose this is what medicine has become, a business rather than a calling. Sad to see it go this way. It was my professional calling 50 years ago.
Feb 20, 2023
I got in to see the people to check my eyes, Th... — John B.
I got in to see the people to check my eyes, That moved tight along and tyhen I got to see the Doctor.
Feb 17, 2023
Everyone there is friendly and professional too... — Barbara G.
Everyone there is friendly and professional too. I feel that everyone takes all the time I need to ask questions and ge t answers to those questions.
Feb 17, 2023
Reception,nurses,dr bodi the best I,ve seen — Claude R.
Reception,nurses,dr bodi the best I,ve seen
Feb 17, 2023
Every one was very polite and helpful. I liked ... — Linda S.
Every one was very polite and helpful. I liked my doctor as well. He explained everything and answered all my questions. Had a very good experience.
Feb 16, 2023
— Janice H.
Very friendly staff with lots of smiles and positive interaction. Dr. Blodi is very personable and puts you at ease right away.
Feb 16, 2023
Friendly and helpful throughout the process. — Bonnie H.
Friendly and helpful throughout the process.
Feb 16, 2023
Dr. Kelley Baumhover is the reason. Referred mu... — Darren B.
Dr. Kelley Baumhover is the reason. Referred multiple people to DSM Eye Surgeons- specifically to her. Great care provider keeping you at the forefront of what’s best for you.
Feb 15, 2023
The staff is so personable. They care about you... — Madonna O.
The staff is so personable. They care about you. Dr. Hammer is the best! They all seem like family. I had several appointments with my cataract surgery and then coming back after after each retina surgery. They saved my eyesight! They were as excited as I was yesterday when they saw how well I am able to see now.
Feb 14, 2023
— Courtney B.
Efficiency, professionalism, sincere care for patient experience and eye health! Dr. Hammer is THE BEST!
Feb 14, 2023
I have been going to Des Moines Eye Surgeons ov... — Judy M.
I have been going to Des Moines Eye Surgeons over 20 years and so thankful I was referred to them they are all wonderful especially Dr.Ball he always masked me feel so at ease I have had two Cataracts removed and great recovery he always explains things to me at each visit I highly recommend Des Moines Eye Surgeons for all your eye needs they ROCK!!! 🥰
Feb 14, 2023
We have spoken to others about how much we like... — Randy M.
We have spoken to others about how much we like Dr. Steffensmeier and his staff.
Feb 14, 2023
Professional, runs very efficiently, friendly s... — Anne F.
Professional, runs very efficiently, friendly staff
Feb 13, 2023
Very thorough exam and explanation by outstandi... — Lowell R.
Very thorough exam and explanation by outstanding staff.
Feb 11, 2023
Everyone was friendly and professional, — Russell G.
Everyone was friendly and professional,
Feb 11, 2023
Professional, explains what is being tested and... — Vickie L.
Professional, explains what is being tested and why, short wait times. Moves appt right along. Different testing stations with different personal issues always a smooth transition.
Feb 11, 2023
Dr Bradley Hammer has been my opthamologist for... — Steven W.
Dr Bradley Hammer has been my opthamologist for some 20 plus years. He is the consumate professional and exudes a perfect demeanor allowing one to completely trust his all his actions and decisions. If an explanation is warranted, you get one which is succinct and understandable. It is a pleasure being his patient. Special kudos to his assistant as well as the quality technicians at DMES!
Feb 10, 2023
Everything went very smoothly and professional.... — Harry S.
Everything went very smoothly and professional.
Feb 10, 2023
YEARLY JOURNEY. — Leland K.
I HAVE BEEN GOING THERE FOR SEVERAL YEARS AND THE SERVICE AND EMPLOYEES HAVE ALWAYS BEEN GREAT.
Feb 10, 2023
Great staff who wanted to be sure my questions ... — Annette F.
Great staff who wanted to be sure my questions were answered. Of course, the final evaluation depends on the outcome of the procedures.
Feb 10, 2023
Great Job! — Haylee K.
Everyone was so incredibly nice and understanding. They were willing to accommodate any requests I had. They did not make me wait very long and were very efficient. The doctor was also very nice and asked me how I was doing before he even got started on the eye exam which showed compassion.
Feb 9, 2023
Dr Baumhover was very patient with my difficult... — Abigail M.
Dr Baumhover was very patient with my difficult 8 year old daughter and coached her through the appointment very well. We intend to keep coming back.
Feb 9, 2023
All staff were pleasant and courteous. Everyon... — Mary O.
All staff were pleasant and courteous. Everyone was very knowledgeable.
Feb 9, 2023
Efficient system; knowledgeable professionals; ... — James W.
Efficient system; knowledgeable professionals; clean and well lit offices.
Feb 8, 2023
Couldn't be better. — Gary D.
Couldn't be better. All staff are caring, friendly and informative.
Feb 8, 2023
Always professional. Always efficient. Always c... — Michael T.
Always professional. Always efficient. Always complete
Feb 7, 2023
Contact lens Dept/Sherrie and Cory/glasses did ... — Juli J.
Contact lens Dept/Sherrie and Cory/glasses did an amazing job!
Feb 7, 2023
Efficient and professional beyond any expecta... — Tomas M.
Efficient and professional beyond any expectations thank you
Feb 7, 2023
I highly recommend Des Moines Eye Surgeons — Eileen V.
During my time in the office, I met with a number of individuals each with his/her own specialty. Each did testing, took pictures and measurements all to prepare me for my appointment with Dr. Ball. Everyone was professional and pleasant. Overall it was a very good experience.
Feb 6, 2023
I have been a patient for o number of years and... — Hilda B.
I have been a patient for o number of years and have always received courteous and excellent treatment.
Feb 4, 2023
14 years and will continue — Laura S.
I have been going there for 14 years and I always have been very thankful and satisfied for Dr. Hammer and his assistant. They have taken great care of my husband too. I have recommended to many.
Feb 3, 2023
Professional and friendly staff. Check in was s... — Debra J.
Professional and friendly staff. Check in was seamless. Appointment time was very speedy. I would definitely recommend their services to my family and friends.
Feb 3, 2023
Very helpful staff on time organized good exper... — James C.
Very helpful staff on time organized good experience
Feb 3, 2023
Everyone there is professional and friendly. — George J.
Everyone there is professional and friendly.
Feb 3, 2023
Great medical service. A little longer on the w... — Charles E.
Great medical service. A little longer on the wait, but well worth it. You always know that their treatment is correct and accurate.
Feb 2, 2023
Everyone was very nice and helpful. Will defin... — Alison K.
Everyone was very nice and helpful. Will definitely refer friends and family!
Feb 2, 2023
Annual check-up following earlier cataract surg.. — Harold S.
Annual check-up following earlier cataract surgery was thorough and professionally performed including effective communication at every step.
Feb 2, 2023
Having been a patient at Des Moines Eye Surgery... — Marginell P.
Having been a patient at Des Moines Eye Surgery for numerous years and experiencing the retirement of my doctor and nurse, I can truthfully say that acclamating to my new Opthamologist and nurse came quickly. They quickly built up my trust, and I am treated like family.
Feb 2, 2023
Everyone involved with your practice is fantast... — Ronald B.
Everyone involved with your practice is fantastic! I always have a great experience when I come in to see Dr Hammer! 😄
Feb 1, 2023
You were so friendly and helpful I was put at ... — Dollie H.
You were so friendly and helpful I was put at ease as soon as I walked in. Thank you
Feb 1, 2023
Eye doctor visit — Cindy R.
I've been going here for a very long time. I've always had a great experience.
Jan 31, 2023
Knowledgeable, friendly, professional staff — Brents O.
Knowledgeable, friendly, professional staff
Jan 29, 2023
Dr. Blodi Treated Me for Shingles — Carolyn D.
Dr. Blodi was excellent. I saw him for occular shingles. His exam was very thorough and he treated my shingles aggressively. They were able to get me seen immediately.
Jan 27, 2023
THE LAST EYE SPECIALIST FACILITY THAT I ATTENDE... — Connie S.
THE LAST EYE SPECIALIST FACILITY THAT I ATTENDED ALWAYS MADE ME FEEL LIKE I WAS A PART OF CATTLE BEING DRIVEN. AT OUR FIRST VISIT TO DSM EYE SURGEONS I WAS IN TOTAL AMAZEMENT. DR BALL WAS EXTREMELY KNOWLEDGEABLE, KIND, PATIENT, AND TO THE POINT. THE TECHNICIANS WORKING WITH HIM WERE EQUALLY AS AWESOME. ON OUR DRIVE HOME MY HUSBAND AND I COULDN'T STOP TALKING ABOUT WHAT AN UNBELIEVABLY WONDERFUL EXPERIENCE WE JUST HAD.
Jan 27, 2023
Dr Baumhover answered all of my questions…the e... — Brenda H.
Dr Baumhover answered all of my questions…the exam process was thorough from beginning to end
Jan 27, 2023
Excellent service. Very efficient!! Amazing pe... — Diana W.
Excellent service. Very efficient!! Amazing personable professional physician!!
Jan 26, 2023
I have been a patient as well as my whole famil... — Dema A.
I have been a patient as well as my whole family for many years. Dr. Steffensmeier is an amazing doctor & continues to offer a great service! He genuinely cares about his patients. He is very caring and takes the time to listen to and educate his patients!
Jan 25, 2023
I’ve been going to DesMoines eye surgeons for y... — Cheryl H.
I’ve been going to DesMoines eye surgeons for years. Dr Hammer has been my opthomologist. The staff is supremely professional and efficient. Dr Hammer is not only extremely professional but approachable and patiently answers questions. I would highly recommend DesMoines Eye Surgeons.
Jan 25, 2023
Dr. Hammer is the most friendly, efficient and ... — Pramod M.
Dr. Hammer is the most friendly, efficient and caring Ophthalmologist my family has known. All the staff is also super nice to all patients. Overall Des Moines Eye Surgeons is simply the best because of the services, expertise and the experts in health care it offers.
Jan 25, 2023
Excellent — Linda W.
My services were excellent from the time I walked in the door & checked out.
Jan 25, 2023
You are treated like a person, not a number. — Virginia R.
You are treated like a person, not a number.
Jan 24, 2023
Everyone at the office was so nice and professi... — Darla L.
Everyone at the office was so nice and professional. They took time to answer any questions.
Jan 21, 2023
love the service, very friendly and patient , — Jacqueline H.
love the service, very friendly and patient ,
Jan 21, 2023
We have trust in Dr. Hammer and his staff to tr... — Sheila J.
We have trust in Dr. Hammer and his staff to treat us.
Jan 19, 2023
The office and employees are always kind and pr... — Irene W.
The office and employees are always kind and professional. Everything is always explained in detail. I appreciate the expertise!
Jan 19, 2023
Very professional; well organize and run. — Kenneth C.
Very professional; well organize and run.
Jan 19, 2023
Des Moines Eye Surgeons was recommended to me a... — Faith H.
Des Moines Eye Surgeons was recommended to me and I’m grateful I took the recommendation! I’m excited to try contacts for the first time, glad the eye glass wear is at the location-1 stop shop and all of the staff explained everything clearly. It was a positive experience!
Jan 19, 2023
Very polite very helpful on time Have already r... — Bill H.
Very polite very helpful on time Have already recommended you to my co worker
Jan 18, 2023
Very professional friendly in a fast moving ope... — Richard L.
Very professional friendly in a fast moving operation.
Jan 18, 2023
Everyone seemed to be on top of their responsib... — August B.
Everyone seemed to be on top of their responsibilities and more than pleasant!
Jan 17, 2023
Very please with service and results of my cata... — Sandra L.
Very please with service and results of my cataract surgery.
Jan 12, 2023
Dr Ball was very thorough and explained things ... — Vicki S.
Dr Ball was very thorough and explained things where I could understand. Normal wait time and assistants were very welcoming. Everyone was very friendly.
Jan 12, 2023
Dr. Ball is very thorough and compassionate wit... — Debra R.
Dr. Ball is very thorough and compassionate with his patients. Everyone is very nice. My Dad had cataract surgery with Dr. Ball a few years back. My Dad and and myself was very happy with the care during and after the surgery.
Jan 12, 2023
— Beverly C.
Every visit has been professional and I have felt confident in the quality of service I've received.
Jan 11, 2023
Short wait time. Very friendly. Took necessa... — Robert W.
Short wait time. Very friendly. Took necessary time to explain items of concern
Jan 10, 2023
— Rachel B.
All of the staff were very friendly and helpful during my eye examination. They made the entire visit very easy. Dr. Blodi was extremely thorough with my eye examination. He explained my diagnosis in detail and I much appreciated his professionalism.
Jan 10, 2023
Repeat satisfaction. — Denise J.
I recently had procedures on both my eyes the same day. The staff was kind and efficient. Dr Raeker had performed this procedure several years prior and did a repeat for me. I am thankful for his expertise.
Jan 7, 2023
Excellent practice! Helpful, kind, patient, ex... — Brooke H.
Excellent practice! Helpful, kind, patient, explain things well, great care, great follow up, make sure you have the right prescription, and fair prices.
Jan 6, 2023
My new doctor is a gift — Jacque W.
My upcoming text reminders are a welcome for my old mind. Waiting in lobby has always been minimal. All the staff are extremely pleasant and fun. Upon hearing Dr.Sarno was retiring, I was sad to say the least; however, Dr Blodi filled his shoes perfectly. Thank you!
Jan 6, 2023
— Gary S.
I have a healthcare background and have a significant experience base working with physicians and physician practices. The entire operation is smooth from check-in to discharge. Staff members are polite, competent and efficient. We see Dr. Blodi. He is down-to-earth, professional, a good listener, comfortable to discuss things with, informative and friendly.. Based on our interactions with other ophthalmologists here and in other communities, we are impressed!
Jan 5, 2023
Check in was very easy.The flow of the patient... — David H.
Check in was very easy. The flow of the patient is smooth even with several stops. Information gathered at steps funneled to doctor for final review and assessment
Jan 5, 2023
My eyes Health is number 1 concern.Compassion... — Lloyd H.
My eyes Health is number 1 concern. Compassionate care.
Jan 4, 2023
I really like Dr. Baumhover. She is personable,... — Rhonda B.
I really like Dr. Baumhover. She is personable, genuinely committed to the health of your eyes.
Dec 30, 2022
Very nice people and excellent c — Hayat Y.
Very nice people and excellent customer service
Dec 29, 2022
friendly and very professional staff and short ... — Stanley R.
friendly and very professional staff and short wait time. Dr Raecker took his time and did a very thorough job checking my eyes and vision.
Dec 29, 2022
LOVE LOVE LOVE - staff and doctors always go ab... — Kerry C.
LOVE LOVE LOVE - staff and doctors always go above and beyond! I have tried other places but no one can compare!!!
Dec 29, 2022
Very thorough exam and whole staff friend — Linda O.
Very thorough exam and whole staff friendly
Dec 28, 2022
Dr Hammer and the whole team from the front end... — Sarah G.
Dr Hammer and the whole team from the front end to conclusion of appointment outstanding people..l.and all very professional and kind
Dec 28, 2022
Courtous, Prfessiona and knowlegeable staff and... — Amar S.
Courteous, Professional and knowledgeable staff and doctor
Dec 25, 2022
Good service — Rodney G.
All the employees are extremely friendly and professional and the building and rooms are all well maintained
Dec 23, 2022
Staff was professional and friendly, efficient ... — Susan D.
Staff was professional and friendly, efficient with all testing and moving you through offices. While professional, also relaxed and approachable for questions. They took time to explain things and provided reasonable care plan and follow-up process.
Dec 22, 2022
Good people that are professional and courteous... — Ronald R.
Good people that are professional and courteous.
Dec 22, 2022
My experience over the years has always been th... — Vada R.
My experience over the years has always been the best I could expect.
Dec 20, 2022
So pleased with Dr. Hammer and the personnel; m... — Joleen S.
So pleased with Dr. Hammer and the personnel; my interaction with them during exam was comfortable.
Dec 18, 2022
I like how the practice moves the patient throu... — Timothy H.
I like how the practice moves the patient through the different stages of the exam. It makes the wait time seem minimal. Each person I saw prior to seeing Dr Hammer was friendly, professional, and efficient.
Dec 18, 2022
Excellent service. Friendly efficient staff. — Connie H.
Excellent service. Friendly efficient staff.
Dec 17, 2022
I am always pleased by the professionalism of b... — Richard S.
I am always pleased by the professionalism of both the staff and the doctor. Thank you to everyone I encountered during my visit.
Dec 17, 2022
Great staff and great communication with their ... — Lisa C.
Great staff and great communication with their patients!
Dec 17, 2022
Everything was on time and explanations of issu... — Doris K.
Everything was on time and explanations of issues were very good.
Dec 16, 2022
I have always been so pleased with all of my ap... — Linda B.
I have always been so pleased with all of my appointments with Dr. Ball and his nurse Deb! They are very professional and do an excellent job explaining things and do a very thorough checking on my eyes!
Dec 16, 2022
Waited 30 minutes past my appointment time. — Darlene M.
Waited 30 minutes past my appointment time.
Dec 16, 2022
Referred my two sisters. They bothnow go to see Dr — Cecilia K.
Referred my two sisters.
Dec 16, 2022
Dr. Ball is my eyecare expert. Guiding my glauc... — Steven C.
Dr. Ball is my eyecare expert. Guiding my glaucoma care and cataract surgeries. Trust him with my eyesight! Deb A. is amazing, caring, and very helpful.
Dec 15, 2022
I have been going to DSM Eye Surgeons since 197... — James F.
I have been going to DSM Eye Surgeons since 1972. I’m 87 years old, and thanks to IOL’s have 20/20 Right and 20/25 Left. What else can I say? Excellent eye care.
Dec 14, 2022
— Mary O.
From the moment you enter the door, and all the professionals till I see Dr. Hammer & Debbie, I am treated very well with genuine care- like I am part of their family.
Dec 14, 2022
Everyone seamed to know what they were doing — Charles Y.
Everyone seamed to know what they were doing
Dec 14, 2022
I already have sent a friend to Doctor Ball — Dean F.
I already have sent a friend to Doctor Ball
Dec 13, 2022
The nurses and Dr. Raecker are always great and... — Susan G.
The nurses and Dr. Raecker are always great and they were very efficient today.
Dec 10, 2022
Great doctors. — Christine S.
Great doctors and they take the time to explain everything to you.
Dec 9, 2022
Dr. Hammer — Floyd V.
I have seen by Dr. Hammer for many years. A very good Dr. and courteous and congenial about everything.
Dec 9, 2022
Everyone was very nice and friendly!! — Kimberly G.
Everyone was very nice and friendly!!
Dec 9, 2022
Everyone that I saw for my eye exam was very fr... — James F.
Everyone that I saw for my eye exam was very friendly. Their concern for my eyesight was very sincere. The best experience I have ever had with having my eyes checked.
Dec 7, 2022
While you do feel like you are on an assembly l... — Randy J.
While you do feel like you are on an assembly line, the staff is pretty efficient moving you from one station to the next to get your visit completed.
Dec 7, 2022
EVEN THOUGH THE PRFISMS SEEM TO HELP, THEY ALSO... — Ray W.
EVEN THOUGH THE PRFISMS SEEM TO HELP, THEY ALSO MAKE ME FEEL LIKE I HAVE BLINDERS OVER MY LEFT EYE LIKE WE UISED TO PUT ON HORSES. ESPECIALLY WHEN THE LIGHT IS COMING FROM THE REAR. ALSO OCCASIONALLY INSTEAD OF MY DOUBLE VISION BEING HORIZONTAL IT WILL APPEAR TO BE VERTICAL.
Dec 7, 2022
Great Experience Year-After-Year — Kevin K.
From check-in, which you can accomplish online, through check-out, all personnel was friendly, knowledgeable about their jobs. I trust my eye care needs to Des Moines Eye Surgeons and especially Dr. Hammer.
Dec 6, 2022
Professional which results in a good experience... — Donald C.
Professional which results in a good experience
Dec 6, 2022
Several reminders via text regarding appointmen... — Sheryl F.
Several reminders via text regarding appointment and the ability to confirm via text. My appointment was on time. All eye technicians were very friendly and professional. When all preliminary test were done, I was able to see my doctor. Checking out was fast and I requested a printout of my appointment.
Dec 3, 2022
I was very satisfied with the staff, was not ha... — Jeffrey D.
I was very satisfied with the staff, was not happy with the wait. Scheduled at 8 am and waited till 8:30 to get called back. Was finally leaving after 10 am.
Dec 3, 2022
I feel that the staff as well as the doctors ar... — Linda W.
I feel that the staff as well as the doctors are top notch.
Dec 3, 2022
Good organization, customer service and experti... — Carline H.
Good organization, customer service and expertise
Dec 3, 2022
Terrific place for all eye care needs. — Deborah C.
From the time you walk in until the time you leave, you feel comfortable. Everyone is accommodating and courteous. They are also very professional.
Dec 3, 2022
Personable and well trained professionals. — Roger B.
Des Moines Eye Surgeon have a very well trained staff that quickly and professionally perform all the necessary tests to allow my doctor to stay on schedule and efficiently use his time to discuss the results with me and educate me on the changes to my vision and the blind spot in one eye.
Dec 2, 2022
The dr nurses and staff were so nice caring fri... — Judith D.
The dr nurses and staff were so nice caring friendly, what a great place!
Dec 2, 2022
Excellent staff and equally excellent competent... — Eve S.
Excellent staff and equally excellent competent service. Very clean facilities.
Dec 2, 2022
— Karen M.
First time patient. I found the staff to be friendly and on time. The doctor took the time to ask questions and made me feel comfortable. I will be back.
Dec 2, 2022
High praise — Sandra V.
I’ve been with this practice since nearly its inception. I wouldn’t dream of going anywhere else.
Dec 2, 2022
Thorough and efficient eye exam, knowledgeable ... — Elizabeth H.
Thorough and efficient eye exam, knowledgeable about my several conditions.
Dec 2, 2022
They are friendly and we’re very quick and thor... — Jack B.
They are friendly and we’re very quick and thorough in getting everything done
Dec 1, 2022
The Best — John B.
I was so grateful I saw some floaters in my eyes on the weekend and sent them a email on the weekend and even received a response then.! And then I could not make the first appointment they made for me but I made the one on Tuesday and it was excellent
Nov 30, 2022
Staff and all doctors are wry friendly and hel... — Jeremy S.
Staff and all doctors are wry friendly and helpful and answer all questions asked.
Nov 30, 2022
Excellent professional and dependable eye care.... — Ivyl M.
Excellent professional and dependable eye care. Friendly and helpful staff!
Nov 30, 2022
Kind, professional staff from start to finish. ... — Sharlyn E.
Kind, professional staff from start to finish. They provide knowledgeable care in a personal way.
Nov 30, 2022
Best eye doctors ever/ — Linda M.
I had been to three doctors for my left eye, none of them could could find anything wrong so they just gave up. One time to the eye surgeons and they found the problem. and are continuing to investigate. They are the best. I know what the problem is. Everyone there was so kind and caring, I would recommend them to everybody.
Nov 30, 2022
We have received excellent care at this clinic.... — Rebecca L.
We have received excellent care at this clinic.
Nov 29, 2022
Quality of service is great and the efficiency ... — Charles B.
Quality of service is great and the efficiency of the appointments has always been top notch. Timing and moving from one part to another is quick efficient and each and every one of the staff is upbeat and professional.
Nov 27, 2022
I needed help right away and got it. Very frien... — Marcia T.
I needed help right away and got it. Very friendly knowledgeable staff. A new doctor to me but he was very nice and caring for my situation.
Nov 25, 2022
Long-time Patient — James S.
I've been a patient of DMES for many, many years. The service and care offered has only improved over the years.
Nov 25, 2022
The staff is so friendly and knowledgeable! I a... — Aimee F.
The staff is so friendly and knowledgeable! I always look forward to my appointment.
Nov 24, 2022
Always receive professional and friendly greeti... — Robert W.
Always receive professional and friendly greetings and service from all the employees. Doctor Hammer is always professional and informative about my eyes condition. Best part is I don't feel like I'm just another number they have to deal with.
Nov 22, 2022
The professional care I received was excellent.... — Connie T.
The professional care I received was excellent.
Nov 18, 2022
Service — Thomas M.
Got right in. They took great care of the problem. Have noticed that there hasn't been a follow up call to check and see if things are going ok. Have had others who have done that. Makes a patient feel like the office cares instead of just money hungary.
Nov 18, 2022
Good choice for eye care! — Carol F.
First time here after moving from KC where I had excellent eye care. Care here was very comparable. I received a very thorough exam and I was very pleased. Everyone in office was friendly and very caring for patients. I will return here. Optical shop had good prices availed too!
Nov 18, 2022
Best Eye Care Practice — Allen K.
Professional friendly efficient service. Dr. Hammer is a gem!
Nov 18, 2022
I felt very comfortable talking with the profes... — Mary W.
I felt very comfortable talking with the professionals...
Nov 18, 2022
It seemed like an assembly line process. The s... — James A.
It seemed like an assembly line process. The staff was very kind and apeared compassionate. Dr Hammer I am sure is very knowledgable but kind of cold. My issue with over productive eye oil glands in his words was not common. It usually lack of oil due to pluged glands. His treatment plan is to use over the counter eye drops that include a glycerin. I do not understand that plan because if my eyes are already over lubricated why would I add more lubrucant. Dr Hammer appeareed to have a measured amount of time to spend with me and I was out of time. He had no other possible diagnosis or options regarding my overoiling eyes which was why I was there. His attention was do this standard vision check tell me the results and get on to the next patient. As an MD he should or could have directed me to possibly other specialist or sources who might look at the matter from a different approuch. Maybe my over active eye oil glands are not an optic mater. Maybe it is some other disfunction in my body. I was very disapointed in my visit.
Nov 18, 2022
Dr.Hammer,M.D. is professional, thorough in hi... — Nancy S.
Dr.Hammer,M.D. is professional, thorough in his explanations and shows concern for my condition!
Nov 17, 2022
I am pleased with my care at Des Moines Eye Sur... — Elaine H.
I am pleased with my care at Des Moines Eye Surgeeons.
Nov 16, 2022
Very nice, helpful, caring staff! — Carole P.
Everyone from receptionist ,nurses,techs ,Doctors etc were so nice ,caring and helpful.
Nov 16, 2022
I have had good experiences during my last and ... — Lynn A.
I have had good experiences during my last and previous appointments at the Des Moines Eye Surgeons. Staff is courteous and professional. Thanks!
Nov 15, 2022
I already have recommended Dr. Ball to my siste... — Cheryl G.
I already have recommended Dr. Ball to my sister - Judy Arnold and a friend.
Nov 15, 2022
Dr. Raecker explained everything about the surg... — John R.
Dr. Raecker explained everything about the surgery very thoroughly and answered my questions without talking down to me.
Nov 14, 2022
— Ann V.
The staff & Dr. Raecker are extremely friendly, welcoming & explain everything thoroughly. Check in is easy & wait times are low.
Nov 13, 2022
I believe I am getting the best of care. — Anna R.
I believe I am getting the best of care.
Nov 12, 2022
Very professional and organized, the process to... — John C.
Very professional and organized, the process took no more time than needed, making the wait short.
Nov 12, 2022
Very efficient despite having a very busy day. ... — Stephen E.
Very efficient despite having a very busy day. Highly professional. Answered all my questions and concerns
Nov 11, 2022
Very friendly, thorough, and answered all my qu... — Sandra P.
Very friendly, thorough, and answered all my questions.
Nov 11, 2022
Very efficient and knowledgeable staff. — Mary C.
Very efficient and knowledgeable staff.
Nov 11, 2022
Doctor & Nurses are doing excellent Job! — Surjati S.
Doctor & Nurses are doing excellent Job!
Nov 11, 2022
Very helpful, understanding, and informed me of... — Brandy B.
Very helpful, understanding, and informed me of everything they were doing.
Nov 11, 2022
Everyone I encountered was very nice and knowle... — Tiffany L.
Everyone I encountered was very nice and knowledgeable. Great customer service!
Nov 11, 2022
Always enjoy my yearly eye appointment. I feel ... — Karen F.
Always enjoy my yearly eye appointment. I feel well taken care of and my eyes are thoroughly examined. The customer service in the office is great.
Nov 10, 2022
excellent experience every step of the way — Donald C.
excellent experience every step of the way
Nov 10, 2022
Nice staff, busy busy office — Amanda B.
If you don't have anything else to do all day, it's a great office. You will be there awhile, probably 2 hours for a regular eye exam. There are a lot of steps to the appointment. But the staff is all very friendly. It's just a really busy office. Very very busy
Nov 10, 2022
Dr Steffensmeier is pleasant and knowledgeable!... — Betty B.
Dr Steffensmeier is pleasant and knowledgeable! Always says glad to see you. All other staff is good too!
Nov 10, 2022
Professional, courteous, knowledgeable staff & ... — Jerry P.
Professional, courteous, knowledgeable staff & Drs.
Nov 9, 2022
All health care professionals I interacted with... — Dixie B.
All health care professionals I interacted with during my appointment were kind and informative about the process.
Nov 9, 2022
— Shirley V.
So pleased with the quick, efficient care I received. I appreciated them getting me in so quickly. The Doctor explained my diagnosis in words I could understand.
Nov 9, 2022
Very courteous. No waiting. Professional and ki... — David D.
Very courteous. No waiting. Professional and kind.
Nov 9, 2022
Have been a patient for years. Always excellent... — Mark J.
Have been a patient for years. Always excellent service.
Nov 9, 2022
I have been a patient of Dr. Hammer for many ye... — Tana K.
I have been a patient of Dr. Hammer for many years and have always found to have had the best and courteous care by Dr. Hammer and his staff. I have my full confidence with Des Moines Eye Surgeons.
Nov 6, 2022
I sent my Mom, Dad and Sister to Dr. Ball. — Debby M.
I sent my Mom, Dad and Sister to Dr. Ball.
Nov 5, 2022
— Renita K.
DesMoines eye surgeons is the only place I trust with the care of my eyes. All the staff are friendly, knowledgeable and caring. Dr. Steffensmeier is an excellent doctor and always makes time to answer questions and explain my treatment. Thank you DesMoines Eye Surgeons, and Dr. Steffensmeier for your excellent care!
Nov 5, 2022
The staff is always friendly and Dr. Steffensme... — Marlene S.
The staff is always friendly and Dr. Steffensmeier
Nov 5, 2022
Very professional and accessible for accommodat... — Kristinia J.
Very professional and accessible for accommodating my wheelchair
Nov 5, 2022
Everyone is always nice, helpful and courteous.... — Belinda T.
Everyone is always nice, helpful and courteous. Helpful answers to questions.
Nov 5, 2022
The staff is friendly and helpful each time I v... — Paul M.
The staff is friendly and helpful each time I visit.
Nov 5, 2022
Everyone is really nice and at the eye glass sh... — Rose B.
Everyone is really nice and at the eye glass shop.
Nov 5, 2022
We have already recommended several people to y... — Lynn P.
We have already recommended several people to you!
Nov 5, 2022
— Janice N.
All staff are very friendly and caring. They listen to any concerns a patient may have and react accordingly.
Nov 4, 2022
Very professional , quick , but thorough.Felt ... — Karrol S.
Very professional , quick , but thorough. Felt relief after visit. Dr Blodi is the BEST!!
Nov 4, 2022
Doctor, Assistants, staff, are very kind, thoug... — Carol A.
Doctor, Assistants, staff, are very kind, thoughtful, considerate. Explanations of procedures and tests take place all through the appointment
Nov 4, 2022
Thank you to Dr. Raeker and staff for the excel... — Joanne D.
Thank you to Dr. Raeker and staff for the excellent care I received during my recent surgeries!
Nov 4, 2022
Very professional & pleasant personnel. — Lori J.
Very professional & pleasant personnel.
Nov 3, 2022
I was very satisfied with my visit the staff wa... — Margaret M.
I was very satisfied with my visit the staff was very kind and knowledgeable explained the procedure so that you could comprehend.
Nov 3, 2022
Very professional Of course. They are physici... — Kathleen M.
Very professional Of course. They are physicians
Nov 3, 2022
We'll oiled machine from check in to check out;... — Joan S.
We'll oiled machine from check in to check out; all were very professional and knowledgeable.
Nov 3, 2022
I have been coming for years and the Doctor... — David G.
I have been coming for years and the Doctors, nurses and assistants are the cream of the crop.⁹
Nov 3, 2022
My doctor, the staff and treatment are the best... — Eleanor S.
My doctor, the staff and treatment are the best!
Nov 3, 2022
I feel confident with the level of professional... — Sheila S.
I feel confident with the level of professionalism and expertise.
Nov 1, 2022
I have seen Dr. Ball for many years, he diagnos... — Terri G.
I have seen Dr. Ball for many years, he diagnosed my myasthenia gravis. He sent me to specialist in Iowa City. If not for him I may still be looking for help.
Oct 29, 2022
My doctor gives clear instructions and answers... — Virginia M.
My doctor gives clear instructions and answers questions directly. I appreciate that.
Oct 28, 2022
— Mary H.
I have been a Patient of Dr Ball’s for several years. Dr Ball and the entire staff are very professional and I have had excellent care.
Oct 28, 2022
Just let me say that all the people I was treat... — Charlotte K.
Just let me say that all the people I was treated by were exceptionally kind and treated me very well I liked the ones that explained what they were going to do so I was put at ease. I thank each and everyone very much.
Oct 28, 2022
Everyone was very helpful and knowledgeable. Ma... — David W.
Everyone was very helpful and knowledgeable. Made you feel like you were important.
Oct 28, 2022
Listened — Lawrence G.
I really appreciated that Dr Blodi and staff were kind, patient and took the time to listen to my vision concern. And then developed a strategy to treat a unique problem and thoroughly explained the problem and solution to me. A previous Dr that visited with in January didn't listen and basically said I wrong.
Oct 27, 2022
Overbooked appointments so was met by an overcr... — Joel S.
Overbooked appointments so was met by an overcrowded waiting room. 45 minutes past my appointment time was the first part of the exam staff was nice but should be more respectful of patients’ time.
Oct 26, 2022
— Mary B.
Very organized and well run, staff pleasant, professional, and very informative.
Oct 26, 2022
Everyone from the signing in to seeing the doct... — Helen B.
Everyone from the signing in to seeing the doctor was very pleasant and helpful. The Doctor was well informed and explained my test and his finding in a way I could understand
Oct 26, 2022
A quality experience. — Randal M.
Dr. Ball and staff were extremely professional and courteous. The wait time between exams and seeing Dr, Ball were minimal for a very busy practice. It's no wonder there is a long wait to get a first appointment.
Oct 26, 2022
I am very pleased with my care and your service... — Cindy P.
I am very pleased with my care and your services.
Oct 25, 2022
I trust my doctor's decisions. — Janice B.
I trust my doctor's decisions regarding my eyes.
Oct 23, 2022
— Karen G.
Little wait time. Dr. takes time answering questions to alleviate your concerns.
Oct 22, 2022
Dr Raecker and team are awesome. They always a... — Jennifer P.
Dr Raecker and team are awesome. They always answer my questions. I feel I am in good hand with them.
Oct 21, 2022
I always feel that the staff are concerned with... — Gregory S.
I always feel that the staff are concerned with give me great care. They treat me with respect and are very friendly. My questions are always answered throughly.
Oct 21, 2022
Efficient and courteous — Jennifer M.
Everything ran like a well oiled machine from check in to seeing the doctor to the surgery center to check out. Every person I encountered was beyond friendly and helpful. Wait times were very reasonable. Everything was explained in great detail and I appreciated that.
Oct 21, 2022
Dr Hammer and staff do a great job. Highly reco... — Curtis U.
Dr Hammer and staff do a great job. Highly recommended.
Oct 20, 2022
A very professional I would definitely use again — George D.
I thought everybody I dealt with there was very professional, I did get answers to my questions I was satisfied with the outcome
Oct 19, 2022
Dr Steff explained everything to my daughter an... — Dianna B.
Dr Steff explained everything to my daughter and I, then knowing I was in pain, got me in for surgery immediately that same day! It was very much appreciated!
Oct 19, 2022
Bottom line ---Very good Dr. and staff — Robert K.
Bottom line ---Very good Dr. and staff
Oct 19, 2022
Fast and friendly! I was taken back and started... — Dennis P.
Fast and friendly! I was taken back and started my testing exactly at the time my appointment was to start!
Oct 16, 2022
Helpful, kind, thoughtful, professional, effici... — Patricia B.
Helpful, kind, thoughtful, professional, efficient
Oct 15, 2022
Excellent, timely, and respectful staff! I appr... — Scarlett L.
Excellent, timely, and respectful staff! I appreciate the ongoing education of my eye health and the responsive doctors and staff members.
Oct 15, 2022
Great caring environment!! — Sylvia R.
My Mother has been going to Dr Ball for about 5 years. She has glaucoma and feels Dr. Ball cares about her eyesight. He and the staff create a caring environment where respect is shown for all patients!
Oct 15, 2022
You get a very thorough exam. Employee's are ki... — Roxann S.
You get a very thorough exam. Employee's are kind and helpful. They take the time to communicate with client's.
Oct 15, 2022
They are very friendly and supportive. — Janell B.
They are very friendly and supportive.
Oct 14, 2022
Staff was friendly and knowledgeable. Short wa... — Chris H.
Staff was friendly and knowledgeable. Short wait times.
Oct 14, 2022
Dr Blodi is great! — Debra B.
Dr Blodi was wonderful. We were nervous to go to a new doctor after our previous doctor’s retirement. But we should have known that you would only add a superb doctor to your team. I feel like we are in good hands again!!
Oct 14, 2022
From the moment I entered the offices I felt we... — Marilyn L.
From the moment I entered the offices I felt welcomed. Dr Blodi and other staff gave me a good checkup and honest review. Thank you all.
Oct 14, 2022
— Mary C.
I appreciated how meticulous everything was. All staff and my doctor. After all, it's my eye sight. This was a newer experience for me. Thank you for explaining measurements, procedures, and the costs.
Sep 29, 2022
Had an accident and new see d to be seen right... — Arija P.
Had an accident and new see d to be seen right away. Was able to be seen the following day.
Sep 29, 2022
Very friendly and took time to explain things... — Jerald A.
Very friendly and took time to explain things
Sep 29, 2022
Excellent Care — Denise W.
Acknowledged a longer than normal wait time and apologized profusely! Excellent care and all my questions were answered!
Sep 29, 2022
friendly and courteous staff — Janice L.
All staff have always been friendly and courteous - Havae complete faith and confidence in Dr Steffensmeier. The office is always clean too.
Sep 29, 2022
It is so great to be able to see so well since my — Sheila G.
It is so great to be able to see so well sunce
Sep 28, 2022
Professional and very thorough care — Linda M.
I have always had professional and very thorough care from Dr. Hammer for the past 22 years. The staff also provides support and have always been very kind.
Sep 28, 2022
Efficient, friendly, fast, and the best eye d... — Kevin L.
Efficient, friendly, fast, and the best eye doctor on the planet.
Sep 28, 2022
They kept close to the schedule and made it pos... — Loren S.
They kept close to the schedule and made it possible for my wife and I to accommodate our particular individual needs.
Sep 28, 2022
Very long waiting while in pain. Front desk not... — Otumbra M.
Very long waiting while in pain. Front desk not very friendly. Doctor was great!
Sep 28, 2022
I've gone here for years, and have always been ... — Karen M.
I've gone here for years, and have always been treated very well. Dr. Sarno was top-notch and Dr. Blodi seems very nice and a good dr. to follow Dr. Sarno.
Sep 28, 2022
Over the years, I have received timely evaluati... — Sharon T.
Over the years, I have received timely evaluations and effective treatment(s). Overall, I feel comfortable with diagnosis and know there will be followup.
Sep 28, 2022
Dr Hammer is wonderful and personable. — William C.
Dr Hammer is wonderful and personable.
Sep 25, 2022
Lots of waiting. Exam room dirty begin door and... — Linda H.
Lots of waiting. Exam room dirty begin door and near trash can.
Sep 25, 2022
Have been coming to eye surgeons for several ye... — Gary C.
Have been coming to eye surgeons for several years because we know you will take good care of our needs.
Sep 24, 2022
— Carol K.
I was very pleased with Dr. Hammer and everyone that I had contact with at DM Eye Surgeons. I would recommend them to my friends and family without hesitation.
Sep 24, 2022
— James S.
All of the staff at Des Moines Eye Surgeons are professional, knowledgeable, helpful. friendly, and thorough. The doctors, and all the support staff, take their time with you, don't hurry, answer all your questions and address all of your concerns. They also do a very good job of keeping your appointment on time. The office and other facilities are also kept neat, clean, and comfortable.
Sep 24, 2022
I wouldn’t go anywhere else!!! The Best eye ca... — Carmel D.
I wouldn’t go anywhere else!!! The Best eye care is provided by Dr. Hammer and his team of professionals!!!
Sep 24, 2022
rs , wouldn't th... — Katherine H.
I have gone to your Dr. for years , wouldn't think of going anywhere else . Dr Hammer is a very good Dr and is also a good friend as Deb his asst . The girl that checked my eyes was so nice , made you feel very good . Thanks for being there for me as many others .
Sep 23, 2022
Friendly, efficient staff. Professional office.... — Barbara J.
Friendly, efficient staff. Professional office.
Sep 23, 2022
Had a misunderstanding on appointment day but t... — Margaret K.
Had a misunderstanding on appointment day but they fit me in the schedule!!
Sep 22, 2022
Dr Baumhover is great and very good at explaini... — Joseph K.
Dr Baumhover is great and very good at explaining my concerns
Sep 21, 2022
Caring, knowledgeable staff — Carolyn N.
I called for an urgent issue and was offered an appt for 45 minutes from the time I called. Staff and Dr Baumhover were very thorough with exam and explanations. I felt calm when I left. Will recommend this office to everyone.
Sep 20, 2022
Nothing to say to make change except shorten su... — Jo Ann N.
Nothing to say to make change except shorten survey
Sep 19, 2022
Kind and caring towards their patients. — Susan I.
Kind and caring towards their patients.
Sep 17, 2022
Every one was kind,helpful and answered my que... — Lora V.
Every one was kind,helpful and answered my questuins and put me at ease.
Sep 17, 2022
Wait time minimal, staff & Doctor personable — Robert T.
Wait time was minimal and the staff and my Doctor were professional and personable.
Sep 17, 2022
Not only do we feel confident in the medical ca... — Herbert B.
Not only do we feel confident in the medical care we have received over many years, but the staff members, individually, are ALWAYS gracious and helpful!
Sep 17, 2022
Such a happy and polite staff. Made my visit v... — Deborah H.
Such a happy and polite staff. Made my visit very comfortable.
Sep 16, 2022
Fantastic service, carrying doctors, a well run... — John W.
Fantastic service, carrying doctors, a well run ship!
Sep 16, 2022
I'm very satisfied with my doctor. He explains... — Carmen G.
I'm very satisfied with my doctor. He explains everything to me and so does his employs.
Sep 16, 2022
Appointment was on time. Staff was friendly an... — Jean N.
Appointment was on time. Staff was friendly and efficient. Doctor was very personable and explained everything well.
Sep 16, 2022
An amazing Facility with a RockStar Staff!. — Sameer U.
An all out amazing facility with a Phenomenal staff to boot! They're well organized, polite and very helpful. The staff explains well in advance and is very patient in answering your questions and concerns. The doctor I met with was also really concerned and well informed. Really a Top Notch experience all around!
Sep 16, 2022
Everyone was friendly and helpful. Everything w... — Barbara B.
Everyone was friendly and helpful. Everything was explained thoroughly. All staff was professional and very willing to answer questions.
Sep 14, 2022
Very thorough eye exam and really liked Dr. Blo... — Dale J.
Very thorough eye exam and really liked Dr. Blodi
Sep 14, 2022
Always a great experience — Julia D.
The entire office was welcoming and friendly and so professional. I have seen Dr. Blodi twice now and find him very pleasant, professional. and thorough. As a newer doctor, he really takes the time to get to know me. It makes a difference.
Sep 14, 2022
Timely,, pleasant, helpful, knowledgeable , and... — Marcia S.
Timely,, pleasant, helpful, knowledgeable , and answered questions,
Sep 14, 2022
He was very thorough and kind. Highly recommend... — Reta S.
He was very thorough and kind. Highly recommend him
Sep 14, 2022
Very professional. All staff is very helpful. ... — Susan S.
Very professional. All staff is very helpful.
Sep 13, 2022
Great Company! — Sara P.
Des Moines Eye Surgeons is a company who knows what they are doing. They have a very easy flow to the whole experience. Its a very well ran company. All the people who work there are polite and take the time to listen.
Sep 13, 2022
I think very highly of Dr. Ball and have comple... — Cheryl S.
I think very highly of Dr. Ball and have complete confidence that I am in good hands with him for my eye health.
Sep 13, 2022
Good and prompt service. Appreciate the reminde... — Irene G.
Good and prompt service. Appreciate the reminders
Sep 13, 2022
Minimal wait - Great exam process — Rhonda S.
Friendly staff, minimal wait, and exam is streamlined perfectly. Very nice to have shop right there for purchases.
Sep 12, 2022
Knowledgeable, welcoming, displayed interest/co... — Donald C.
Knowledgeable, welcoming, displayed interest/conern
Sep 10, 2022
Excellent service. — JoAnn S.
I have always received professional and courteous service. I highly recommend Dr. Hammer and his staff for the excellent care I receive.
Sep 9, 2022
Very efficient and very friendly staf... — Michael S.
Very efficient business with very friendly staff and doctors.
Sep 9, 2022
Appointment easy to obtain. Seen in timely mann... — Sandra K.
Appointment easy to obtain. Seen in timely manner. Everyone was very pleasant and efficient. Dr Raecker is the very good and careful to explain everything.
Sep 9, 2022
i like my — Marcia L.
i like my 2 drs very much as people and as specialists. They’re smart and skilled.
Sep 9, 2022
Excellent staff throughout visit, from receptio... — Cheryl O.
Excellent staff throughout visit, from receptionist to techs to doctor…
Sep 9, 2022
Professional, friendly and respectful of my tim... — Kurt K.
Professional, friendly and respectful of my time. Was in and out in less than an hour.
Sep 8, 2022
Timely appointments, clear information given, a... — Sharon L.
Timely appointments, clear information given, all questions answered. Kind and courteous staff all the way through the office. Thanks! :)
Sep 8, 2022
I told a friend of mine that I was so impressed... — Mary M.
I told a friend of mine that I was so impressed with the care I received. The front desk was so sweet and I could tell they wanted to welcome me. I had a question about my insurance coverage and an insurance specialist reviewed my insurance and answered my questions. All of the staff was so kind and professional. I’m glad I chose this eye surgery group.
Sep 7, 2022
The staff was very friendly and knowledgeable. — Cynthia F.
The staff was very friendly and knowledgeable.
Sep 3, 2022
No waiting at all. Everybody was smiling and fr... — Richard A.
No waiting at all. Everybody was smiling and friendly. Checkup was done quickly and, I believe, thoroughly. See you next year. DICK
Sep 2, 2022
Dr Raeker and all staff (Nikki was 5+) were ple... — Christine M.
Dr Raeker and all staff (Nikki was 5+) were pleasant and projected competence. My only complaint is that the entire process was just too long.
Sep 2, 2022
Really appreciated the txt reminders for my upc... — Cindy W.
Really appreciated the txt reminders for my upcoming appointment everyone was very friendly and helpful and gave me the time to ask questions very willing to assist & explain what was going on & will go on made my appointment very pleasant
Sep 1, 2022
Dr Baumhover is the best. — Joseph Y.
Dr Baumhover is the best. I always look forward to seeing her. She really knows her stuff and has a great attitude and manner.
Sep 1, 2022
Excellent service and efficient use of time for... — James B.
Excellent service and efficient use of time for recent appointment.
Sep 1, 2022
Great experience, very efficient visit, very pl... — Bradley L.
Great experience, very efficient visit, very pleasant people, doctor was awesome: explained things very well, took time to discuss issues and develop a plan. Very happy patient.
Aug 31, 2022
I was going to change Dr. because it took so lo... — Mary M.
I was going to change Dr. because it took so long to get through the appointment. This time it wasn’t so crowded and the time frame was acceptable. I decided to stay the course.
Aug 31, 2022
Everyone at DM Eye surgeons go above and beyond... — Jan S.
Everyone at DM Eye surgeons go above and beyond ! I have been seeing them since 1997 and would never go anywhere else. Dr. Andy S is the absolute best!!!
Aug 31, 2022
Friendly, professional service as always. — Sandra L.
Friendly, prompt, professional service as always. Really an effortless appointment from the time I receive an appointment reminder and information update questionnaire online ahead of time to the time I make an appointment for a year in the future.
Aug 30, 2022
Fantastic Doctor and care! From the front door... — Brenda P.
Fantastic Doctor and care! From the front door to exams & care is outstanding! I would strongly recommend.
Aug 30, 2022
Wait was too long to see nurse or doc — George R.
Wait was too long to see nurse or doctor
Aug 26, 2022
— Marjorie M.
i WAS CONCERNED ABOUT LIGHT FLASHES IN MY RIGHT EYE. ABBY ANSWERED THE PHONE AND PUT ME ON HOLD WHILE SHE ASKED IF DOCTOR STEFFENSMEIER MIGHT BE ABLE TO WORK ME IN FOR A LOOK SEE. I WAS SEEN THE NEXT MORNING. I APPRECIATED HER TAKING TIME, ALONG WITH THE REST OF THE STAFF IN PUTTING MY FEARS TO REST.
Aug 24, 2022
You have treated my eye problems with great car... — Muriel J.
You have treated my eye problems with great carring.
Aug 24, 2022
Everyone was very kind. Dr. Blodi took plenty ... — Carolyn F.
Everyone was very kind. Dr. Blodi took plenty of time to answer my questions. He has a great personality that puts you at ease.
Aug 24, 2022
Very pleasant expierence as we are first time ... — Michael F.
Very pleasant expierence as we are first time patients. Very professional and pleasant staff and very knowledgeable
Aug 24, 2022
Great day! Best service ever since I have been ... — Jodie H.
Great day! Best service ever since I have been coming there. People are always Great! But everyone was the best ever! Left feeling so Happy!
Aug 24, 2022
Michelle H — Michelle H.
I feel like my eye health is in good hands with this office and the eye surgeon I see. I have been a patient at this office for more than five years. The office location is convenient as well. They are very busy but seem to do their best to work with each patient in a timely and efficient manner.
Aug 24, 2022
Everything in the exam process is very well org... — Robert Y.
Everything in the exam process is very well organized.
Aug 24, 2022
Dr. Baumhover — Bonnie S.
Dr. Baumhover is always so thorough and explains everything in terms I can easily understand.
Aug 24, 2022
Leave Des Moines Eye Surgeons with that cared a... — Sheryl F.
Leave Des Moines Eye Surgeons with that cared about feeling! The entire staff seems to genuinely care and THAT is saying a lot.
Aug 23, 2022
Efficient office routine — Jeanne T.
This office is fine tuned for running a group of clients through rapidly and efficiently.
Aug 23, 2022
Very friendly and professional staff. They prep... — Barbara M.
Very friendly and professional staff. They prepare us to see Dr. Ball, who is accurate, specific and friendly.
Aug 23, 2022
The people are so kind and the efficiency of ma... — Shannon S.
The people are so kind and the efficiency of may appointment was amazing. I have been going to DM eye surgeons for 10 plus years and the changes made are amazing. It used to be at least 2 hrs to go through but now 1 hr.
Aug 23, 2022
Staff is very professional and caring. I have ... — Anita S.
Staff is very professional and caring. I have great confidence in my doctor.
Aug 20, 2022
So impressed with the whole office! From the we... — Jayne R.
So impressed with the whole office! From the welcome at the door to all the assistants throughout my visit! Very timely and efficient! I wouldn’t want to go anywhere else! The Doctor was very thorough in my exam, answered all the questions, and made me very comfortable knowing I’m in excellent hands when I come back for my cataract surgery!!
Aug 17, 2022
Always professional, respectful and info — Carol R.
Always professional, respectful and informative
Aug 17, 2022
— Dennis G.
I am a long time patient of Des Moines Eye Surgeons and I would highly recommend their services.
Aug 17, 2022
Dr. Hammer . — James H.
Dr. Hammer is outstanding. Very Professional, efficient and cordial. The same is true of all the staff.
Aug 16, 2022
Dr Ball is very caring and takes the time to ex... — Laura W.
Dr Ball is very caring and takes the time to explain things
Aug 15, 2022
Dr. Ball, and all of the associates I see, are ... — Gary N.
Dr. Ball, and all of the associates I see, are always very professional and willing to answer any questions I may have.
Aug 14, 2022
I have been seeing Dr. Steffensmeir for quite a... — Edna C.
I have been seeing Dr. Steffensmeir for quite a few years. I have not had one bad experience. He has always been thorough & diagnosed a problem that medication was causing. He told me to stop taking it immediately.
Aug 12, 2022
I feel my eyesight is safe in Dr Hammers care. ... — Rosemary A.
I feel my eyesight is safe in Dr Hammers care.
Aug 12, 2022
Amazing Clinic — Marcella S.
Every person from clerks to technicians, to account personnel and of course the doctors are amazing. They are kind, accommodating, professional, and personable. I cannot over emphasize how satisfied and happy I am with Des Moines I surgeons.Dr Hammer is amazing. I’ll give them a perfect score in every area.
Aug 12, 2022
DR. HAMMER AND HIS STAFF ARE FANTASTIC! — Julian D.
DR. HAMMER AND HIS STAFF ARE FANTASTIC!
Aug 11, 2022
Great service! Answered all my questions! — Kathleen S.
Great service! Answered all my questions!
Aug 11, 2022
Everything is great, fast service, great skills... — Sandra C.
Everything is great, fast service, great skills of customer service, super clean the office, relax environment, my doctor just great.
Aug 10, 2022
I have been coming to Dr. Kelley Baumhover, O.D... — Ruth H.
I have been coming to Dr. Kelley Baumhover, O.D. for four years and have an appointment for next year. She is very thorough and upfront. I have provided her business card to a friend who needs someone competent like Dr. Baumhover.
Aug 10, 2022
I have been using DSM Eye Surgeons since the 19... — Robert R.
I have been using DSM Eye Surgeons since the 1980's. I have had the best eye care there. My cataract surgeries were fantastic. I have better vision now then i had at 5 yrs., old. Every Dr., there is the best you can have. I will never go anywhere else.
Aug 9, 2022
Excellent service. No long waits. Friendly staf... — Jeanne G.
Excellent service. No long waits. Friendly staff
Aug 9, 2022
... — Richard P.
The personnel are always very professional and take every method to make the patients comfortable and take any time necessary to assure the patients are familiar with and procedures done.
Aug 6, 2022
Was great nice and friendly staff. Easy to find... — Robert D.
Was great nice and friendly staff. Easy to find.
Aug 4, 2022
Highly recommend this practice — Catherine S.
We had a very positive experience. All staff was friendly and helpful. Reasonable wait times. Pleasant environment. Dr Blodi and everyone else we talked to was patient with my 96 year old mother and they explained what they we’re doing and why. And they included me in her care.
Aug 3, 2022
We have been with Des Moines Eye Surgeons since... — Pamela H.
We have been with Des Moines Eye Surgeons since it was started (even drove back for appts. when we had moved away from WDM 16 years ago) and have continued with them since we moved back just a month ago. They are very professional as well as accomodating and we look forward to many more years with them!
Aug 3, 2022
Very happy and impressed with the care I receiv... — Phrana M.
Very happy and impressed with the care I received at such a short notice!
Jul 28, 2022
Highly recommend — Sherry H.
The staff were courteous and informative. Dr. Blodi was very thorough and informed me about everything he was doing. He did a good job explaining what was going on in layman terms. And as a patient I like that because I want to know in detail what is occuring. Highly recommend him.
Jul 27, 2022
Good physical location; efficient check-in on l... — Paul B.
Good physical location; efficient check-in on line; helpful and instructive medical staff.
Jul 27, 2022
always friendly and takes time to answer questi... — Richard B.
always friendly and takes time to answer questions
Jul 24, 2022
— Steven S.
I've been a patient of Dr. Hammer since moving to Des Moines in 1994. I have been very pleased by the service provided by him and your facility.
Jul 22, 2022
Everyone there is so friendly and professional!... — Kristin K.
Everyone there is so friendly and professional!
Jul 19, 2022
I have always been very satisfied with Des Moin... — Michael R.
I have always been very satisfied with Des Moines Eye Surgeons they are the best.
Jul 19, 2022
Dr Blodi is amazing doctor and resolved my conc... — Michael D.
Dr Blodi is amazing doctor and resolved my concerns and took the time to answer all my questions after a thorough examination. Thank you Dr Blodi and staff
Jul 19, 2022
— Gary N.
Everyone at Des Moines Eye Surgeons is very efficient, friendly and courteous! Their behavior shows that they care about their patients and enjoy their jobs.
Jul 19, 2022
Staff is always friendly & courteous. Dr. Steff... — Gerri O.
Staff is always friendly & courteous. Dr. Steffensmeier is very knowledgeable as well as makes his patients comfortable.
Jul 19, 2022
Very through and quick. Everything went smooth... — Sophia F.
Very through and quick. Everything went smoothly and accurately.
Jul 16, 2022
Prompt appointment — Elizabeth W.
Injuring my eye in the evening, I was able to call the office and get an appointment the next day! The office staff and physician were kind and understanding. We will be switching our family to this office for our routine eye care!
Jul 16, 2022
I have already and will continue to send people... — Victoria C.
I have already and will continue to send people to Des Moines Eye Surgeons
Jul 16, 2022
Timely and efficient. Don’t have to worry about... — Sharon K.
Timely and efficient. Don’t have to worry about long waits.
Jul 16, 2022
On time, no long waiting, friendly staff, atten... — Diana S.
On time, no long waiting, friendly staff, attentive.
Jul 16, 2022
Everyone was very effecient and helpfu.. It wa... — Nancy G.
Everyone was very effecient and helpfu.. It was extremely busy…with people going from “her to there”…a waiting game but good when it was your turn.
Jul 15, 2022
Everyone is really friendly and very knowledgea... — Carolina S.
Everyone is really friendly and very knowledgeable at Des MOines Eye Surgeons.
Jul 15, 2022
I have been going to DM Eye Surgeons for years ... — Mary N.
I have been going to DM Eye Surgeons for years & love going there each year. Everyone is so friendly & helpful.
Jul 13, 2022
I was referred to Des Moines Eye Surgeons by my... — Rodney E.
I was referred to Des Moines Eye Surgeons by my regular eye doctor for cataract surgery and am so happy with the choice. Dr. Blodi and all the staff at the office were great; am very happy with the results.
Jul 13, 2022
The whole place is great. Very organized and f... — Nicholas K.
The whole place is great. Very organized and friendly. I don’t think I’ve ever waited more than ten minutes for my appointment. My eyes aren’t the greatest. Ever since I’ve gone here my eyes feel great in contacts and my vision is perfect.
Jul 13, 2022
My 92 yr old father was treated with res... — Roger B.
My 92 yr old father was treated with respect and kindness by EVERYONE in the practice. I will highly recommend this practice
Jul 13, 2022
I've been going to Des Moines Eye Surgeons sinc... — Kurt F.
I've been going to Des Moines Eye Surgeons since 2012. I've never gotten anything less than exceptional care with great service. I highly recommend them.
Jul 12, 2022
I have always liked the way you do business eff... — Mark H.
I have always liked the way you do business effectively.
Jul 12, 2022
I would recommend highly Dr. Baumhover to anyon... — Lisa B.
I would recommend highly Dr. Baumhover to anyone. She is always friendly, thorough, and professional.
Jul 10, 2022
Receptionist (young blonde lady) was very cordi... — Danny B.
Receptionist (young blonde lady) was very cordial, and fun. She was welcoming and made the visit and first impression I would want made if she worked for me. I would hire her in an instant if I had a business. She rocked! Just sorry I cannot remember her name, though she was everything you could want at your first point of contact! My doctor was awesome too. He was friendly, insightful, knowledgeable and welcoming too. Great bedside manner! Makes me want to get my eyes some attention as he was very good to work with. The tech who walked me out was also very nice, thorough and easy to work with. Your staff couldn't be improved upon. I love em.
Jul 7, 2022
Great people. — Stephani F.
Great people. I have been going here for many years and never been disappointed.
Jul 6, 2022
From the check-in, to each station, & finally s... — Kay G.
From the check-in, to each station, & finally seeing Dr. Hammer, staff were very pleasant & upbeat, doing their jobs efficiently & thoroughly. I was heading home in under an hour.
Jul 6, 2022
I have been going here for years and have never... — Donita W.
I have been going here for years and have never had a complaint.
Jul 6, 2022
I had an urgent matter and was scheduled within... — Jennifer H.
I had an urgent matter and was scheduled within hours on the same day. Dr Hammer was caring, efficient and I highly recommend he and his team.
Jul 6, 2022
Been there long enough that my record file look... — Gary M.
Been there long enough that my record file looks like a catalog, with several pages. Thanks for the great service.
Jul 3, 2022
Very Satisfied — Pearl H.
I have been very satisfied with DM Eye Surgeons for the past 15 years I have been going there.
Jul 1, 2022
Everyone encountered on my visit was very perso... — Julie L.
Everyone encountered on my visit was very personable, friendly and professional. I would not go anywhere else!
Jul 1, 2022
Some of the best eye Doctors in central Iowa. — Ryan E.
Some of the best eye Doctors in central Iowa.
Jul 1, 2022
I always receive prompt and professional servic... — Barbara W.
I always receive prompt and professional service.
Jun 29, 2022
Long time patient — Esther H.
A very effective, efficient, friendly, kind and very knowledgeable, employees as well as dentists.
Jun 29, 2022
Dr Ball is in and out of the consultation in le... — Joyce C.
Dr Ball is in and out of the consultation in less than 3 minutes. I referred my husband to Dr Ball who will never come back because of such a quick consult.
Jun 28, 2022
Very satisfying experience — Charles M.
Everyone I've dealt with, from Dr Ball on down, has always been friendly, respectful and professional toward me.
Jun 28, 2022
The DM Eye Surgeons team is always friendly, ef... — David A.
The DM Eye Surgeons team is always friendly, efficient and professional. I am always impressed with the 'pleases' and 'thank yous' used by the team and how efficiently they are in moving me from one part of the exam to the next.
Jun 25, 2022
My 5 year old sons 1st eye exam he was nervous,... — Aiden C.
My 5 year old sons 1st eye exam he was nervous, the ladies were very nice to him. Very patient with him as he was over being examed
Jun 24, 2022
Everyone was excellent from the receptionist to... — Melissa H.
Everyone was excellent from the receptionist to the doctor and everyone in between.
Jun 23, 2022
Respected my time — Rick F.
I was in-and-out in one hour--including dilation. I was whisked along the process seamlessly. I appreciate that you have respect for my time. Very professional.
Jun 23, 2022
We appreciated the professionalism, thoroughnes... — Ann F.
We appreciated the professionalism, thoroughness and courtesy observed during our recent visit.
Jun 22, 2022
My visit was very pleasant. The Drs and the st... — Margaret W.
My visit was very pleasant. The Drs and the staff are friendly and very attentive. I would recommend them to all my friends and family.
Jun 22, 2022
I know Dr. Raecker is a young man but he can ne... — Anthony M.
I know Dr. Raecker is a young man but he can never retire. I won't let anyone else near my eyes!
Jun 22, 2022
I have always had good service while here and e... — Nancy P.
I have always had good service while here and everyone is so friendly --
Jun 21, 2022
Wonderful staff and Dr. Great service. — Markia T.
Wonderful staff and Dr. Great service.
Jun 21, 2022
This office makes me feel that my time matters,... — Shiela D.
This office makes me feel that my time matters, too. Staff is always pleasant and answers all my questions.
Jun 21, 2022
Everyone was very friendly and helpful. — Joann G.
Everyone was very friendly and helpful.
Jun 21, 2022
Great people. Very professional, easy to talk t... — Allen R.
Great people. Very professional, easy to talk to.
Jun 17, 2022
— Nancy L.
From check in to check out Des Moines Eye Surgeons are friendly and efficient. Dr. Baumhover is so nice and knowledgeable. She is never rushed and answers all of my questions. I definitely recommend this practice!
Jun 17, 2022
Excellent experience each and every time I go. — Christine S.
Excellent experience each and every time I go for my appointment. I've used Des Moines Eye Surgeons for at least 7 years and find it a very professional & informative each time. Thank you to the staff in all positions from reception to each person that see you through the process ending with check out!
Jun 16, 2022
Very professional caring Dr and staff. — Randy B.
Very professional caring Dr and staff.
Jun 15, 2022
Everyone was great at Des Moines Eye Surgeons. ... — Mary T.
Everyone was great at Des Moines Eye Surgeons. Very knowledgeable and friendly.
Jun 14, 2022
I had a new physician and I was very pleased wi... — Denise K.
I had a new physician and I was very pleased with his care.
Jun 11, 2022
I don’t think I am respected at this center. — Nathan F.
I don’t think I am respected at this center. The doctor didn’t see until after an hour past my appointment time. Was I offered an apology. Nope.
Jun 11, 2022
Appreciate the Des Moines Eye Surgeons and Staff — Molly H.
The staff and doctors are very professional and I have always had excellent help for myself and my family.
Jun 10, 2022
Very friendly, professional and helpful. — Ian S.
Very friendly, professional and helpful.
Jun 10, 2022
Dr Ball EXCELLENT DOCTOR explains all options a... — Connie R.
Dr Ball EXCELLENT DOCTOR explains all options and is caring
Jun 9, 2022
Thank you for making me feel welcome and comfor... — John C.
Thank you for making me feel welcome and comfortable on my check up yearly eye exam.
Jun 9, 2022
When opening my eye to put drops in the assista... — Sandra M.
When opening my eye to put drops in the assistant had gloves on and hurt my eye. I asked to open it myself and she was fine with that.
Jun 9, 2022
I was so impressed and felt welcome — Deborah C.
I was so impressed with how easy the office staff made it to sign up as a new patient. I felt welcome from the first moment onward. All the staff, and Dr. Steffensmeier, were very friendly, helpful and encouraging. Thank you so very much for the great service and compassionate experience.
Jun 8, 2022
Total confidence — Teresa M.
From the first emergency appointment I had to now, I am always greeted with a smile and taken care of with politeness as well as professionalism. I am completely confident in my doctor (Dr. Bloti), I don't trust many people let alone doctors, but he has and is up front and honest with me about everything, and I have full faith in him
Jun 8, 2022
Your people who work for are very professional ... — Lawrence C.
Your people who work for are very professional at there individual jobs and very kind to there patiences!
Jun 8, 2022
The office tech and staff are friendly and pro... — Brenda O.
The office tech and staff are friendly and professional in every area, The doc was friendly and answered my questions. He is doing a great job,
Jun 8, 2022
Always pleasant to deal with and take great car... — William D.
Always pleasant to deal with and take great care of ne
Jun 8, 2022
treated great and all questions answered — John B.
treated great and all questions answered
Jun 7, 2022
Great place for eye care. Wait times can be a l... — Jerome T.
Great place for eye care. Wait times can be a little long. Staff are pleasant and competent.
Jun 7, 2022
Alway receive excellent care. Seem to be very ... — Sharon M.
Alway receive excellent care. Seem to be very over crowded or overbooked this visit. From checking in to all the little waiting rooms for each procedure you wait for. To many people. Felt a little uncomfortable.
Jun 7, 2022
Dr. Blodi is AWESOME !! Very easy to talk to an... — Kristin W.
Dr. Blodi is AWESOME !! Very easy to talk to and a really nice guy. Highly recommend him.
Jun 7, 2022
Everyone was very kind and professional. — Norma C.
Everyone was very kind and professional.
Jun 3, 2022
Everything was on time and proceeded in a very ... — James M.
Everything was on time and proceeded in a very professional manner.
Jun 1, 2022
Everyone was so friendly, and made us feel welc... — Susan D.
Everyone was so friendly, and made us feel welcome..
Jun 1, 2022
Felt very comfortable. Every was very kind — Jeanne O.
Felt very comfortable. Every was very kind
Jun 1, 2022
Great service. Easy to find, easy parking. Clea... — Jacquie V.
Great service. Easy to find, easy parking. Clean.
Jun 1, 2022
Very easy to work timelines with. Accommodate a... — Ann T.
Very easy to work timelines with. Accommodate all situations to make the experience positive. Very personable employees to help you through the process.
May 27, 2022
I am extremely pleased with what Dr. Ball and D... — Rachel M.
I am extremely pleased with what Dr. Ball and Dr. Raecker have done for my eyes. When Dr. Den Ouden retired, I didn't know what to expect after that. I did trust his judgement and knew he wanted the best for me. I am glad the surgeons and eye care team that I would have possibly had to see in Iowa City came to West Des Moines. Wish you in the Des Moines metro area, but WDM is better than Iowa City. At yesterday's (5/25/2022) appointment, I was glad the waiting room wasn't too full. I got in to see the care team and Dr. Raecker pretty quickly. Despite the fuzziness in my left eye and unable to read the charts, Dr. Raecker felt I was doing well. The surgeries still proving to be a success. That was good news. Also good news is that I don't have Macular Degeneration. My next appointment is in November with Dr. Ball.
May 26, 2022
Very disappointed in it taking 90 minutes to ge.. — Shelley W.
Very disappointed in it taking 90 minutes to get through my appointment. I was the Dr’s second appointment of the day.
May 21, 2022
Very efficient & got in and out in a timely man... — Pamela T.
Very efficient & got in and out in a timely manner. Everyone is very nice. They have always been very good at there job.
May 21, 2022
— Kathryn H.
My experiences at Des Moines Eye Surgeons with first Dr. Sarno and now Dr. Raeker have all been positive. I recommend it to my friends and I made an appointment for my cousin after she had bad experiences at the Wolfe Eye Clinic. Dr. Raeker immediately took care of her problem.
May 19, 2022
Dr R and staff are extremely professional, frie... — Leland B.
Dr R and staff are extremely professional, friendly and polite. Unfortunately for them, there was a problem with access to the internet the day prior to my appointment. I think many appointments were delayed because of the heavy patient load on my appointment time. Long wait time in the waiting rooms.
May 19, 2022
Old School — Matthew G.
I have always had a great experience here. Recent visit was challenging for the entire staff due to an internet outage. They adapted, overcame, and got patients thru. Even having to revert to old school paper charting, they all got the job done.
May 18, 2022
Everyone always so delightful to aasociate with... — Gayla Z.
Everyone always so delightful to aasociate with
May 17, 2022
Very responsive and provided good care. Thank y... — Molly P.
Very responsive and provided good care. Thank you!
May 17, 2022
David C. Ball, MD... — Carmen G.
DMES is convenient as I live in WDM. David C. Ball is a professional and makes me feel like one of his family. I trust his opinion and care for my eyes; future Annual appointments are on my Premaintenance Health List.
May 15, 2022
From the minute I walked into the office I felt... — Ronald K.
From the minute I walked into the office I felt welcome. The receptionist was very friendly and helpful. The appointment began on time and the staff and doctor were very professional and helpful in reviewing all the procedures given. The follow up appointments and procedures were reviewed and scheduled. All was given to me in writing.
May 14, 2022
Convenient location, great doctors and staff. A... — Kaye R.
Convenient location, great doctors and staff. Always satisfied with the care I get.
May 14, 2022
Everyone is friendly and very efficient — Cheryl M.
Everyone is friendly and very efficient
May 13, 2022
AMAZING — Linda V.
AMAZING from getting me in so fast, reception, tech, Dr, getting surgery within 30 days to checkout
May 12, 2022
Dr. Ball and all the staff are very professiona... — Frances K.
Dr. Ball and all the staff are very professional and caring. Dr. Ball keeps up on the latest knowledge.
May 12, 2022
Dr Ball is a great Dr and very helpful. — Loretta H.
Dr Ball is a great Dr and very helpful. I feel very safe my eye care is in his hands
May 12, 2022
Des Moines Eye Surgeons uses the most up to dat... — Steven H.
Des Moines Eye Surgeons uses the most up to date equipment and highly trained technicians to give the best eye exam available.
May 7, 2022
Excellent service. Love the ability to schedul... — Bryan Y.
Excellent service. Love the ability to schedule, update my information, check-in online. They were very professional, friendly and efficient at every step of the process.
May 7, 2022
Des Moines Eye Surgeons — William R.
Des Moines Eye Surgeons to keep your vision safe and in good hands. Dr. Hammer is a Great Doctor, and his staff is the best. Thank you for all you do.
May 6, 2022
Highly Recommend!!! — Tina N.
I highly recommend Des Moines Eye Surgeons! I had a horrible experience at Wolfe Eye Clinic and needed to find a new provider. I am so thankful I found Dr. Ball and Des Moines Eye Surgeons! The staff were courteous and promptly moved me through the testing and consultation phases of my appointment. Dr. Ball explained his findings in an understandable and compassionate manner. I look forward to continuing my treatment at Des Moines Eye Surgeons and would encourage you to consider their practice if you need the BEST!!
May 5, 2022
We have been going to Des Moines Eye Surgeons f... — Janice T.
We have been going to Des Moines Eye Surgeons for a number of years and feel very good about our care and service.
May 5, 2022
Dr. Ball and his staff are wonderful. They alwa... — Ann D.
Dr. Ball and his staff are wonderful. They always take the time to answer all of my questions and provide the very best care.
May 5, 2022
Prompt and knowledgeable staff and friendly to ... — John C.
Prompt and knowledgeable staff and friendly to boot!
May 4, 2022
The wait times were very long to see Dr. Once ... — Marcia D.
The wait times were very long to see Dr. Once I saw the Dr. things moved relatively fast.
Apr 30, 2022
Staff and doctors are wonderful. Wait times are... — Jeffrey H.
Staff and doctors are wonderful. Wait times are very short
Apr 29, 2022
Such a great office of amazing people. Thank yo... — Holly R.
Such a great office of amazing people. Thank you for your excellence!!!
Apr 29, 2022
Dr. Baumhover — Rhonda D.
I have been a patient with Dr. Baumhover for years. She is great and very knowledgeable. I have enjoyed having her as my eye doctor and I always trust her judgment.
Apr 29, 2022
Excellent care given with efficiency. — Jody K.
Excellent care given with efficiency. I am confident the care I get is the best available.
Apr 28, 2022
FREDERICK BLODI is great i real like him.than... — Gary I.
FREDERICK BLODI is great i real like him. thank you
Apr 28, 2022
Technicians are always knowledgeable and profe... — Helen G.
Technicians are always knowledgeable and professional.
Apr 28, 2022
I feel listened to and confident in the care I ... — Cheryl P.
I feel listened to and confident in the care I receive from Dr. Hammer and his associates.
Apr 26, 2022
All are very professional and Dr, Baumover is s... — Sara S.
All are very professional and Dr, Baumover is sincere and I feel we are partners in caring for my vision.
Apr 22, 2022
A++ service! — Dennis B.
Des Moines Eye Surgeons and, specifically, Dr. Hammer is the BEST!
Apr 22, 2022
Everyone is friendly & they explain what they’r... — Charlotte H.
Everyone is friendly & they explain what they’re going to do.
Apr 22, 2022
The receptionist at the entry was friendly and ... — Joseph C.
The receptionist at the entry was friendly and helpful. Checking in was swift and easy.I didn't wait long before a staff member called me by name to take me to a room for the usual eye exam. Next I was taken to another room for a san of my eyes. After that another staff member examined my eye pressure and asked me to wait for Dr. Steffensmeier. A couple of minutes later, the doctor came in, examined my eyes, confirmed with me that I have been taking my medication and the told me to keep up the good work! The last step was to make an appointment six months from that date. I'm very grateful for the friendly and effective treatment I get at the Des Moines Eye Surgeons facility.
Apr 21, 2022
Review of the Des Moines Eye Surgeons — Linda P.
I have been seeing the Dr.’s at Des Moines Eye Surgeons for over 10 years. I have had an eye disease in the past and have been happy with the compassion and knowledge these Dr.’s have.
Apr 19, 2022
Always a great experience seeing Dr. Hammer. T... — Brenda W.
Always a great experience seeing Dr. Hammer. The staff are always very kind and very knowledgeable.
Apr 19, 2022
Friendly, skilled team members. Great place. — Lori M.
Friendly, skilled team members. Great place.
Apr 17, 2022
I would recommend Des Moines Eye Surgeons, sinc... — Lorinda P.
I would recommend Des Moines Eye Surgeons, since we live near Adair, Iowa. I go to my optometrist in Atlantic, Iowa and they sent me to Midwest Eye Care in Omaha. They gave me good care, but West Des Moines is so much closer to Adair. I have told my optometrist about Des Moines Eye Surgeons.
Apr 16, 2022
Friendly and Knowledgeable Staff and Doctor — Barbara I.
The people who work in this office are friendly and efficient. Dr Ball is a doctor who saved my vision years ago. He is one you can trust with your vision.
Apr 15, 2022
Very thourgh and each assistant was very intere... — Steven L.
Very thourgh and each assistant was very interested in my well being
Apr 15, 2022
Doctors and staff seem very kind and knowledgea... — Dawn R.
Doctors and staff seem very kind and knowledgeable, but it is irritating to wait 45 minutes for a 5 min doctor visit.
Apr 14, 2022
— Janice D.
You’re vivacious and kind receptionist and workers all around are very helpful.
Apr 14, 2022
Been going here for years. Dr Hammer is also fr... — Douglas K.
Been going here for years. Dr Hammer is also friendly and very professional.
Apr 14, 2022
Wonderful service. I’ve been a patient of Dr. H... — Renee K.
Wonderful service. I’ve been a patient of Dr. Hammers for years. I have recommended this clinic to friends and family for a long time. Professional, friendly service. They treat you like they know you. Your not just a number.
Apr 10, 2022
Very short wait to be attended to. Tasha is exc... — Christine A.
Very short wait to be attended to. Tasha is excellent. My appointment was coordinated well as I was ushered from phase to phase. All in all a terrific experience, but the true proof will be when I can finally see clearly again.
Apr 8, 2022
Dr. Blodi was very kind and thorough. We would ... — Evelyn L.
Dr. Blodi was very kind and thorough. We would highly recommend him to anyone!
Apr 8, 2022
I love the friendly staff.... — Lori H.
I love the friendly staff. They are also super efficient at moving patients through the process while not making them feel rushed.
Apr 7, 2022
Professional staff — Marcia M.
From the moment I walk in the door I am treated by professionals in each of their respective fields of service.
Apr 7, 2022
Great customer care and thorough exam. Everyone... — Cheryl S.
Great customer care and thorough exam. Everyone was very professional and respectful.
Apr 7, 2022
Organized, and efficient office and nice staff.... — Tawnia O.
Organized, and efficient office and nice staff.
Apr 6, 2022
Everyone was very pleasant and professional. — Kari P.
Everyone was very pleasant and professional.
Apr 6, 2022
I was driving straight through from Chicago to ... — Lora P.
I was driving straight through from Chicago to Colorado Springs when I develop the symptoms of a retinal detachment. There are very few places to stop along interstate 80 with large hospitals so I detoured to West Des Moines and saw the West Des Moines eye surgeons sign. I have been planning to go to the emergency room but instead I called this practice and they took me in immediately. They probably saved me an entire day on my trip and were able to reassure me that I did not need immediate surgery but that I should simply follow up with my doctors next week. It saved my trip and my sanity and I will be forever grateful.
Apr 5, 2022
Always a great experience at this office. Been... — Vicki E.
Always a great experience at this office. Been seeing dr hammer since about 1997
Apr 5, 2022
Happy with my Appointment. — Verga H.
I have been a patient at DM Eye Surgeons for years and have always had a good experience. My new Dr Hammer was very thorough. Thank you.
Apr 5, 2022
Friendly, quick service by professionals. — Gary L.
Friendly, quick service by professionals.
Apr 3, 2022
Easy to schedule. Kind and very helpful staff. ... — Peter V.
Easy to schedule. Kind and very helpful staff.
Apr 2, 2022
Annual Eye Exam . — Sandra P.
Always feel like I am in the hands of intelligent, caring people. Explain every step. When Dr. Hammer tells me something, I understand; and if I don’t, he takes the time to explain.
Apr 2, 2022
The staff is very warm and welcoming… every ste... — Teri B.
The staff is very warm and welcoming… every step is of the eye exam is professional! Highly recommend!!
Apr 2, 2022
See Your Way to Des Moines Eye Surgeons! — Ginnie P.
This office went above and beyond from getting me in immediately (within 20 minutes) when I was in great pain from an eye infection to helping me get the three different types of medication needed to treat said infection. BIG shoutout here to Merilee for running interference between the insurance company and pharmacy and finding me a coupon that took my out-of-pocket cost from $370 to $40. Can't say enough!
Apr 1, 2022
Staff very attentive and knowledgeable. — Kristin W.
Staff very attentive and knowledgeable.
Apr 1, 2022
Always professional & friendly. — Elizabeth M.
Always professional & friendly. I've trusted them to provide my vision care for years.
Apr 1, 2022
I wouldn’t trust my eyes to anyone else — Cynthia B.
I wouldn’t trust my eyes to anyone else
Mar 30, 2022
They did a great job! Dr. Blodi has a great be... — Randy R.
They did a great job! Dr. Blodi has a great bedside manner and seems highly qualified.
Mar 30, 2022
You can trust Des Moines Eye Surgeons! — Linda H.
Des Moines Eye Surgeons has served several members of my family and friends over many years. I have complete trust in them.
Mar 30, 2022
I cant think of anything wrong to say about thi... — Carol M.
I cant think of anything wrong to say about this eye clinic. Dr Ball is the greatest as is staff. From checking in to the end of the appt everyone is kind and knows what they are doing.
Mar 29, 2022
Professional, friendly & accommodating. — Mary K.
Professional, friendly & accommodating.
Mar 25, 2022
I have had nothing but good experiences with my... — Judy R.
I have had nothing but good experiences with my Doctor and staff for all the 23 years I have been a patient.
Mar 24, 2022
Efficient, friendly, and knowledgeable staff — Nancy Y.
Efficient, friendly, and knowledgeable staff
Mar 23, 2022
Overall review from my perspective — William M.
Very professional and trying to make I clearly understood all of their tests and diagnoses. Gave an explanation and expected time until the next test.
Mar 23, 2022
I appreciate, first of all, that staff and Dr. ... — Mary D.
I appreciate, first of all, that staff and Dr. Steffensmeier call me by name. That is very thoughtful. I appreciate the concern with which I am treated. I appreciate that I am given clear and concise information concerning my visit and that I’m asked if I have further questions. I appreciate it when I tell Dr. Steffensmeier that I’m afraid and he responds with gentleness. I appreciate Dr. Steffensmeier’s smile.
Mar 23, 2022
The care I’ve received at Des Moines eye surgeo... — Larry M.
The care I’ve received at Des Moines eye surgeons for over20 years has been superb! That’s true for all of the staff members and Dr Hammer which has been my Dr.
Mar 23, 2022
Professional staff — Janet W.
All employees are knowledgable and professional! They shown empathy to the patients!
Mar 22, 2022
Very friendly staff and loved Dr. Steffensmeier... — Janna J.
Very friendly staff and loved Dr. Steffensmeier! Very professional and allowed me to ask questions.
Mar 22, 2022
The staff is very cordial and efficient. The wh... — Martin A.
The staff is very cordial and efficient. The whole process went quickly. Dr. Raecker is very easy to work and puts you at ease.
Mar 21, 2022
Really enjoyed my visit this time — Diane G.
Really enjoyed my visit this time. Normally there’s a long wait and I can afford to stay. This time it was a whiz, got me right through. Everyone was a joy to work with!
Mar 19, 2022
Great Clinic — Virginia S.
I am always attended to courteously and quickly by staff. My Dr is great explaining everything and taking the time to answer questions. Great clinic!
Mar 19, 2022
Knowledgeable support staff. Very friendly atmo... — Linda P.
Knowledgeable support staff. Very friendly atmosphere.
Mar 18, 2022
Concerned and caring staff. — Barbara L.
All staff are very concerned about their patients' eye health, and work hard to achieve great results.
Mar 17, 2022
Excellent service — Roberta R.
Excellent service all the time. Everyone is courteous and professional.
Mar 16, 2022
I am fully satisfied with the treatments receiv... — Mark R.
I am fully satisfied with the treatments received at Des Moines Eye Surgeons.
Mar 12, 2022
My appointment was thorough and all the staff i... — Marjorie L.
My appointment was thorough and all the staff is very friendly.
Mar 12, 2022
I have no problems with Dr Hammer and his team ... — Diane B.
I have no problems with Dr Hammer and his team very professional and friendly. I will continue to see him
Mar 11, 2022
Very efficient on line registration process…ran... — Lawrence C.
Very efficient on line registration process…ran on time….nurse was cute and the Dr was very detailed….great combination.
Mar 5, 2022
Very professional staff. Never have to wait lon... — Mary W.
Very professional staff. Never have to wait long. I also receive a very thorough exam. Highly recommend the eye care at this office.
Mar 4, 2022
Dr Hammer is the best! — Jay B.
I've been seeing Dr Hammer for over 30 years. He is one of the best eye Dr's around. His mannerism with his patients, skills and knowledge produces high quality services. His staff demonstrates the same courteous and respectful interaction with patients. You won't be sorry scheduling services with this group!
Mar 4, 2022
Very professional, friendly, and trustworthy se... — Jeanne T.
Very professional, friendly, and trustworthy service.
Mar 3, 2022
The staff members were friendly and courteous. ... — Patrick S.
The staff members were friendly and courteous.
Mar 3, 2022
The staff is very nice and helpful. No complsin... — Kimberley M.
The staff is very nice and helpful. No complaints
Mar 2, 2022
I would greatly recommend Des Moines Eye Surgeo... — Beverly H.
I would greatly recommend Des Moines Eye Surgeons and Dr. Steffensmeir. Very pleased with their caring and pleasant surroundings.
Mar 2, 2022
I give Des Moines Eye Surgeons 5 stars. They t... — Sandra H.
I give Des Moines Eye Surgeons 5 stars. They take excellent care of their patients.
Feb 25, 2022
I was impressed with the Doctor and staff — Vonnie J.
I was impressed with the kindness from Shannon . She answered my questions very clearly. She was not in a hurry. Ellan also was a professional and she too answered my questions over the phone. e Doctor Steffensmeier is the best. I have sent my brother and fewa friend, they both really liked Dr. Steffensmier and will recommend him to their friends. Great Job and I thank you
Feb 24, 2022
Des Moines Eye Surgeons provides the best eye c... — Dennis K.
Des Moines Eye Surgeons provides the best eye care for me and my wife! We get prompt and caring service from the staff and doctors.
Feb 24, 2022
Pleasant experience with friendly professional ... — Charles B.
Pleasant experience with friendly professional staff.
Feb 24, 2022
Scratched cornea ruined everything — Janet S.
Everything was perfect until the next day and I had severe pain in my eye
Feb 19, 2022
Dr Steffensmeier and Ellen are awesome! Spent ... — Nancy E.
Dr Steffensmeier and Ellen are awesome! Spent a lot of time discussing my options.
Feb 18, 2022
Service is slow due to the COVID-19 problem but... — Edwin W.
Service is slow due to the COVID-19 problem but the staff is dedicated to the patients. I was pleased with my service from all and would recommend Des Moines Eye Surgeons
Feb 17, 2022
I am extremely pleased with the treatment at DS... — Sue L.
I am extremely pleased with the treatment at DSM Eye Surgeons. Patient, informative treatment and decisions.
Feb 17, 2022
Dr. Hammer and the staff are caring and thoroug... — Marilyn W.
Dr. Hammer and the staff are caring and thorough
Feb 16, 2022
On line said it didn't go after I filled out da... — Gary G.
On line said it didn't go after I filled out data needs looked into
Feb 16, 2022
— Richard R.
Forgive me for not remembering all their names but, they all did an excellent job. Dr. Hammer and his partners only hire the best.
Feb 16, 2022
— Kay H.
Very professional and always on time. Dr. Steffensmeier does a thorough work-up and all the staff were wonderful too.
Feb 12, 2022
I had my first visit to DSM Eye Surgeons recent... — Patricia G.
I had my first visit to DSM Eye Surgeons recently. The staff were friendly and helpful with moving around a new to me care facility. My appointment moved along in a timely manner.
Feb 11, 2022
Des Moines Surgeons is a very friendly helpful ... — Cynthia S.
Des Moines Surgeons is a very friendly helpful place to have your eyes examined. From the time you enter to the time you leave everyone is nice, helpful, friendly and knowledgeable.
Feb 10, 2022
Great office — Kathleen S.
This office is one of the friendliest I’ve been to, from the front desk to every person I encountered. I’ve gone to Dr Steffensmeier for 8 years and it’s always this way. Highly recommend for this reason as well as expertise.
Feb 9, 2022
Dr Hammer and the techs - comforting, efficient... — Bunny B.
Dr Hammer and the techs - comforting, efficient, caring, gentle and great at what they do! Dr. Blodi was also great to chat with and an excellent young doctor coming into DSM Eye Surgeons.
Feb 9, 2022
My first time visit! — Donna B.
My first time visit and I was very much impressed. Not long waits, which is always appreciated. The thing that was most impressive were the doctors, nurses and assistants. They listened patiently to my concerns and questions and took their time with their explanations. Since it was my first visit I went there feeling nervous and concerned of course. I was quickly put at ease. I could not have been happier with the treatment.
Feb 9, 2022
YEARLY EYE CHECK UP — Leland K.
I HAVE BEEN GOING TO THE EYE SURGEONS TO SEE DR. HAMMER ONCE A YEAR FOR SEVERAL YEARS AND IT HAS ALWAYS BEEN A PLEASANT APPOINTMENT.
Feb 8, 2022
Three reminders ahead of time were great. Early... — Lois O.
Three reminders ahead of time were great. Early Online check-in sped up that process. Short wait in the waiting room and excellent, expeditious service by all the experts. Dr. Hammer is personable, quick and thorough. No complaints here.
Feb 5, 2022
— Galen C.
Process of check in, wait time until exam, and flow through the process was very expedient. Professional in process of exam, and explanation of results.
Feb 4, 2022
I always see Doctor Ball. Diabetic, 2 eye surge... — William J.
I always see Doctor Ball. Diabetic, 2 eye surgeries, honest, straight to the point, no BS. Had a appointment yesterday and received a A+ on my report card.
Feb 1, 2022
The operation is very professional as well as t... — Melvin Z.
The operation is very professional as well as the staff.
Jan 28, 2022
I was worked in, so I did have a little wait, b... — Dorothea A.
I was worked in, so I did have a little wait, but the coa was very nice and I really liked Dr Blodi, I am goin back in the spring for my eye exam
Jan 28, 2022
Love going in to be seen! — Virginia R.
It is so wonderful to come in for check-ups and not feel like you are a number. Everyone greets you by name, asks you how you've been, they explain what they are doing as part of your visit and you don't have to wait very long in-between the parts of your exam (dilating your eyes, taking photos of your retina, etc).
Jan 26, 2022
Efficient and professional staff throughout, su... — Harold S.
Efficient and professional staff throughout, supporting a terrific group of doctors/surgeons.
Jan 26, 2022
We have been seeing Dr. Steffensmeier for sever... — Randy M.
We have been seeing Dr. Steffensmeier for several years now and always have found him to be professional, friendly, and honest with us. He has good and professional people to assist him. He has referred us on to other professionals as he feels needed without problems.
Jan 23, 2022
The doctors at Des Moines eye surgeon s are gre... — Ruth F.
The doctors at Des Moines eye surgeon s are great.. The staff is friendly and helpful. Dr. Ball is a wonderful doctor. Everyone is always there to give you support. I trust in the Des Moines I surgeons, Would definitely recommend them.
Jan 23, 2022
The Best — Laura S.
I have been going there for 14 years and have always been treated with utmost respect. You never have to guess to what is happening with your eyes because it is very simply explained to you and they make sure you understand. They have taken extra care in treating my husband who has Alzheimer (very gentle with him), I will never forget those special appointments. I would never go anywhere else. Dr. Hammer is the best of anyone I have ever gone to all of my years.
Jan 21, 2022
Efficient and organized and friendly staff. — Melissa C.
Efficient and organized and friendly staff.
Jan 20, 2022
Dr. Baumhover is the best! She is thorough, kno... — Jill F.
Dr. Baumhover is the best! She is thorough, knowledgeable and cares about her patients! Great bedside manner!
Jan 19, 2022
Always Trusted , Always Pleased over the years — Ronald D.
Always Trusted , Always Pleased over the years
Jan 18, 2022
Everyone is professional and so nice They mak... — Sharon W.
Everyone is professional and so nice They make you feel right at home.
Jan 18, 2022
Love everything about this place .... will reco... — Madaline H.
Love everything about this place .... will recommend!
Jan 14, 2022
Excellent service. I am very confident in the s... — Lowell R.
Excellent service. I am very confident in the services. Highly recommend.
Jan 13, 2022
After all the years I’ve been a patient, I cont... — Sally F.
After all the years I’ve been a patient, I continue to highly recommend the Des Moines Eye surgeons!
Jan 7, 2022
Many, Many Stars for Des Moines Surgeons....... — Rose L.
Been with Des Moines Surgeons for decades.....would NOT go anywhere else. Have seen Dr. Robert Strickler Brrown retire along with Dr Sarno and now,I have Dr. Blodi which I have met just recently. Loved him from the start.....Very smart, bright and very, very personable.
Jan 6, 2022
My husband and I have been patients of Dr. Stef... — Sherry M.
My husband and I have been patients of Dr. Steffensmeier for several years. We have every confidence in him and his staff.
Jan 6, 2022
As a new patient I didn’t know what to expect, ... — Patricia B.
As a new patient I didn’t know what to expect, & was very pleased & relaxed the whole time there. Everyone was so nice, & that made the experience even better. I made a good choice to go there & will continue seeing Dr. Hammer.
Jan 5, 2022
Very professional, very courteous and answered ... — Cheryl S.
Very professional, very courteous and answered all my questions.
Jan 5, 2022
I always have a long wait. Yesterday it was 1 h... — Lorna T.
I always have a long wait. Yesterday it was 1 he 45 minutes
Jan 4, 2022
Great service and attention to detail — Connie R.
I appreciate the thoroughness of the doctors the staff and in the Glasses and Contact lens divisions, I appreciate the way they found strange anomalies in my contact lenses and worked to find a solution for me. Sherrie was also very kind to me to reduce the inflammation in my eye due to my not getting the lens cleanser off the lens before putting it in my eye.
Dec 30, 2021
I didn't like that I couldn't get my glasses th... — Jennie S.
I didn't like that I couldn't get my glasses there. I had to make an extra trip. I also was left waiting almost half an hour in the 2nd waiting room before I was called for more screening.
Dec 29, 2021
Everyone was very efficient and friendly. — Gary W.
Everyone was very efficient and friendly.
Dec 28, 2021
Dr Hammer and his staff are always very profess... — Julie I.
Dr Hammer and his staff are always very professional, friendly and respectful of their patients. They take time to listen & show care and concern for their patients. I highly recommend Dr. Hammer.
Dec 28, 2021
Staff is friendly and professional which makes ... — John M.
Staff is friendly and professional which makes the appointment a pleasant experience.
Dec 24, 2021
I love the Eye Care Surgeons. They are very pro... — Linda P.
I love the Eye Care Surgeons. They are very professional and get the job done and get it right the first time!
Dec 24, 2021
So warm and welcoming at reception desk - all o... — Pamela M.
So warm and welcoming at reception desk - all of the gals that did my pre checkup were great and so professional and Dr Raecker was as great as always!!
Dec 22, 2021
Professional, courteous, and knowledgeable staf... — James C.
Professional, courteous, and knowledgeable staff
Dec 21, 2021
Great people backing up Dr. Hammer. Very profe... — Steven A.
Great people backing up Dr. Hammer. Very professional and easy to talk to. They answered my questions honestly.
Dec 21, 2021
wonder practice everyone was fast and efficient... — Janice M.
wonder practice everyone was fast and efficient
Dec 18, 2021
Great service with little waiting time. — Ronald R.
Great service with little waiting time.
Dec 17, 2021
Fast and Friendly Profesional People..... — Jacky Z.
Fast and Friendly Professional People.....
Dec 16, 2021
The appointment went very smooth and they move ... — Karla H.
The appointment went very smooth and they move you from person to person and then to the dr.
Dec 16, 2021
All personnel attentive, communicative, profess... — Sterling B.
All personnel attentive, communicative, professional - uncommon.
Dec 15, 2021
Everyone was very competent and couldn’t have b... — Jerald A.
Everyone was very competent and couldn’t have been nicer. Pleasant experience.
Dec 15, 2021
Very knowledgeable, and professional. I have be... — James F.
Very knowledgeable, and professional. I have been going to Des Moines Eye Surgeons for several decades and they have always done a great job.
Dec 11, 2021
I like everything about Des Moines Eye Surgeon... — Mary V.
I like everything about Des Moines Eye Surgeons
Dec 10, 2021
Dr Blondi was knowledgeable and very personable... — Ann M.
Dr Blondi was knowledgeable and very personable. I plan to ask for him in the future.
Dec 9, 2021
The staff are courteous and friendly. They ful... — Robin B.
The staff are courteous and friendly. They fully explain the exam to you and answer all questions that you have. They are very efficient and keep you moving through the various stages of the exam. They can care for all your eye needs. Great place!
Dec 9, 2021
I ALREADY HAVE REFERRED THEM TO A FRIEND, WHOM ... — Dean F.
I ALREADY HAVE REFERRED THEM TO A FRIEND, WHOM HAD A BAD EXPERIENCE. EVERYTHING WENT WELL.
Dec 9, 2021
the one thing i dont like about it is you wait ... — Patricia C.
the one thing i dont like about it is you wait too long--it took me 21/2 hr to get out
Dec 8, 2021
Great people! They were busy, but the wait time... — JoLynn H.
Great people! They were busy, but the wait time wasn’t long!
Dec 8, 2021
Been a patient of Dr Ball for 20 years and woul... — Steven S.
Been a patient of Dr Ball for 20 years and would not see anyone else
Dec 7, 2021
Everyone was very friendly and helpful and we w... — Jerry H.
Everyone was very friendly and helpful and we were 100% satisfied! Person that checked me in to surgery was funny and knowledgeable.
Dec 4, 2021
Amazing visit. All the staff was amazing espec... — Kathryn L.
Amazing visit. All the staff was amazing especially Dr Baumhover. She took time and explained things to us
Dec 4, 2021
All the staff and providers are professional fr... — Vicki H.
All the staff and providers are professional friendly and respectful. I've been a patient there for 13 years and I do not have a single complaint.
Dec 4, 2021
— Maggie Z.
Worst experience ever. Was given expired eye medication from the doctor’s office.
Dec 3, 2021
Very nice people always pleasant. Always waited... — Beverly V.
Very nice people always pleasant. Always waited on good time.
Dec 2, 2021
— Patricia L.
I always trust what the Des Moines Eye Surgeons tell me about my eyesight. I really like Dr Steffensmeier as my doctor. He is so nice and pleasant no matter how busy he must be.
Nov 30, 2021
Being a Dental specialist for nearly 40 years I... — Richard B.
Being a Dental specialist for nearly 40 years I know the care skills I hope to find at the medical practices where I am a patient. I travel hundreds of miles to have annual eye exams with Dr Hammer. From A through Z Dr Hammer and staff are thorough , accurate , kind and glad to address and questions I might have. Dr Hammer is superb.
Nov 30, 2021
Always a great experience. — Donald G.
Always a great experience they have a very friendly knowledgeable crew!
Nov 30, 2021
Very detailed exam and friendly also, what else... — Hal H.
Very detailed exam and friendly also, what else could you desire?
Nov 30, 2021
Everyone was very professional and xourt — Douglas B.
Everyone was very professional and courteous
Nov 30, 2021
Excellent doctors — Rebecca L.
This eye clinic has excellent doctors and great service.
Nov 25, 2021
Excellent surgeon and staff. Highly recommend ... — David M.
Excellent surgeon and staff. Highly recommend Des Moines Eye Surgeons.
Nov 25, 2021
I have gone to DMES for many years. It has bee... — Jeanne S.
I have gone to DMES for many years. It has been a very satisfying experience. I have had complete confidence.
Nov 24, 2021
Great staff and service. Very friendly and prof... — Scott H.
Great staff and service. Very friendly and professional. I always walk out of my appointment seeing the world better and definitely more clear.
Nov 23, 2021
Very nice staff and professional. Thorough ex... — James S.
Very nice staff and professional. Thorough exam. very pleased.
Nov 20, 2021
We have been very pleased and satisfied with ou... — Barbara S.
We have been very pleased and satisfied with our eye exams, the staff and Dr Hammer and will continue to use your services.
Nov 19, 2021
Laser treatment for the cataract on my left eye. — John B.
I was treated very well by all of the support staff and the doctor. Every part of the procedure went very well.
Nov 19, 2021
Very good eye care. — Bruce B.
I've gone to D.M. Eye Surgeons for years, and have always been happy with their care. Very happy actually. On my most recent visit I had one nurse who seemed to be unfamiliar with how to operate a couple of the testing machines. It was OK, she was pleasant enough, but she was struggling. Overall I'd still fully recommend them, and specifically Dr. Ball, to anyone.
Nov 18, 2021
I found everyone that I encountered at Des Moi... — Patricia H.
I found everyone that I encountered at Des Moines Eye Surgeons to be competent and caring. What more could a patient ask for!
Nov 17, 2021
— Betty W.
From check-in to check-out, an appointment at Des Moines Eye Surgeons is a friendly, capable well oiled machine. I appreciate having had multiple successful treatments.
Nov 13, 2021
Everyone that work with me were very profession... — Marilyn C.
Everyone that work with me were very professional, kind, made me feel comfortable and explained everything to me at the end of my visit.
Nov 13, 2021
I was very pleased and impressed by the profess... — Mary L.
I was very pleased and impressed by the professionalism of the staff from check-in to check-out. Everyone was friendly and answered questions knowledgeably. Each phase/exam and room change was was a smooth and stress free process. The entire process was harmonious and each staff member knew what they were doing and seemed to enjoy their job duties. Now days, good customer service and patient care can be a mixed bag. DSM Eye Surgeons has mastered quality service and is a good example for other health care providers to follow and imitate. Thank you!
Nov 12, 2021
Dr. Raecker's consistent attention to my person... — James M.
Dr. Raecker's consistent attention to my personal vision needs and problems is sincerely appreciated.
Nov 7, 2021
Dr. Steffensmeier — Jerry P.
Dr. Steffensmeier is a great Dr. Very thorough and friendly. He performed Cornea transplants & te Moved cataracts in both of my eyes and I haven’t had a problem since. His staff is also friendly, professional, and provide great Excellent support services
Nov 6, 2021
— William M.
I have been a patient of Des Moines Eye Surgeons since my cataract surgery several years ago. The doctors and staff are totally professional with full attention to patient care and safety.
Nov 4, 2021
I have been coming to DM Eye Surgeons for 20 ye... — Cynthia H.
I have been coming to DM Eye Surgeons for 20 years & have always had a good experience. My mom & dad were also patients.
Nov 3, 2021
Dr. Hammer and his assistants at Des Moines Eye... — David D.
Dr. Hammer and his assistants at Des Moines Eye Surgeons provided me with excellent care and did their very best to help me with my eye problem.
Nov 2, 2021
I trust this staff completely... — Debby M.
I have been relying on on Dr. Ball and occasionally a colleague to help me retain my remaining eyesight. I couldn't be in better care. I am partially sighted and it is thanks to the care I receive that I have the sight I could have lost. I have lost total sight before and the expert care made it a temporary condition.
Nov 1, 2021
A Caring Institution! — Janice N.
All of the staff are very caring and efficient to work with Our doctor and his staff show great concern for their patients..
Oct 29, 2021
Dr. Hammer and Des Moines Eye Surgeons. — David C.
I have always had very professional and courteous treatment by the physicians and staff of Des Moines Eye Surgeons. I highly recommend them for both routine eye care and cataract surgery which i recently underwent. Great result and no complications.
Oct 29, 2021
Everyone was super friendly and efficient! No l... — Rachel L.
Everyone was super friendly and efficient! No long waits and check in/checkout was super smooth thanks to the prompts I got to check in from home. Thank you!
Oct 29, 2021
I’m a long time patient — Kristi T.
Fairly quick and easy process. The staff was friendly and professional.
Oct 29, 2021
Dr. Hammer has been my doctor for a long time a... — Ruth C.
Dr. Hammer has been my doctor for a long time and had always given me his full attention and answered all questions. Would recommend to anyone who is looking for ophthalmologist.
Oct 29, 2021
Excellent care and service. My husband and I ha... — Tiffany L.
Excellent care and service. My husband and I have been patients of Des Moines Eye Surgeons for a few years and never think of going anywhere else. Very friendly and caring folks.
Oct 27, 2021
The staff was friendly, answered my questions a... — Lawrence H.
The staff was friendly, answered my questions and fulfilled their roles in a timely way.
Oct 27, 2021
Being going to Dr Hammer for many years and alw... — Kathleen O.
Being going to Dr Hammer for many years and always very pleased
Oct 27, 2021
Doctor's who care. — Brian T.
Dr, Hammer is a great doctor and explains issues clearly and concisely. Likewise, if you don't understand, he takes the time to explain until you do. Dr. Hammer embodies what medicine is about and how you treat a patients. I will go to no other doctor.
Oct 27, 2021
Patient Care and Attention — James S.
Patient care and attention to detail and patient concerns is second to none.
Oct 26, 2021
— Douglas C.
Professional, Knowledgeable, Efficient and Outgoing Doctors and Staff A few years back my wife convinced me to have my annual eye checkup with Dr.Ball. He discovered that I had detached retinas in both eyes even though I had no symptoms. Within the hour at another office I was being examined by a Retina Specialist. I had multiple detachments in both eyes. I had successful surgeries. I will forever be grateful to Dr.Ball for finding the detachments
Oct 26, 2021
This is the best location ever. — Christine Q.
After having worked with another group we turned to this one when we were refused the treatment promised for my husband.
Oct 26, 2021
Have been with this practice for years! Love Dr... — Mary H.
Have been with this practice for years! Love Dr Ball
Oct 24, 2021
All staff were very nice. I saw Dr. Blodi for t... — Betsy D.
All staff were very nice. I saw Dr. Blodi for the first time and I really like him and how he explains your treatment options.
Oct 23, 2021
It was a smooth operation from the time I enter... — Dorothy G.
It was a smooth operation from the time I entered, until I left. I had very little wait time, and everyone was so friendly and knowledgeable.
Oct 22, 2021
— Dolores B.
I have been satisfied with the care I received at DM Eye Surgeons. The wait time seemed short and all employees very helpful.
Oct 20, 2021
the most reliable and pro fessional care given ... — Vallorie H.
the most reliable and pro fessional care given here
Oct 20, 2021
I like how friendly everyone is. It makes it e... — Barbara M.
I like how friendly everyone is. It makes it easy to talk to them. It makes you want to cooperate with whatever is needed.
Oct 20, 2021
I feel very confident that I am getting the be... — Ann W.
I feel very confident that I am getting the best eye care with Dr. Hammer.
Oct 19, 2021
Already recommended you to my wife, since her o... — Dennis H.
Already recommended you to my wife, since her optometrist is retiring.
Oct 16, 2021
I had a great experience. The staff is excellen... — Tammi C.
I had a great experience. The staff is excellent and very friendly. I would recommend to friends and family
Oct 15, 2021
A thorough eye exam. — Richard B.
It was easy to make an appointment. Upon arrival, staff were prompt and courteous. The waiting room is comfortable. I was called back for exam in a timely manner. The tech introduced herself and explained the nature of the initial exam. After a short wait, another tech took me to another exam room and did the eye tests. Again, after another short wait, I was escorted to the exam room where I was seen by Dr. Blodi. He was cordial and performed further eye examination, explaining what he was doing. Afterward, he summarized what had been found. I was sent to one final exam room for a test/recording due to potential glaucoma. At check out, staff explained the charges and provided a copy of the script for glasses. I was done and on my way home in an hour.
Oct 15, 2021
I have been happy with the service provided by ... — Gregory S.
I have been happy with the service provided by Des Moines Eye Surgeons. The staff is always friendly and very competent.
Oct 15, 2021
Very thorough, everything is written down as it... — Valerie V.
Very thorough, everything is written down as it can be a bit overwhelming and difficult to understand especially when you are having problems seeing.
Oct 14, 2021
Very professional, informative, thorough exams ... — Eleanor S.
Very professional, informative, thorough exams and treatment! Thank you!
Oct 13, 2021
Eye Appointment — Mary O.
From the telephone call regarding my problem to seeing the Dr. everyone I encounter are efficient and pleasant.
Oct 12, 2021
Recommended!! — Brenda V.
Always have a good experience. Knowledgeable, caring & professional staff. I’ll miss Dr. Sarno, but my 1st visit with Dr. Blodi was great!
Oct 12, 2021
Dr. Hammer was very attentive in listening to m... — Dorothy S.
Dr. Hammer was very attentive in listening to my concerns. Wait time was minimal.
Oct 10, 2021
I've already recommended several people to DM E... — Patrice I.
I've already recommended several people to DM Eye Surgeons and they are also happy with your service and expertise.
Oct 9, 2021
Every one was very friendly and answered all my... — Jacqueline F.
Every one was very friendly and answered all my questions
Oct 8, 2021
The attention to detail by nurses and Dr. Ball ... — Joseph M.
The attention to detail by nurses and Dr. Ball is appreciated so much. Thank you!
Oct 8, 2021
— Thomas C.
I was disappointed that I didn't learn anything from my appt. I am not sure I received a full eye exam. The Dr. did look at my eyes and asked questions and had me look at some things on the wall and follow his finger. I guess I am just disappointed that I don't know anymore than when I went in.
Oct 8, 2021
Fastest Appointment — Kimberly C.
I think this is the fastest appointment I have ever had here. The team was in sync! I have never had an unkind team member here. Everyone is very pleasant and knowledgeable.
Oct 8, 2021
Harold D. Adams, retired administrater... — Harold A.
My experiences with Des Moines Eye Surgeons have been excellent . They have been very professional and served my visionary needs. I would highly recommend them to anyone.
Oct 7, 2021
I was very pleased with the explanations of t... — Karen C.
I was very pleased with the explanations of the testing. Staff was very informative. I left the appointment feeling very prepared for the upcoming surgery.
Oct 6, 2021
The professionalism and friendliness of the sta... — Nancy D.
The professionalism and friendliness of the staff is top notch!
Oct 5, 2021
Staff are courteous, professional and on schedu... — Marilyn C.
Staff are courteous, professional and on schedule.
Oct 5, 2021
The ladies that worked with me were very kind, ... — Deborah S.
The ladies that worked with me were very kind, pleasant and very patient.
Oct 5, 2021
Trust Des Moines Eye Surgeons — Kevin C.
I have trusted the Des Moines Eye Surgeons staff with my eye care for over thirty years, and I have never once been disappointed. Their caring staff and expertise are why I have never felt the need to change providers despite living 35 miles away from Des Moines. They take the time and the effort to do things right.
Oct 5, 2021
As everyone that saw me were very courteous and... — Dorothy B.
As everyone that saw me were very courteous and explained everything that was being checked on my eyes.
Oct 5, 2021
Great customer service . All listen to my conce... — Dorothy K.
Great customer service . All listen to my concerns and answered them professionally
Oct 3, 2021
— Charles W.
I have been a patient at Des Moines Eye Surgeons for many years, most of this time as a patient of Dr. Bradley Hammer. He performed cataract surgery on me twice over a period of several years. I see him for regular checkups. He is at the top of my list of esteemed specialists. I trust he will remain at Des Moines Eye Surgeons as long as I am living. Four of my doctors have either retired or died recently (Lockard, Braun. Potts and Tunnell).
Oct 2, 2021
I am 63 and I have gone to your office since I ... — Vicki D.
I am 63 and I have gone to your office since I was 17 years old for my eye care. first saw Dr.Brown until he retired Have grown up with him and his replacement Dr. Stephenmeier.
Sep 30, 2021
Complete confidence in Dm Eye Surgeons with all... — Jimmy S.
Complete confidence in Dm Eye Surgeons with all care pertaining to my eyes.
Sep 30, 2021
Best eye care out there and fine tuned system f... — Deborah P.
Best eye care out there and fine tuned system for appts & surgery.
Sep 30, 2021
Everyone that I interacted with was cordial and... — Robert T.
Everyone that I interacted with was cordial and professional.
Sep 29, 2021
Everyone was pleasant and professional and prov... — Carolyn N.
Everyone was pleasant and professional and provided excellent care
Sep 28, 2021
Everyone treated me like a queen...thank you ve... — Peggy M.
Everyone treated me like a queen...thank you very much!
Sep 28, 2021
professional, friendly staff and doctor. Well ... — Dennis S.
professional, friendly staff and doctor. Well informed Doctor Ball. Has helped my family when others couldn't. I have complete trust and confidence in Dr. Ball and all his staff.
Sep 28, 2021
Dr. Steffensmeier Recommendation — Janice C.
Dr. Steffensmeier listens very carefully to any visual problems and is very effective in giving me the best vision possible.
Sep 28, 2021
You got me in early as I lost my glasses. Alwa... — Peggy G.
You got me in early as I lost my glasses. Always feel like I get good care. Thank you.
Sep 28, 2021
Very efficient and caring group of doctors and ... — Patricia N.
Very efficient and caring group of doctors and assistants.
Sep 28, 2021
My appointment was at 1:30 and I didn't check o... — Angela W.
My appointment was at 1:30 and I didn't check out until 3:30. I understand unavoidable situations arise but there should be some kind of communication to the patients that there may be a wait.
Sep 27, 2021
Everyone was very courteous and professional. ... — Sharon T.
Everyone was very courteous and professional. Also, procedures well organized and performed.
Sep 25, 2021
— Mary M.
I was very pleased with the Examination and the over all treatment I received.
Sep 23, 2021
Staff and doctors are super friendly. My appoi... — Chris H.
Staff and doctors are super friendly. My appointment was right on time. Staff organized to provide prompt appointments. Thank you!!
Sep 23, 2021
DM Eye surgeons is efficiently run….safe plac3t... — Roslynne L.
DM Eye surgeons is efficiently run….safe plac3to be and I feel like I get the best care from each person I see.
Sep 23, 2021
Great experience! Highly recommend. Staff mov... — Jeanne L.
Great experience! Highly recommend. Staff moved me efficiently through every step of my appointment.
Sep 22, 2021
I have used them for over 25 years and have exc... — Loren S.
I have used them for over 25 years and have excellent care.
Sep 22, 2021
Both John and Dr Steffensmeier were awesome and... — Jan B.
Both John and Dr Steffensmeier were awesome and communicated clearly.
Sep 22, 2021
Knowledgable, efficient, friendly, compassionate! — Mary L.
I have been a patient at Des Moines Eye Surgeons for at least 30 years. Lots has changed in their practice over this period of time as technology has made the diagnosis of vision issues more efficient and effective. But one thing has never changed - in addition to being efficient and knowledgable, the staff is compassionate and friendly!
Sep 21, 2021
Very nice staff and Dr Hammer is great! — Margaret C.
Very nice staff and Dr Hammer is great!
Sep 19, 2021
Dr goes to quick even though i know other patie... — Chad M.
Dr goes to quick even though i know other patients are waiting.
Sep 18, 2021
Very efficient and courteous. Plenty of informa... — Terry H.
Very efficient and courteous. Plenty of information about what was being done and time to ask questions.
Sep 18, 2021
Very, very efficiently run medical facility. E... — Ronald M.
Very, very efficiently run medical facility. Everyone seems to be so organized and COMPETENT. I have full confidence in Dr. Hammer and his support staff.
Sep 17, 2021
Everyone is so kind. Dr. Ball has taken excelle... — Janet P.
Everyone is so kind. Dr. Ball has taken excellent care of me ever since he diagnosed me with glaucoma several years ago. I trust him completely.
Sep 17, 2021
QUALITY EYE CARE — Bonita S.
This office and staff provides outstanding eye service from the time you are greeted/checked in until you leave! The staff is EXTREMELY CARING , COMPETENT AND PROFESSIONAL in each of their positions!
Sep 15, 2021
Very efficient and very cordial treatment from ... — Jerald H.
Very efficient and very cordial treatment from everyone there from the time I arrived until I left.
Sep 15, 2021
Fantastic Care for your Eyes! — Esther R.
Des Moines Eye Surgeons are efficient and thorough in their care. I am very pleased with the attention and service they have provided me over the years. I first visited having a severe case of "pink eye" and Dr. Hammer was very caring and concerned. I appreciate the reminders are sent early, so that keeping an appointment is easy.
Sep 15, 2021
Des Moines Eye Surgeons is very thorough. I fel... — Sherri B.
Des Moines Eye Surgeons is very thorough. I felt like I was in the best possible hands for my eye exam.
Sep 12, 2021
I have been cared for by Drs. Sarno, Hammer & ... — Della S.
I have been cared for by Drs. Sarno, Hammer & Steffenmiers and found them all to be gentle and caring. Keep up the good work.
Sep 11, 2021
Dr. Hammer — Nancy H.
Dr. Hammer is great. He is very professional yet left me laughing.
Sep 11, 2021
Dr. Ball is always easy to understand and shows... — Caroline L.
Dr. Ball is always easy to understand and shows caring for his patients.
Sep 9, 2021
Very friendly and helpful staff. It’s great to ... — Anthony V.
Very friendly and helpful staff. It’s great to be treated kindly and Miki has a great sense of humor.
Sep 8, 2021
Positive experience — Julia D.
Everyone was thorough in their specific duty. Very friendly and personable.
Sep 8, 2021
Very efficient office and great people — Michael S.
I really appreciate how the office is set up to get patients processed efficiently. Everyone is also very friendly and professional.
Sep 5, 2021
Great professional patient eye exam wasn’t ru... — Michael H.
Great professional patient eye exam wasn’t rushed like jimmy johns freaky fast
Sep 4, 2021
I have been a patient for years. Everyone is v... — JoAnn S.
I have been a patient for years. Everyone is very professional and courteous and explains everything very well.
Sep 3, 2021
Everyone was prompt, thorough and courteous. T... — Susan W.
Everyone was prompt, thorough and courteous. The doctor provided thorough information and answered all questions.
Sep 3, 2021
Very Organized office and thorough exam — Dale J.
Very Organized office and thorough exam
Sep 2, 2021
Dr Hammer face mask hung loosely around his chi... — Denise B.
Dr Hammer face mask hung loosely around his chin. It did not cover his nose or mouth. He was close to my face and was sniffling. He washed his hands before beginning but only for a few seconds. I felt very much at risk.
Sep 2, 2021
The wait for the appointment is within 10 minut... — Norman G.
The wait for the appointment is within 10 minutes. All the techs are friendly, helpful and knowledgeable. They listen and pass on the information to the doctor. The doctor himself, Dr. Hammer, was knowledgeable, friendly, no nonsense(which is what I like, equates with being professional. I trusted him as this was my first exam with him and Dr. Sarno recommend Dr. Hammer because I wanted a very experienced doctor.
Sep 1, 2021
great care — Gerald O.
Very professional, courtious, answer any questions you might have any make you feel comfortable.
Aug 31, 2021
I have total confidence in Dr. Hammer and his s... — Jean K.
I have total confidence in Dr. Hammer and his staff.
Aug 31, 2021
Great service — Sheila T.
I was very impressed with how streamline everything was for my appointment this time. It went so smooth and I was in and out quickly. Everyone was very nice.
Aug 30, 2021
Staff was professional and courteous and on tim... — Regina L.
Staff was professional and courteous and on time!
Aug 29, 2021
— Pamela D.
Exams have always been thorough. Any questions I might have are always answered to my understanding.
Aug 28, 2021
I was called for my appointment at least 30 mi... — Shari P.
I was called for my appointment at least 30 minutes late…waited another 20 minutes before seeing an associate…again waited for dr. To see me…after finished with dr. Waited over 30 minutes to see contact person only to be told they are extremely back up & could I call or come back later…appeared to be extremely overbooked and not taking care of clients in a timely manner. The waiting room was packed!!!
Aug 27, 2021
I have been a patient of Dr Sarno before his re... — Richard A.
I have been a patient of Dr Sarno before his retirement and have the same confidence in Dr Brodie.
Aug 26, 2021
I have glaucoma and need several tests done to ... — Janice T.
I have glaucoma and need several tests done to monitor its’ progress. Even with this, my appointments goes smoothly. The staff are efficient and friendly. I see Dr. Raecker and am very pleased with his care. He also performed cataract surgery on both eyes and that went very well.
Aug 25, 2021
The staff was very helpful in every person that... — Janet S.
The staff was very helpful in every person that I encountered. I felt very comfortable because they all wore their masks.
Aug 25, 2021
Dr Hammer friendly and professional — Laurie B.
I have been going to Dr Hammer for quite a while he is both friendly and professional The staff are also terrific there they all know what they're doing and they are very kind in everything they do. I had cataract surgery a few years back and everything is really good I would highly recommend Des Moines eye surgeons.
Aug 23, 2021
Very professional and competent staff from the ... — Thomas S.
Very professional and competent staff from the front desk to the MDs.
Aug 22, 2021
The tests & procedures went smoothly. The staff... — Joseph B.
The tests & procedures went smoothly. The staff was courteous. The doctor was thorough and explained my options.
Aug 22, 2021
My questions about my driver's license was not ... — Norris K.
My questions about my driver's license was not answered.
Aug 20, 2021
Not only professional but personable! The peop... — Sheryl F.
Not only professional but personable! The people at DMES make a person feel appreciated and respected, no problem or question is unimportant to them. Just what I feel is important when my eyes are the center of attention!
Aug 17, 2021
Review on office visit — Roger B.
All around good experience. Impressed with all staff and,professional service in and out with minimal wait. I have great confidence in Dr.Hammer Would recommend highly
Aug 17, 2021
Professional, effective and efficient -- person... — Terry S.
Professional, effective and efficient -- personable and friendly staff - very helpful. Dr. Hammer is the best!!!
Aug 16, 2021
I have not had a bad experience at Iowa eye sur... — Gary B.
I have not had a bad experience at Iowa eye surgeons. The staff receptionists upon entering the facility..the eye physician assistants..and my eye specialist are expert. I have had a lot of eye difficulty and have been confident in care..expertise..and surgeies performed. The concern and knowledge demonstrated surpass anywhere I've been before.
Aug 14, 2021
Dr. Hammer was very rude to an elderly patient.... — Hong T.
Dr. Hammer was very rude to an elderly patient. Not happy with his attitude at all. Will never go back to his office. The rest of the staff were very nice and helpful.
Aug 13, 2021
The BEST!!!!! — Judy M.
I really do like Des Moines Eye Surgeons and Dr.Ball he always makes me feel comfortable and at ease and takes time to share and answer any questions I may have. Thank you Dr. Ball you ROCK!! 😉💞
Aug 12, 2021
Des Moines Eye Surgeons “Two Thumbs Up” — Charles J.
Wait time was minimal. Staff was very pleasant and willing to listen to my concerns. Doctors and his staff were very thorough in explaining my upcoming procedure.
Aug 12, 2021
Very thorough with there exams. Very caring. — Muriel J.
Very thorough with there exams. Very caring.
Aug 11, 2021
Safe, efficient and friendly from beginning to ... — Jeffrey C.
Safe, efficient and friendly from beginning to end.
Aug 11, 2021
Friendly and professional staff. Was able to g... — Debbie R.
Friendly and professional staff. Was able to get an appointment easily without a long wait time.
Aug 10, 2021
Everyone from check in to Dr Ball and all the t... — Elizabeth U.
Everyone from check in to Dr Ball and all the techs were very kind and informative.
Aug 8, 2021
Very Satisfied withe service of the provider. — Kalpana D.
Very Satisfied withe service of the provider.
Aug 8, 2021
This clinic is very courteous and professional,... — Jan E.
This clinic is very courteous and professional, and and I feel they really care about the eye care of their patients. They are willing to address any questions you may have and listen attentively to what a person has to say. I highly recommend them as MY aye care professionals.
Aug 7, 2021
Kind. Respectful. Ample time for exam and teach... — Donald F.
Kind. Respectful. Ample time for exam and teaching. Pleasant office surroundings. Dr.Raecker outstanding
Aug 7, 2021
Efficient, friendly Doctor & staff. Concern & ... — Trudy H.
Efficient, friendly Doctor & staff. Concern & answers to all questions. I am a long time client.
Aug 7, 2021
I not one who makes recommendations — Helen G.
I am not the type of a person that makes recommendations about medical care.
Aug 6, 2021
Best Eye Doctors in Des Moines — Jacklyn M.
I was with the same eye doctor for 22 years at Des Moines Eye Surgeons, but he has recently retired. I just met with my new doctor and I really like him. I feel very comfortable visiting this eye clinic. They are so friendly and very efficient.
Aug 5, 2021
I Wouldn't Go Anywhere Else — Carolyn D.
The staff at DSM Eye Surgeons is friendly, thorough and competent. During each step of the process, the staff exained what they were doing and why they were doing it. Dr. Ball is amazing! He has operated on one of my cataracts and will do the other one soon. It's amazing how much better I can see! Dr. Ball has an excellent bed side manner; he is kind and cares about my vision. I wouldn't go anywhere else.
Aug 5, 2021
Indespensible! — Leo H.
I have had Doctor Hammer and his side kick Deb and all of the other staff take care of my vision needs for a long time. Very efficient and professional at al times!!!
Aug 5, 2021
Eye exam review — Michael S.
Friendly staff, little wait times and I feel I get great service from my visits.
Aug 5, 2021
Very professional folks working in your office.... — Richard P.
Very professional folks working in your office.
Aug 5, 2021
— Doree W.
You are instantly put at ease when you walk through the doors. The doctors and staff are very professional, friendly, and helpful. You always feel comfortable in asking questions.
Aug 4, 2021
All were courteous, respectful and patient! — Ruth H.
All the support staff was courteous, respectfull and patient! Dr. Baumhover, O.D. is always efficient and doesn't leave anything to chance.
Aug 4, 2021
always thorough. the last time in I was there ... — Thomas M.
always thorough. the last time in I was there for almost 2 hours for a yearly check up.
Jul 29, 2021
Doctor was very considerate. I was able to ask ... — Shirley H.
Doctor was very considerate. I was able to ask questions and he took time and answered them. He was not in a hurry to end our conversation.
Jul 28, 2021
— Carol J.
I feel my provider is thorough and takes the time to explain, identifies my concern and makes me feel comfortable with my diagnosis .
Jul 27, 2021
Timeliness of appointments and great personnel.... — Dean H.
Timeliness of appointments and great personnel.
Jul 27, 2021
Unprofessional.. — Michael D.
My appointment lasted 2 3/4 hours. The first visual field test was not performed correctly and I informed the tech that is was not being done correctly. My health records had not been reviewed prior to my appointment nor had they been uploaded to the clinics portal. Consequently none of my history was available. . Plus I was billed for a refraction that was completely unnecessary as I have multi focal lenses from cataract surgery which I stated at the time. Did not realize I was meeting with an optometrist at the time as no introduction was made. It did not feel very professional at all
Jul 27, 2021
I have been a patient of Dr. Ball for many year... — Alice B.
I have been a patient of Dr. Ball for many years. He has cared for me through inherited eye disease, cataracts, and issues with aging eyes--all with skill, great compassion and kindness--and directed me on to Dr. Raecker for cornea transplant surgery "when it was time." I am grateful for his help!
Jul 27, 2021
Absolutely GREAT PLACE -- Doctor Hammer has tak... — Gary M.
Absolutely GREAT PLACE -- Doctor Hammer has taken care of my eyes for many years --Total trust!!
Jul 23, 2021
— Gwendolyn M.
Dr Hammer is the best. My husband has gone to him for years and I have for several years as well. Totally trust my eyes to his care!
Jul 23, 2021
Love the staff so nice and helpful!! Love Dr Re... — Jemma J.
Love the staff so nice and helpful!! Love Dr Reacker he is so knowledgeable and professional! Couldn’t be in better hands!!
Jul 22, 2021
I have been coming there to Doctor Sarno ever ... — Angela P.
I have been coming there to Doctor Sarno ever since Doctor Brown left. Now he is retiring. He has been my favorite doctor and I hate seeing him leave but I understand he should be with his family now. He will be missed. But I will still be coming there probably until he retires. Also Kerrie has been such a bright light for me when I would come for my Check ups.
Jul 22, 2021
Friendly staff very polite and knowledgeable. — Keith B.
Friendly staff very polite and knowledgeable.
Jul 22, 2021
Dr Hammer is the absolute best! I've never been... — Marie C.
Dr Hammer is the absolute best! I've never been happier with an eye doctor/surgeon.
Jul 22, 2021
We always receive the best care there and Dr St... — Penny S.
We always receive the best care there and Dr Steffensmeier is very knowledgeable. He is so patient and answers all our questions and concerns. I would recommend anyone to go there.
Jul 22, 2021
Your staff is caring and the doctors are spot o... — V J.
Your staff is caring and the doctors are spot on with their diagnosis and treatment.
Jul 21, 2021
Masks and sanitization practices — Tonya O.
A couple of patients were wearing their maskes underneath their nose. One entered that way and still was wearing his mask below his nose even after being called back twice. No one asked him to pull his mask above his nose while at the office. I realize that there are signs up regarding the proper way to wear a mask, however, this is not being enforced. This is unnerving due to the rise in cases recently. Also, I did not see equipment being wiped down or hand sanitizing between patients. The lack of both of these practices is worrisome especially with the rising number of cases of COVID-19 recently.
Jul 21, 2021
All staff: Professional, knowledgable and frien... — Vaughn M.
All staff: Professional, knowledgable and friendly
Jul 21, 2021
Efficient from time I checked in til I checked ... — Carol D.
Efficient from time I checked in til I checked out. Cody did my vision test and what a courteous pleasant young man. Of course, Dr Hammer and Deb are great.
Jul 20, 2021
I love coming here, even when they're busy. The... — Jennifer C.
I love coming here, even when they're busy. They make you feel like a priority
Jul 20, 2021
— Marleen D.
Everyone is courteous, friendly and helpful. The one thing I have somewhat of a problem with is the wait time. It can be long at times.
Jul 20, 2021
Best eye care in Iowa! — David L.
Doctor Hammer is one of my favorite people on the planet, and I have trusted him with my vision for more years than I can remember. His outgoing demeanor and professionalism make him one of the best physicians I have ever met.
Jul 20, 2021
I really like Dr. Ball he always explains every... — Therese B.
I really like Dr. Ball he always explains everything. The staff is very friendly and helpful.
Jul 17, 2021
Everyone was so helpful! Kudos to Amber!!!! — Christopher U.
Everyone was so helpful! Myself and my grandmother were new patients this week. The staff were very helpful at keeping us together throughout the visit. She is a bit hard of hearing so it’s best when I can accompany her. Amber was absolutely awesome in accommodating that throughout the process. Thanks for a great experience.
Jul 17, 2021
All Personal were very professional and friendl... — Harold L.
All Personal were very professional and friendly.
Jul 16, 2021
My husband went here for many years and couldn’... — Cindy W.
My husband went here for many years and couldn’t say nicer things about Des Moines Eye Surgeons he was blessed with all there wonderful help to have kept his eye sight til the day he passed and now i am needing eye specialist and wouldn’t go anywhere else Everything went so well ,so smooth i felt very comfortable for my first visit
Jul 14, 2021
Top notch people. Great service provider. — Joseph B.
Top notch people. Great service provider.
Jul 13, 2021
— Mary O.
I'm just sad that instead of 2 visits per year, we have changed to 1 per year. Dr. Hammer, Deb and the rest of the staff are the greatest. Super professional. Mary O'Brien
Jul 9, 2021
Dr. Hammer is very professional. Normally, I s... — John S.
Dr. Hammer is very professional. Normally, I see two or three other staff members prior to Dr. Hammer, and they are very thorough and caring. When I have my vision checked, I want to work with people who truly care whether I see well or not. Des Moines Eye Surgeons meets my requirements.
Jul 8, 2021
— Virginia V.
I appreciate the friendliness and professionalism of the staff. Dr. Sarno and his staff have always shown respect and have always explained all options and answered all my questions.
Jul 6, 2021
Best Doctors by far. — Robert R.
I have been using Des Moines Eye Surgeons si ce 1982. I will never change. They are the best period. I trust my eye care to them.
Jul 2, 2021
friendly and professional.... — Stephani F.
All of the staff are friendly and professional.
Jul 1, 2021
Very efficient. Hardly any waiting time! — O B.
Very efficient. Hardly any waiting time!
Jul 1, 2021
Everyone is so courteous and helpful — Paul S.
Everyone is so courteous and helpful and make the process easy.
Jun 30, 2021
The staff at the clinic are very friendly and e... — John H.
The staff at the clinic are very friendly and efficient. I was in and out from my appointment in just a half an hour.
Jun 30, 2021
Always a quick response when I need to be seen ... — Stephen R.
Always a quick response when I need to be seen and excellent care from everyone while I'm there!
Jun 29, 2021
Sorry to lose Dr. Sarno but wish him well on hi... — Gerald B.
Sorry to lose Dr. Sarno but wish him well on his rdetirement!
Jun 29, 2021
Dr. Hammer and Staff. — James H.
Dr. Hammer and staff are excellent. Professional and address all concerns.
Jun 29, 2021
great, lightweight cast. no extra tests/xrays, ... — Jo S.
great, lightweight cast. no extra tests/xrays, yeah
Jun 28, 2021
... — Pearl H.
Everything is run a good time basis. Hardly any waiting from the time you walk in the door until you leave.
Jun 26, 2021
Dm Eye Surgeons great staff — Elizabeth R.
Dr Raecker was great for cataract surgery, Dm Eye Surgeons staff, very pleasant and efficient! Especially appreciate surgery nurse Dawn, so compassionate!
Jun 25, 2021
Always a good experience at Des Moines Eye Surg... — Teresa C.
Always a good experience at Des Moines Eye Surgeons.
Jun 25, 2021
Dr. Raecker and his staff were very caring, but... — Donna W.
Dr. Raecker and his staff were very caring, but professional.
Jun 23, 2021
A title, really? — Susan O.
I gave a 10 rating because Dr. Stephen Smyer is really good. I did not like the check in process. It is too complicated to have to get a Password etc. just to check in. Also, somewhere along the line it would be nice to send a picture to show progress Or non-progress of my healing. I really didn’t know if the extra swelling and mattered eyes in the morning was OK.
Jun 20, 2021
Friendly and knowledgeable. Very concerned abou... — Gary M.
Friendly and knowledgeable. Very concerned about how I'm doing.
Jun 19, 2021
Very good providers always able to get an appoi... — Jacqueline R.
Very good providers always able to get an appointment when necessary. Dr Steffensmeier is an excellent provider. Always listens and is very professional.
Jun 19, 2021
Pleasant Experience — Charles M.
All the technicians I've dealt with have always been efficient, professional and friendly. Dr Ball is always willing to discuss my treatment options and answer my questions in language I can understand. All in all, a most pleasant experience!
Jun 19, 2021
I very much appreciate the friendly, profession... — Dawn R.
I very much appreciate the friendly, professional staff at DM eye care. Thank you very much for all you do. Schedule was on time.
Jun 16, 2021
I think the world of my eye Dr. My eye sight is... — Anthony M.
I think the world of my eye Dr. My eye sight is priceless to me and he has been wonderful!
Jun 16, 2021
Bev Stogdill — Beverly S.
I was disappointed with my eye exam on June 9. I don't think it was very thorough and I paid the usual for the exam.
Jun 15, 2021
I have been going to Des Moines Eye Surgeon for... — Connie R.
I have been going to Des Moines Eye Surgeon for several years and am always pleased with the care provided and how courteous everyone is. Dr Ball has been great and very patient answering my questions. Overall Very pleased.
Jun 15, 2021
It's great to have Doctors that listen to you a... — Belva P.
It's great to have Doctors that listen to you and care about what you tell them. And they always do at Des Moines Eye Surgeons. We feel well cared for from them.
Jun 14, 2021
Friendly Staff — Jessie S.
Everyone that works there has always been so friendly and helpful whenever I ask them a question.
Jun 13, 2021
All staff and assistants and the doctor were aw... — Pamela B.
All staff and assistants and the doctor were awesome and were so caring and took all time needed with me!
Jun 12, 2021
I appreciate the care and compassion my family ... — Donald S.
I appreciate the care and compassion my family receives from Dr Hammer. Strongly recommend them for your eye care.
Jun 12, 2021
always feel "at home" when I come for an appoin... — Ann D.
always feel "at home" when I come for an appointment. Everyone, not just Dr Ball makes me feel like I am the only person they are working with.....never feel rushed at all.
Jun 12, 2021
Very efficient, professional and friendly. The ... — Rick F.
Very efficient, professional and friendly. The whole team respects the patient's time and keeps the process moving.
Jun 11, 2021
Very professional and attentive to patients wou... — Carolyn M.
Very professional and attentive to patients would highky recommend
Jun 10, 2021
... — George R.
I have been a patient of Dr. Ball for many years. I have had lazer surgery for my glaucoma and cataract surgery just recently. Both surgeries were very successful. The staff are always friendly and professional. When I have appointments they are always prompt and explain everything.
Jun 10, 2021
I found my visit to Des Moines Eye Surgeons to ... — Jeredith O.
I found my visit to Des Moines Eye Surgeons to be reassuring and the staff seemed very efficient. I would like to stop the text notifications since I do not text and have requested this, but I am still receiving them. I would prefer e-mail or my landline phone (515-381-9380).
Jun 10, 2021
Quick, easy, and on time. — Brandon W.
Quick, easy, on time, and extremely helpful in answering all my questions!
Jun 9, 2021
Very professional office Friendly employees — Carolyn C.
Very professional office Friendly employees
Jun 8, 2021
Staff was very friendly. Dr. Rager was very nic... — Diane B.
Staff was very friendly. Dr. Rager was very nice, explained things very well, was encouraging and supportive during procedure.
Jun 5, 2021
Excellent and through exam. Have a well execute... — Linda W.
Excellent and through exam. Have a well executed way to get thru quickly. Excellent Drs.
Jun 3, 2021
Great people that treat you like family! I wou... — Brenda P.
Great people that treat you like family! I would strongly recommend to anyone looking for an Eye Dr. Hammer and his staff is top notch!
Jun 2, 2021
— James D.
The staff is always very professional and friendly. It shows in their caring attitude. I have seen Dr. Sarno for many years. He’s very professional, caring, and friendly. Very informative and gives excellent medical instruction and advice. I wish him well in his retirement.
May 29, 2021
Dr Bergman has provided excellent diagnosis and... — Sidney S.
Dr Bergman has provided excellent diagnosis and removal melanoma, basil cell, squamous and letigo maligno cancers.
May 28, 2021
Very satisfied with the staff and Dr. Steffins... — Marie M.
Very satisfied with the staff and Dr. Steffinsmeier .
May 27, 2021
Michael R. Bobst — Michael B.
Your office is very professional & did a complete work up. Believe your office knows what you are doing & that is taking care of your patients.
May 27, 2021
Excellent staff! — Rox-Anne C.
Dr. Ball has worked tirelessly to save some of my vision. He and his staff have always been patient, courteous, and helpful at all times. I highly recommend the clinic for all concerns for eyes.
May 26, 2021
Great everything about this office, doctors are... — Brad L.
Great everything about this office, doctors are very good and explain everything to you. Best eye doctors in the Metro!
May 25, 2021
The very best Dr and people I have ever had tak... — Mary G.
The very best Dr and people I have ever had taking care of me.. Everyone was the best and I could not find one thing wrong with anyone.. They all really cared about me and if I was ok...Thanks to you all from the time I walked in the door until I left...
May 22, 2021
In and out in timely manner. Nice staff — Marvin Y.
In and out in timely manner. Nice staff
May 22, 2021
Very good services, through and professional an... — Joan R.
Very good services, through and professional and friendly. Very satisfied.
May 22, 2021
Professional group. Sherry, Eye Designs is a... — Mary D.
Professional group. Sherry, Eye Designs is absolutely over the top. She works soo hard.
May 22, 2021
My eyes were better before the surgery. Crazy ... — Gaylord C.
My eyes were better before the surgery. Crazy answer of trimmers making eyes bad. Going somewhere else
May 21, 2021
Treated Nice. — Christine S.
I have always been treated respectfully. Everyone is always pleasant and easy to work with. I have never been treated in a bad way.
May 21, 2021
Very efficient — Dale S.
Very little wait time on this visit. I was shuttled from one segment to the next with almost no waiting time in between.
May 21, 2021
Fantastic — Kenneth O.
Fantastic service and extremely nice staff! I had LASIK done and I’m 2 weeks out from surgery and Des Moines Eye Surgeon is still reaching out through my recovery process. The doctor and the staff took time to get to know me.
May 21, 2021
Everyone that I dealt with was friendly, helpfu... — Dennis P.
Everyone that I dealt with was friendly, helpful and best of all, knowledgeable! They explained things well and answered all of our questions promptly and professionally! Very impressive!
May 20, 2021
20 minutes behind. Dr. does not spend hardly a... — Kathryn B.
20 minutes behind. Dr. does not spend hardly any time w/ me & does not explain things..always in a hurry to get to next patient!!
May 19, 2021
Dr. Ball and the staff are extremely profession... — Penny V.
Dr. Ball and the staff are extremely professional and helpful. I’ve been going to DM Eye Surgeons for over 10 years. Dr Ball performed my cataract surgery last year and I couldn’t be happier.
May 18, 2021
Due to an extremely long wait yesterday, I mis... — Myrna M.
Due to an extremely long wait yesterday, I missed another doctor's appointment. While I wouldn't think of going to another establishment for my eye care. I was very disappointed.
May 18, 2021
Staff graciously saw me although I erred and wa... — Marilyn S.
Staff graciously saw me although I erred and was half an hour late to my appointment. Thank you so much.
May 17, 2021
Excellent service — Catherine Z.
Always professional, informative and I am in and out in a timely manner.
May 17, 2021
Appt at 10:10. Waited approximately 10 minutes ... — Tina Y.
Appt at 10:10. Waited approximately 10 minutes after appt time. So far so good. Got my eyes checked for prescription. Waited for 1 hour to get other tests done. Finally asked nurse if they forgot me. Got eye drops. Back to waiting room. Finally called for tests.missed my lunch date with mom. Saw Dr. Finally done at noon. Hope this doesn't happen every time. Not very happy when I left.
May 16, 2021
Everyone is friendly & listen to what you tell ... — Pamela T.
Everyone is friendly & listen to what you tell them. I like that they remind you about your appointment.
May 15, 2021
I'm new To DSM Eye. Had a very good experience... — Mary B.
I'm new To DSM Eye. Had a very good experience. I told my boss about it and he said they are a really great group. Doctor was very thorough and explained everything to me.
May 14, 2021
Alzheimer patient — Fred S.
Dr. Hammer has been so great with my husband who has Alzheimer. I also go to him for my eyes too. I would not go to anyone else - I think it has been about 12 years now. All the staff are very kind and considerate and patient. Thank you all.
May 12, 2021
Excellent service! Very pleased with the servi... — Cristy J.
Excellent service! Very pleased with the service and care! Everyone made my visit pleasant!
May 12, 2021
Competent, professional friendly staff througho... — Louis W.
Competent, professional friendly staff throughout/
May 9, 2021
The staff at Des Moines Eye Surgeons are so res... — Jacquelyn R.
The staff at Des Moines Eye Surgeons are so respectful and caring. Have never had a bad experience there, even though there has been bad news at times.
May 8, 2021
Great staff! Everyone is so nice and friendly.... — Kelly C.
Great staff! Everyone is so nice and friendly.
May 7, 2021
Very professional caring staff. Takes the time... — Randy B.
Very professional caring staff. Takes the time to address any questions you may have. Very personal care.
May 7, 2021
Great patient care — Marilyn L.
i never have to wait long past my appointment time. I feel the staff and Dr. Hammer takes all the time necessary to provide the care I need. They have gone above and beyond to make certain that my concerns were addressed.
May 6, 2021
Great Experience — Kelly H.
I was actually called to start my appointment earlier than my appointment time which is very rare these days. The different appointment segments moved quickly and I saw the doctor within 5 minutes of waiting in the room. A very good experience.
May 5, 2021
I was very impressed with the level of professi... — Lesa S.
I was very impressed with the level of professionalism and general concern I was shown. The building is nice and clean. The information was given to me as a way of understanding what was going on. Very exceptional and pleasant visit for my first time there! I was very impressed!
May 4, 2021
I had laser eye surgery at Des Moines Eye Surge... — Nancy H.
I had laser eye surgery at Des Moines Eye Surgeons. The medical staff was prompt and efficient. The office, waiting room and procedure room were clean and sterile. Everyone was friendly and courteous. I would highly recomend Des Moines Eye Surgeons.
May 4, 2021
Des Moines Eye Surgeons: Great Choice for Eye Care — Gaye P.
I choose Des Moines Eye Surgeons for all of my eye care because I have confidence that the doctors there will take the time to do a thorough examination and provide me with the results in an understandable fashion.
May 1, 2021
Caring, friendly, expertise, clean...Dr Ball is... — Christopher M.
Caring, friendly, expertise, clean...Dr Ball is an incredible Doctor making sure his clients are well taken care of, confident in his skills, and have no questions unanswered.
Apr 30, 2021
Everyone is so friendly and so very organized! — Ginger C.
Everyone is so friendly and so very organized!
Apr 29, 2021
Very professional and accommodating. With a per... — Margaret B.
Very professional and accommodating. With a personal touch. Not just another patient
Apr 29, 2021
I AM A FARILEY NEW PATIENT. I HAVEHAD A VERY ... — Lana H.
I AM A FARILEY NEW PATIENT. I HAVEHAD A VERY POSITIVE EXPERIENCE.
Apr 28, 2021
Amazing, far exceeded my expectations!! Dr... — Kathryn J.
Amazing, far exceeded my expectations. Dr. Hammer and his staff are exceptional! I would highly recommend!!
Apr 28, 2021
I was pleased how willing the staff and Dr. Ste... — Corey L.
I was pleased how willing the staff and Dr. Steffensmeier were to assist me with my condition. I feel they went above and beyond to help me correct my vision issue.
Apr 28, 2021
Excellent Care — Constance T.
I was exceptionally pleased with DMES. I thought they were very thorough in their exams, explaining everything as we went. Everyone was very pleasant. Facility was very clean.
Apr 27, 2021
From beginning to end, the patient experience i... — Jean P.
From beginning to end, the patient experience is excellent. All staff make safety a priority and are pleasant, helpful and well trained. I really respect and appreciate Dr. Sarno and wish him well in his upcoming retirement.
Apr 25, 2021
routine check-up — Kathy H.
I went in for a routine check-up because our company changed insurance and DM Eye Surgeons accepted it, and a friend also worked there. It should have cost me $10. When I went to check out they told me is was $145. They said they changed it to a medical visit instead of routine. No one said anything during my vist that they were changing my appointment type. They had a concerned about a pupil I told them it had been like that for 15+years and the previous doctors could not find anything wrong with it. And neither did this doctor. At check out when I asked if this was the reason they said there was no mention of the pupil, but that there was a note about cataracts. They only mention of cataracts with the doctor was at the end of the appointment and only that she noticed I had the start of some, but everyone eventually gets it and I probably didn't need to worry or do anything for several more years. I would have liked to have been told before and why they wanted to change my visit to a medical versus routine so I could have had the opportunity to say yes or no to the additional charge.
Apr 24, 2021
Service - Helpful, Friendly & Timely — Ronald T.
I've met a couple of times recently with Dr. Hammer and Deb. Deb called me when we happened to be in Clive stating they needed to examine my right eye again before surgery. And she was able to do that within an hour saving us a 46 mile trip. Both Dr. Hammer and Deb have been very caring, helpful and informative.
Apr 21, 2021
Happy Customer — Beda H.
I always like the professional attitude and friendliness of all staff. I'm always able to expect to not have to wait very long for my appointment to begin. Each and every person I have spoken to has been friendly and helpful. I like Dr. Hammer, he's knowledgeable and I trust his opinion.
Apr 21, 2021
Rate five star — Patricia P.
Very happy with Dr. Hammer and all staff. I have recommended you and. She is happy too.
Apr 21, 2021
Dr. Bradley Hammer — Dana L.
My physician is Dr. Bradley Hammer with Des Moines Eye Surgeons. As I age, it is critical that I have a doctor who will diagnose and treat issues related to my vision. I have the utmost confidence that Dr. Hammer has the knowledge and skill to do just that. A great bonus with Dr. Hammer is that he is also a really nice guy!
Apr 21, 2021
18years of glaugoma care has saved my eyesight.... — Patricia C.
18years of glaugoma care has saved my eyesight.
Apr 20, 2021
Excellent care In and out in good time — David C.
Excellent care In and out in good time
Apr 20, 2021
Are family go to eye doctors! — Kim S.
Our family has been coming to DMES to see Dr.Ball for over twenty years. He has always been very up front with us and he treats us with respect. I have referred many people to him and will continue to do so.
Apr 19, 2021
Dr. Ball, at Des Moines Eye Surgeons, has been ... — Ann D.
Dr. Ball, at Des Moines Eye Surgeons, has been my eye doctor for over 20 years and I can't say enough great things about him and his staff. He is very meticulous, personable and caring and I always know my vision is in great hands.
Apr 17, 2021
Have been a patient here for a long time. Excel... — Debra J.
Have been a patient here for a long time. Excellent care and support through a very difficult vein occlusion. Trust them to help me maintain my eye health for years to come. Thank you.
Apr 16, 2021
Pleasant first visit to to Des Moines Eye Surgeons — Barbi H.
This was my first visit to to Des Moines Eye Surgeons. I’ve never been to a more efficient office. Everyone was very professional and friendly. I felt I received a thorough evaluation and all of my questions were answered.
Apr 16, 2021
— John S.
Very pleasant experience! Everyone from the front desk to the provider was excellent.Appointment was on time with no delays.
Apr 16, 2021
Everyone was so nice, knowledgeable, and very p... — Deborah S.
Everyone was so nice, knowledgeable, and very professional. It was a very pleasant experience.
Apr 15, 2021
Exceptional Service! Very professional and cou... — Yasmin J.
Exceptional Service! Very professional and courteous!
Apr 14, 2021
Felt our check in at front could have been bett... — Ronald H.
Felt our check in at front could have been better.
Apr 14, 2021
Every time we go for our eye exam it’s a smooth... — Cindy D.
Every time we go for our eye exam it’s a smooth and quick process. Everyone is always so nice. Dr. Hammer is great and always remembers us.
Apr 14, 2021
Dr Hammer — Cindy R.
Sr Hammer is very caring and explains things. I'm very happy with my experience there.
Apr 14, 2021
Very organized. Love the flow of the process. ... — Lori M.
Very organized. Love the flow of the process. Team members are very friendly and great to deal with.
Apr 13, 2021
My children and I have seen Dr. Baumhover for a... — Diana P.
My children and I have seen Dr. Baumhover for a few years. She is very professional, thorough and attentive. The office staff are efficient and well-trained in regards to insurance. Lindsey in the contact department was very patient with my teen as he learned how to put in and take out contact lenses. Overall, we've been very pleased with the care provided at this office.
Apr 13, 2021
The dr herself was not friendly . Did not expla... — Catherine W.
The dr herself was not friendly . Did not explain what she was looking for in our daughters eyes. Left with no information other than she was ok and her disease could cause eye issues!
Apr 10, 2021
Both my wife and I are patients and are very pl... — Richard L.
Both my wife and I are patients and are very pleased with the care and service we have received.
Apr 9, 2021
I've already recommended your Dr's and I have ... — Kathern S.
I've already recommended your Dr's and I have friends who have seen them and had surgery. I am very pleased with what I have had done.
Apr 9, 2021
Everyone is very happy to help to get you in an... — Michael V.
Everyone is very happy to help to get you in and out on time. Very knowledgeable And experience Thank you. Myself I would recommend Des Moines Eye Surgeons To everyone
Apr 8, 2021
I have gone to Dr. Ball for a number of years ... — Frances K.
I have gone to Dr. Ball for a number of years and he is a wonderful eye doctor. I would and have recommended him to others.
Apr 8, 2021
Patient — Loretta O.
The staff here was very professional toward my appointment I will recommend this office to friends and family
Apr 7, 2021
I think the doctors are top notch.It seems lik... — Holly K.
I think the doctors are top notch. It seems like they are always running late. I always have late day appointments but I don't think I've ever been called back on time. It was at least 20 minutes behind my scheduled time before I got to the tech to measure my eyes.
Apr 6, 2021
Pleasant staff. Efficient. Safe. Sad that Dr. S... — Mary M.
Pleasant staff. Efficient. Safe. Sad that Dr. Sarno is retiring, but happy for his future!
Apr 3, 2021
Every member of the entire medical team was ext... — Christine B.
Every member of the entire medical team was extremely nice and professional.
Mar 31, 2021
Dr Kelley B. & Staff — Tammy O.
Dr. Kelley B. is kind, personable yet straight to the point. She does well to make you feel comfortable while she efficiently figures out the issue-resolve. Very glad I was referred here. Great Staff also!
Mar 31, 2021
D M Eye Surgeons is a wonderful place to go whe... — Maxine D.
D M Eye Surgeons is a wonderful place to go when you need eye care. Dr. Sarno and his office are all knowledgeable and kind.
Mar 31, 2021
Very professional and efficient. The staff is ... — Jerry M.
Very professional and efficient. The staff is friendly and pleasant. The Doctor is friendly and explains everything what he is doing and goes over findings.
Mar 31, 2021
I see David Ball and he has provided excellent ... — Janet K.
I see David Ball and he has provided excellent care for many years. All the staff are kind and gracious and very experienced. I highly recommend this practice.
Mar 30, 2021
Thank you Dr Raecker I can see again ... — John O.
I saw dr Raecker after having cataract surgery at Wolfe and didn’t have the best of luck there and dr Raecker solved my problem I believe. It’s a miracle what he did. I couldn’t see when I went to him and he did everything in his power to fix my problem that day. I’m 68 years old and this is the best Dr experience I’ve ever had. I had fooled around with Wolfe to the point I was losing my eye sight and after seeing Dr Raecker I can see again as well as if I’m 16.
Mar 29, 2021
I kinda feel like I am being rushed thru a proc... — Ellen E.
I kinda feel like I am being rushed thru a process and not really having my feelings considered and leave with an empty feeling when I am rushed thru.
Mar 27, 2021
I have had excellent care at Des Moines Eye S... — Barbara I.
I have had excellent care at Des Moines Eye Surgeons. Dr. Ball has made sure my glaucoma has been watched closely.
Mar 27, 2021
5 Star Service — Cathryn C.
5 star service! Even though I was early, I was checked in, and had my eyes thoughly examined without much of a wait. I drive 2 hours for eye exams because I appreciate this kind of service.
Mar 26, 2021
— Gary B.
Have seen Dr Hammer for several years. He is very down to earth and is very straightforward with any questions that I might have. I would recommend him with no reservations.
Mar 26, 2021
Very Superior Staff — Leona M.
The team at Des Moines Eye Surgeons is very professional. They get me in on time and do thorough testing. I'm staying with them.
Mar 25, 2021
Good appointment. Pleasant staff, very friendly... — Marilyn H.
Good appointment. Pleasant staff, very friendly. Time wait good.
Mar 25, 2021
Great experience. — Ovie P.
Very professional, efficient and friendly. At each step, the individuals answered my questions.
Mar 25, 2021
Everyone I encountered was so so nice!!! — Sherry L.
Everyone I encountered was so so nice!!!
Mar 24, 2021
.First Visit to DM Eye Surgeons — Gerald L.
As a first time patient, I know I chose a customer service friendly organization. Regardless of job title, I received each and everyone's undivided attention for the questions I had. Every explanation made during my appointment was to my understanding including everything I still needed to do. I left encouraged and am looking forward to the surgeries I need for my eye corrections. Thank you!.
Mar 24, 2021
Dr. Sarno & Staff have been GREAT.Will really ... — Richard K.
Dr. Sarno & Staff have been GREAT. Will really miss Dr. Sarno when he retires in a few months
Mar 20, 2021
Des Moines Eye Surgeons is great! — Grace M.
Des Moines Eye Surgeons is great! I've been seeing Dr. Sarno almost 15 years and have been very happy with him. He did my cataract surgery and I am pleased as my eyes are staying pretty much the same. They have a great staff of knowledgeable people that are also friendly.
Mar 19, 2021
The doctors are wonderful! I see Dr Raecker and... — Gary P.
The doctors are wonderful! I see Dr Raecker and trust him completely! Everyone there is super nice and very willing to help.
Mar 19, 2021
My first visit was great! Dr Hammer was thoroug... — Janice W.
My first visit was great! Dr Hammer was thorough, personable and explained everything to me in a manner I could understand. Thank you!
Mar 17, 2021
Amazing — Michael M.
Amazing experience throughout my whole procedure. Top notch care. Thanks
Mar 17, 2021
Great eye care! — Joanne R.
Great eye care. Every member of the team is smart and very patient focused
Mar 16, 2021
Staff members were prompt, friendly and courteo... — Harold S.
Staff members were prompt, friendly and courteous.
Mar 16, 2021
I never feel rushed. Knowledgeable friendly and... — Susan U.
I never feel rushed. Knowledgeable friendly and kind! Everyone there is
Mar 14, 2021
Dr Ball and his staff are always so helpful, pa... — Doris M.
Dr Ball and his staff are always so helpful, patient and nice & friendly.
Mar 13, 2021
So mu respect and every one was do helpful — Stacy S.
So mu respect and every one was do helpful
Mar 12, 2021
Always feel welcomed and they are very thorough... — Vickie A.
Always feel welcomed and they are very thorough on their exams.
Mar 11, 2021
Dr. Ball is the BEST glaucoma specialist. Grea... — Ryan E.
Dr. Ball is the BEST glaucoma specialist. Greatly appreciate him saving my eyesight. 18 years of Quality Care. A+
Mar 11, 2021
Des Moines Eye Surgeons are very professional e... — David J.
Des Moines Eye Surgeons are very professional every step of the process. I always feel that I am receiving the best care possible.
Mar 11, 2021
Staff were all very friendly and efficient. — Jean M.
Staff were all very friendly and efficient.
Mar 11, 2021
Courtesy, prompt andA feeling that I was in g... — Nita K.
Courtesy, prompt and A feeling that I was in good hands
Mar 10, 2021
Organized, willing to answer any questions. Fri... — Donald M.
Organized, willing to answer any questions. Friendly.
Mar 10, 2021
All staff were professional and efficient. Pro... — Mark R.
All staff were professional and efficient. Processes were very good.
Mar 10, 2021
Everyone from the lady that checked me in to th... — Eugene D.
Everyone from the lady that checked me in to the nurses that took me were friendly, professional, and mad me feel like I was in good hands. THANK YOU SO MUCH
Mar 8, 2021
I am grateful to Dr Ball and his Staff for thei... — Carol M.
I am grateful to Dr Ball and his Staff for their care , and knowledge Thanks
Mar 7, 2021
I had an exceptional service with everyone invo... — Charles N.
I had an exceptional service with everyone involved for my eye exam.
Mar 6, 2021
Very nice people Loved it there, is gentle — Stacie M.
Very nice people Loved it there, is gentle
Mar 6, 2021
Great place! Very efficient and was in and out ... — Stacy P.
Great place! Very efficient and was in and out both myself and husband had our appointments together which knocked out time there down 🥰 Thank you!!
Mar 4, 2021
Great service. Takes awhile, but always feel c... — Judy R.
Great service. Takes awhile, but always feel comfortable.
Mar 4, 2021
Great care — Jaey S.
I started with Dr. Brown during his prime. Dr. Steffensmeier is an excellent heir apparent.
Mar 3, 2021
Efficient and friendlyVery profess — Richard B.
Efficient and friendly Very professional
Mar 3, 2021
So wonderful to walk into a medical office earl... — Bernice C.
So wonderful to walk into a medical office early morning and be welcomed with a happy face and a sincere 'good morning' - how can we help you'. Everything clicked like clock-work with my exam and all the questions were answered. Sad to hear about Dr. Sarno's retirement - he has earned it. Thanks for always being there when I have a problem with my eyes. BC
Mar 3, 2021
Long wait times. Dr hammer comes off with a chu... — Daniel S.
Long wait times. Dr hammer comes off with a churn and burn approach. Doesn’t even ask if there’s questions and makes assumptions. Has always been that way.
Mar 2, 2021
I have an eye disease that Dr. Sarno has helped... — Linda P.
I have an eye disease that Dr. Sarno has helped me with for many years. He is retiring and will be greatly missed. However, I know I will be taken care of at Des Moines Eye Surgeons for as long as I need them.
Mar 2, 2021
— Carol W.
This office is incredibly efficiently and professionally run. Staff is kind and friendly, but still very professional . I have complete trust in my doctor.
Feb 27, 2021
Very professional office and all staff were hel... — Judith D.
Very professional office and all staff were helpful and knowledgeable.
Feb 27, 2021
We were lucky to have gotten a same day appoint... — Norah H.
We were lucky to have gotten a same day appointment due to potential infection in my daughters eye. We were treated very professionally and carefully.
Feb 26, 2021
Everyone is pleasant and helpful. Dr Ball is ve... — Eileen C.
Everyone is pleasant and helpful. Dr Ball is very efficient and explains issues well. We appreciate all of you.
Feb 26, 2021
— Karen C.
Everyone is friendly and treat you professionally and there is minimal wait times to be seen.
Feb 25, 2021
Very proffessional and friendly office. — Linda S.
Very professional and friendly office.
Feb 25, 2021
Dr Ball is a wonderful, caring eye doctor. — Kathleen S.
Dr Ball is a wonderful, caring eye doctor.
Feb 25, 2021
Eye care. — Dennis L.
Have been patient of Dr. Sarno for years and have the utmost confidence in him and his staff. Recommend Des Moines Eye Surgeons highly. Also Dr. Hammer did my cataracts and well pleased with the surgery.
Feb 25, 2021
I love this clinic... They are very professional.. — Deborah E.
I love this clinic... They are very professional
Feb 25, 2021
Took care of my needs very well. Thank you! — Torger J.
Took care of my needs very well. Thank you!
Feb 25, 2021
Very happy for many years for your great servic... — John C.
Very happy for many years for your great service. Just a long drive to get here from home.
Feb 25, 2021
I am so confident in everyone’s ability to keep... — Christina D.
I am so confident in everyone’s ability to keep my vision the best it can be
Feb 25, 2021
Excellent organization, friendly staff and grea... — Carley C.
Excellent organization, friendly staff and great services!
Feb 25, 2021
All the employees there including my doctor are... — Pamela H.
All the employees there including my doctor are very friendly and very experienced I have been going to Dr. Stephmiers since his children were babies and it’s fun to go in and see the new pictures of them. And I would and I have recommended individuals to this office
Feb 25, 2021
Fast and efficient service and appointment. Ve... — Scott R.
Fast and efficient service and appointment. Very knowledgeable and trusted staff.
Jan 16, 2021
The people I dealt with were professional and f... — Edwin W.
The people I dealt with were professional and friendly.
Jan 13, 2021
We've gone to Des Moines Eye Surgeons for proba... — K F.
We've gone to Des Moines Eye Surgeons for probably 10 years. Every staff member are so kind and professional. We go to Dr. Hammer. However, my mom was treated by Dr Ball also. They treated so well. Thank you
Jan 12, 2021
Social distancing was not possible. — Larry M.
Excellent service by the staff but, in this period of Covid19, the waiting areas left me so uncomfortable I will not likely return until pandemic is over. There was seldom a way to distance and one was forced to wait in those areas for 29 minutes plus.
Jan 9, 2021
Long time — Karla K.
i was told to be there 10 min before my appointment. i was but had to wait 20 min before i was called back, so that was a 30 min wait before i was seen and a total of 2 hours from my time of arrival to when i left. i feel that's a little long.
Jan 9, 2021
You can trust Des Moines Eye Surgeons! — Linda H.
My family and friends feel like we are in excellent hands at Des Moines Eye Surgeons. This office is a well oiled machine, and has my complete trust. My grandpa and parents were patients before me.
Jan 7, 2021
Dr. David Ball was wonderful. Everyone was ver... — Weslie S.
Dr. David Ball was wonderful. Everyone was very quick, efficient, professional and very nice. Overall an excellent experience
Jan 7, 2021
What a fantastic group of professional! Servic... — Jacqueline S.
What a fantastic group of professional! Service was great. Dr. David Ball was excellent. Could not beat this group.
Jan 7, 2021
Dr Kellie went above and beyond to help me — Brooke P.
Dr Kellie went above and beyond to help me
Jan 6, 2021
I will find a different Dr for my next visit. ... — Patricia G.
I will find a different Dr for my next visit. The wait is too long
Jan 6, 2021
professional and efficient. highly recommended... — James C.
professional and efficient. highly recommended
Jan 6, 2021
I would like to give a 5 star review.😀 — Terri R.
I would like to give a 5 star review.😀
Jan 5, 2021
Everyone I interacted with friendly and explain... — Gary G.
Everyone I interacted with friendly and explained each step.
Jan 5, 2021
Quick,friendly and pleasant staff. Physician wa... — Debra L.
Quick,friendly and pleasant staff. Physician was informative, reassuring and listens!
Jan 4, 2021
Kelly is the first eye provider who actually ex... — Allison C.
Kelly is the first eye provider who actually explained to me and understood why my eyes are so dry, had evidence to back it up, and provided solutions that have never been presented to me before.
Jan 1, 2021
Dr. Hammer is the best, i have been going to h... — Janice M.
Dr. Hammer is the best, i have been going to him for years and highly recommend him.
Dec 31, 2020
We appreciated not only the excellent medical c... — Naomi B.
We appreciated not only the excellent medical care which my daughter received, but also the compassion & empathy following her accident & compromised vision
Dec 26, 2020
I ALWAYS have to wait for periods of time that ... — Mary H.
I ALWAYS have to wait for periods of time that are disrespectful of my time. It seems as though you are trying to see so many patients that makes it a waiting nightmare. Scrolled back up here, there is not an option to leave comments below. Appropriate amount of time, I feel like doc is in a hurry to get to the next patient. Always rushed.
Dec 26, 2020
Highly recommend! Dr. Raecker! — Sandra K.
Highly recommend! Dr. Raecker did my cataract surgery. Flawless. The staff is also wonderful.
Dec 24, 2020
Great staff especially Dr Stefensmeier. — Mary F.
Great staff especially Dr Stefensmeier.
Dec 23, 2020
The staff were very friendly. The doctor was ve... — Sarah B.
The staff were very friendly. The doctor was very direct which is fine but I didn't think he took anytime with me. Felt rushed.
Dec 23, 2020
Everyone I have encountered through this proces... — Alicia T.
Everyone I have encountered through this process have been accommodating and friendly! They've answered my questions efficiently and have made me felt well taken care of!
Dec 22, 2020
Excellent Care — Monica C.
Dr. Sarno is kind and caring and I couldn't imagine a better health care provider. I always know I'm in good hands at Des Moines Eye Surgeons.
Dec 21, 2020
Scheduling needs to improve. Wait time too long... — Marjorie M.
Scheduling needs to improve. Wait time too long in waiting area. Difficult social distancing.
Dec 19, 2020
Always happy — William W.
As a long-time patient I am continually amazed at the speed and attention I receive every time I am seen by Dr. Hammer and the staff at DM Eye Surgeons. Such great people!
Dec 19, 2020
— Jeanne T.
Dr Hammer is an excellent doctor along with his associate Deb at his side. Such expertise in their field along with wonderful bedside manner. I have recommended them to many friends and family members.
Dec 18, 2020
Very professional, courteous, and on time. — Peter J.
Very professional, courteous, and on time.
Dec 18, 2020
Keep treating individuals as their own unique i... — Doug N.
Keep treating individuals as their own unique individuality. Everyone was awesome.
Dec 18, 2020
— Steven L.
Above and beyond the call of duty. I am leaving town for the winter and Dr. Hammer took his lunch hour to do a laser procedure on my right eye two days after I was referred by my retina doctors.
Dec 16, 2020
I always have a good experience at Des Moines E... — Deanna R.
I always have a good experience at Des Moines Eye Surgeons. The nurses and technicians treat me very well...very kind and courteous. And Dr Hammer always treats me with respect and kindness. I trust him...he's very skilled and knowledgeable.
Dec 16, 2020
— Debra E.
The staff are kind and informed me of each step of the comprehensive exam. Total trust in their skills
Dec 16, 2020
Quality care by consummate professionals. I wo... — Michael H.
Quality care by consummate professionals. I would never even consider anywhere else. I have been a patient for 28 years.
Dec 16, 2020
Everyone in the office is so nice and nurses ar... — Judy B.
Everyone in the office is so nice and nurses are too. I have every confidence in my doctor.
Dec 16, 2020
Waited 45 min before getting called back — Elizabeth T.
Waited 45 min before getting called back
Dec 16, 2020
My doctor is knowledgeable and takes time to ex... — Christine S.
My doctor is knowledgeable and takes time to explain things to me.
Dec 15, 2020
I was treated very well by everyone that I came... — Patricia D.
I was treated very well by everyone that I came in contact with while I was at my eye appointment.
Dec 15, 2020
Great experience — Joshua O.
Always have a great experience with Des Moines Eye Surgeons and Dr. Hammer! He walks through all issues and changes with my eyes in great detail and leaves me feeling comfortable with what’s going on.
Dec 15, 2020
Excellent staff and staff assistants with a ver... — Ronald R.
Excellent staff and staff assistants with a very caring attitude.
Dec 15, 2020
Dr. Bradley Hammer and his staff were very cari... — Michael M.
Dr. Bradley Hammer and his staff were very caring and right on time. Dr. Hammer cares about his patients and I would highly recommend him to others.
Dec 13, 2020
Very professional, extremely kind and always ex... — Connie B.
Very professional, extremely kind and always explained what they were doing at all times. Dr. Hammer was so kind, he has taken care of family members and they suggested I go to him. I wasn’t disappointed, would suggest this group to all.
Dec 9, 2020
DM Eye Surgeons is a great place for eye care a... — Julie B.
DM Eye Surgeons is a great place for eye care as well as eye wear.
Dec 6, 2020
Staff is very professional and office is clean.... — Anthony M.
Staff is very professional and office is clean.
Dec 6, 2020
— Bobby G.
Dr. Baumhover is always thorough and always listens to my questions or concerns.
Dec 4, 2020
Hammer hits the mark — William S.
Dr. Brad Hammer is wonderful. His assistant Deb has always been friendly and informative.
Dec 2, 2020
— Carolyn S.
Realizing that several doctors make up DM Eye Surgeons, I was shocked at the lack of distancing. Even though all of us were wearing masks, there were far too many people in the second waiting room.
Dec 1, 2020
Great Doctors, Super Techs and Amazing Support ... — Scot B.
Great Doctors, Super Techs and Amazing Support Staff...Go here...and "No" ! I am not related to anyone at Des Moines Eye Surgeons
Dec 1, 2020
Very pleased with the care I received — Charles B.
I was very pleased with the care I received. All necessary safety precautions were taken. This included face masks, social distancing, and the timing of appointments. I was in and out of the office in record time.
Nov 27, 2020
Care received is always efficient, through, and... — Margaret M.
Care received is always efficient, through, and friendly.
Nov 25, 2020
Very good service. Feel confident that Drs and... — Jan B.
Very good service. Feel confident that Drs and staff are knowledgeable and caring for their patients. Always very thorough and caring regarding the health and well being of the patient.
Nov 24, 2020
Every one was so nice and friendly. They were a... — Jack S.
Every one was so nice and friendly. They were able to answer all my questions. My wife made an appointment to see them next week. I would highly recommend them to anyone.
Nov 24, 2020
My wife and I have full confidence with Dr Stef... — David M.
My wife and I have full confidence with Dr Steffensmeier and the Des Moines Eye Surgeons
Nov 20, 2020
Appointment time was honored. Staff was very ... — Diana S.
Appointment time was honored. Staff was very professional.
Nov 20, 2020
Very kind to a new and nervous patientt. — Alice G.
Very kind to a new and nervous patientt.
Nov 19, 2020
Everyone did a great job, very satisfied. — Randall M.
Everyone did a great job, very satisfied.
Nov 19, 2020
Very caring. Wonderful staff. Absolutely first ... — James S.
Very caring. Wonderful staff. Absolutely first class care.
Nov 19, 2020
Erin was very pleasant and helpful.explained ev... — Sue S.
Erin was very pleasant and helpful.explained everything she would be doing unlike others who don't even identify themselves all is done by rote
Nov 18, 2020
Very friendly and business professionals! — Joseph F.
Very friendly and business professionals!
Nov 18, 2020
On time, courteous and professional. I’ve been... — Richard M.
On time, courteous and professional. I’ve been a patient of theirs for many years and am confident and trusting of their care.
Nov 17, 2020
very confident in their professionalism and the... — Lenard P.
very confident in their professionalism and the care that they have given me.
Nov 17, 2020
I feel very comfortable with the Dr and staff. ... — Glenice P.
I feel very comfortable with the Dr and staff. I do not want to change even moving out of state
Nov 17, 2020
November 16, 2020 Appointment — John S.
I only had to wait 15 minutes for my appointment. Staff and doctor all very helpful and professional.
Nov 17, 2020
Checking in wasn’t a problem it was the seating... — Ruth B.
Checking in wasn’t a problem it was the seating. My seat was right next to the check in, office, and check out plus there was music playing. I finally got when my appointment was a half hour late and asked if I’d been called/missed it. The come get desk is behind a wall way to the back from where I was seated. If I was hard of hearing I’d still be sitting there.
Nov 17, 2020
Eveeryone is very nice and professional. I had... — Jeffrey H.
Everyone is very nice and professional. I had a great experience during appointment.
Nov 17, 2020
Very well organized system that gets you in on ... — Don M.
Very well organized system that gets you in on time, through the tests and follow up questions and answers with the doctor.
Nov 17, 2020
I appreciated the capable and timely service I ... — Diane Y.
I appreciated the capable and timely service I received for my evaluation. Very knowledgeable.
Nov 13, 2020
I always appreciate the wonderful eye care at D... — Brents O.
I always appreciate the wonderful eye care at DM surgeons. I was surprised today when I called and asked to receive a call from Dr. Ball's nurse, Deb, that the person who answered the phone gave me her opinion about my question. I thought that Deb would know what Dr. Ball would tell me, but I didn't think that the person answering the phone would know.
Nov 13, 2020
I was pleased that everything moved as quickly ... — Elaine H.
I was pleased that everything moved as quickly as it did. I will be returning in a year for my annual checkup.
Nov 7, 2020
The whole staff is very excellent and the wait ... — Carol A.
The whole staff is very excellent and the wait time between procedures was quick. Professional staff.
Nov 7, 2020
I have already told others about how great my e... — Nancy P.
I have already told others about how great my experience with you was and told them about Des Moines Eye Surgeons.
Nov 6, 2020
Absolutely professional, friendly, considerate ... — Barbara D.
Absolutely professional, friendly, considerate and quickly resolved my issue.
Nov 5, 2020
Very Professional, knowledgeable & friendly staff — Joyce G.
Very professional team of doctors and staff. I trust them with my eye health and have been a patient here for years. I feel very confident with their care.
Nov 3, 2020
Love Dr ball so professional but is always so k... — Richelle C.
Love Dr ball so professional but is always so kind
Nov 3, 2020
I have always had a great experience at Des Moi... — John H.
I have always had a great experience at Des Moines Eye Surgeons. The staff is friendly and helpful. Dr. Steffensmeier is very professional and always willing to answer any questions you have.
Nov 2, 2020
Good safe service. The wait a little long. — David F.
Good safe service. The wait a little long.
Oct 31, 2020
Pleasant experience — Mark A.
Staff is pleasant, check-in is easy .. pretty painless process.
Oct 30, 2020
All of the Staff — Therese E.
All of the staff is great at what they do—friendly, efficient, and exceptionally trained!! Thank YOU!!
Oct 30, 2020
Dr. Sarno is awesome. — John B.
Dr. Sarno is awesome. Always discusses my exam and did an excellent couple of surgeries on me.
Oct 30, 2020
Very efficient and great care — Ann S.
Very efficient in moving the patient thru all the testing. Staff is friendly and helpful. Wait time is minimal.
Oct 29, 2020
Staff were timely, cheerful and effecient — Lawrence H.
Staff were timely, cheerful and effecient
Oct 28, 2020
Friendly, professional, & Accessible — Warren M.
Very friendly and professional! Dr. Hammer and his assistants do an exceptional job of diagnosis and treatment. They also care about the patient and make you feel special! The facilities are great and easy parking and access to the office!
Oct 28, 2020
Excellent for all the teamwork. Everything was... — Martha K.
Excellent for all the teamwork. Everything was like clockwork. I felt somewhat rushed when doctor came in, but understand my visit was routine. V
Oct 27, 2020
The office staff are friendly and efficient. Dr... — Roxanne R.
The office staff are friendly and efficient. Dr. Hammer is knowledgeable and thorough.
Oct 24, 2020
Ten Years Happy — Katie P.
Friendly, knowledgeable staff. Efficiency time usage. Ten years of personal service.
Oct 24, 2020
Safe environment. No waiting time. Dr Hammer wa... — Marsha M.
Safe environment. No waiting time. Dr Hammer was great as usual. I’ll see them next year.
Oct 22, 2020
Great service! Everyone I dealt with was focuse... — Mattheus D.
Great service! Everyone I dealt with was focused on me as a patient.
Oct 22, 2020
Professional, skilled eye doctors — Kiersten H.
Have been coming to Des Moines Eye Surgeons for years. Excellent doctors and staff.
Oct 21, 2020
Always good care and friendly and professional ... — Jean S.
Always good care and friendly and professional and staff. Dr. Hammer has taken good care of us for many years!
Oct 21, 2020
— Gay C.
I have been under Dr Steffensmeier’s care for several years and he is a very caring and professional doctor. Des Moines is fortunate to have such an excellent facility for eye care.
Oct 19, 2020
Great place — Kathleen L.
We are fromMichigan and were totally impressed with your clinic. I have never had such a thorough eye exam.
Oct 18, 2020
Staff and Doctor — Rose B.
Everyone was nice and helpful.. The doctor took time and explained things.
Oct 17, 2020
Exceptional treatment! — Maureen F.
From the receptionists to the technicians to the physicians,, the whole practice is exceptional. In the event of an emergency, there is always someone to attend to me. I always feel confident that I will be in good hands!
Oct 16, 2020
Everyone was nice and the service very professi... — Randel R.
Everyone was nice and the service very professional
Oct 16, 2020
The service I have received from Des Moines Eye... — Janice N.
The service I have received from Des Moines Eye Surgeons has always bee very professional. They are a very caring group of people. The facility is always very clean and well cared for. I I would definitely recommend them to family and friends.
Oct 16, 2020
Bar None Customer Service — Denise S.
From the moment I walked in I was happily greeted and my appointment time went very swiftly through the processes. Each person I met with for my annual diabetic exam was prompt, professional, and showed a genuine interest in my eye care. Good job!
Oct 16, 2020
— Jean G.
Always professional and very helpful during our visits. We always feel that any questions are answered and taken care of.
Oct 16, 2020
Very professional, caring doctor and staff. — Joyce E.
Very professional, caring doctor and staff.
Oct 16, 2020
My results were fantastic—better than expected.... — Richard M.
My results were fantastic—better than expected. Dr. Raecker did an outstanding job with Cataract surgery on both eyes!
Oct 15, 2020
The staff — George J.
The staff is always so helpful and friendly. Great care is taken to make you feel confortable. Dr. Raecker is very professional and helpful.
Oct 14, 2020
Works very well and easy to use. Like being abl... — Alsie F.
Works very well and easy to use. Like being able to check in before arrive.
Oct 14, 2020
Dr. Hammer is always so professional and provid... — Patricia N.
Dr. Hammer is always so professional and provides the expert care I want. He is also very friendly. I leave feeling confident in the care I received.
Oct 10, 2020
The refracture cost is not right, we payed the ... — Larry A.
The refracture cost is not right, we payed the price and after seeing the Doctor found out that my wife could not use it because she is going to have eye surgery and will have to get new glasses afterwords. If we had know that before hand we would not paid for something we could use.
Oct 10, 2020
The whole process from check in to checking out... — Stephanie R.
The whole process from check in to checking out, went smoothly. The staff is friendly and patient.
Oct 6, 2020
— Michelle H.
It is always a pleasure to seeDr Ball.ivebeen seeing 4 alot of yrs now.imvery happy with him and his staff
Oct 5, 2020
A thorough exam and Dr Hammer and his staff tak... — Catherine S.
A thorough exam and Dr Hammer and his staff take time to discuss any concerns you have.
Oct 4, 2020
Have been a satisfied patient for more than 2 d... — Marilyn C.
Have been a satisfied patient for more than 2 decades-very professional office & staff.
Oct 3, 2020
a great doctor and staff nothng but great care ... — Dennis W.
a great doctor and staff nothng but great care denny winders
Oct 3, 2020
Really appreciated the professionalism and expe... — Paul D.
Really appreciated the professionalism and expertise from the providers at Des Moines Eye Surgeons. They were fantastic.
Oct 3, 2020
I have glacomcoma and I have had it for severa... — Judith M.
I have glacomcoma and I have had it for several years. Dr Ball took me through the tests I have had before so I felt very confident about the clinic.
Oct 2, 2020
I have been very happy with DM Eye Surgeons in ... — John M.
I have been very happy with DM Eye Surgeons in the approximately10 years I have been going there. Everyone is helpful and friendly. The doctors seem very competent.
Oct 2, 2020
Excellent customer care, great staff. — Raymond B.
Excellent customer care, great staff.
Oct 2, 2020
Very friendly staff - felt comfortable and safe... — Victoria D.
Very friendly staff - felt comfortable and safe -after every machine was used I saw it sanitized - enough room to socially distance in waiting rooms
Oct 2, 2020
The staff is always friendly and professional! — Judy N.
The staff is always friendly and professional!
Oct 2, 2020
Best Eye Care — Renita K.
My husband and I have always received great care at Des Moines Eye Surgeons. Everyone we have come in contact with has been knowledgeable, professional, and very caring. We travel 70 miles to Des Moines Eye Surgeons because of the quality of care we receive.
Oct 1, 2020
They make you feel like you are a patient and t... — Dorothy B.
They make you feel like you are a patient and take the time with you.
Sep 30, 2020
I was leased with the visit but disappointed wh... — Mary O.
I was leased with the visit but disappointed when a promised medication order was not called to my pharmacy requiring two trips across town to get the medication. The pharmacist had to call your office to get the prescription order.
Sep 30, 2020
Have to wait too long as it seems the doctors b... — Steven G.
Have to wait too long as it seems the doctors book too many people "at a time"
Sep 30, 2020
20/20 Perfect Vision with this practice! — Ann B.
Everyone is always terrific here...very professional and most important, knowledgeable about eye care and procedures to allow us to have perfect vision (or near perfect if possible!)
Sep 29, 2020
Friendly but large — Stacie T.
It’s annoying how many times I go into a room and then back to a waiting room. The second room seemed unnecessary. They could have dilated my eyes in the room the eye doctor examined me in that way I did not have to go back to a waiting area. Staff is friendly but the practice is a bit large and it shows in the assembly line service
Sep 29, 2020
Great people and very professional. Thanks! — Michael S.
Great people and very professional. Thanks!
Sep 29, 2020
Attention to safety in these time is great. — Debby M.
Attention to safety in these time is great.
Sep 27, 2020
You’ve seen to every detail of keeping everyone... — Eleanor S.
You’ve seen to every detail of keeping everyone safe and providing your usual excellent service and care.
Sep 26, 2020
My brother recently saw my eye doctor and I hav... — Deborah P.
My brother recently saw my eye doctor and I have a granddaughter that will too. If u believe in their ability you send family...
Sep 26, 2020
Great doctors and helpful staff. The waiting r... — Donald H.
Great doctors and helpful staff. The waiting room is too small for safe social distancing and I was hesitant to sit while waiting. More chairs should be removed.
Sep 26, 2020
The new check-in process is a painful process. ... — Srihita M.
The new check-in process is a painful process. We need to enter all the information for existing patients also. Why can’t you do data migration when you moved to new application.
Sep 25, 2020
— Vicki D.
Have been patient here since I was 17yrs old. I’m 62 now. I ha d detached retinas and have had surgery to repair problem starting at age 13 . It is the only place I trust my vision ca re.
Sep 24, 2020
Friendly and respectful of your time. — Patricia N.
Friendly and respectful of your time.
Sep 24, 2020
I like the doctors, but........... — Marcie M.
The doctors are of the highest quality, but there are issues they do not see. The waiting rooms are packed - pre-Covid and now. Wait time is too long. One has to see so many people before the doctor, and it never seems like the information is reviewed or passed on. The clinician did not make me feel comfortable. She was curt, rude, snappy, scolded me for not having a test result from elsewhere (which the doctor did not even refer to). I did not appreciate her behavior. I hope to not have her see me again.
Sep 24, 2020
Real nice people there who do a great job — Michael S.
Real nice people there who do a great job
Sep 24, 2020
Treatment with Care — William D.
I appreciate the way in which the staff took extra care during this time of the pandemic. I have always been very happy with the way everyone works together to give me the eye care that is best for me.
Sep 21, 2020
— Larry D.
Staff very friendly and accommodating! The doctors were very concerned that I understood what I had and the course of treatment. Overall the visit was a great experience!
Sep 18, 2020
— Sharon T.
I believe the diagnosis and treatment of my condition to be credible. When further info was needed I was referred to another specialist. Both actions underscore my trust that I will continue to receive the proper treatment.
Sep 18, 2020
— Rita H.
No complaints whatsoever. I appreciated all the steps that were taken to keep everyone safe in this COVID-19 we are in.
Sep 16, 2020
JM — June W.
Easy to get in for an appointment. Professional and proficient staff. Will definitely go back for yearly exams.
Sep 15, 2020
Appointment went very smoothly, everyone very c... — Judith M.
Appointment went very smoothly, everyone very cordial.
Sep 15, 2020
Appointment Experiences. — David C.
i have been in twice in last three months, once for a routine exam and one for a consult from my primary care physician, in both instances, i was seen promptly and treated in a professional, courteous manner by the staff, technicians and physician. I recommend the office highly and will not hesitate to return for treatment when needed.
Sep 15, 2020
Best care, best customer service, every person ... — Carol H.
Best care, best customer service, every person I’ve ever interacted with has been friendly and helpful...
Sep 15, 2020
Great Eye Clinic — Scott J.
Everyone was very nice and the overall process was very efficient and smooth.
Sep 9, 2020
Our family has been going to DM Eye Surgeons fo... — Elizabeth G.
Our family has been going to DM Eye Surgeons for many years, and we truly appreciate their efficient operation. The care we receive from Dr. Ball and the entire staff is excellent. They are thorough, caring and take whatever time is necessary to answer questions and provide information.
Sep 7, 2020
Just amazing how you have handled a difficult t... — Linda P.
Just amazing how you have handled a difficult time. Thanks for your professionalism and yet caring by all staff. I wld highly recommend your practise. Thanks to all of you!!!
Sep 5, 2020
Efficiency, respectful, knowledgeable, — Marcia S.
Efficiency, respectful, knowledgeable,
Sep 4, 2020
I have been a patient for over 20 years. I hav... — Loren S.
I have been a patient for over 20 years. I have always had very friendly and high quality care. I will continue to use your services.
Sep 4, 2020
Excellent attention to detail while being frien... — Margaret K.
Excellent attention to detail while being friendly & warm
Sep 2, 2020
A wonderful eye doctor experience. Efficient ... — Jolene K.
A wonderful eye doctor experience. Efficient and friendly, they get you checked in and moving through the process with ease. A beautiful office and very clean. All of the staff and doctors are very friendly, and so are the other patients waiting in the waiting areas. So glad I found them.
Sep 2, 2020
You need to improve your receptionist!! You ne... — John P.
You need to improve your receptionist!! You need a real professional to handle difficulty in making appointments... cancellations... Reservations with a smile!! It's your life line.
Sep 2, 2020
— William H.
Dr Hammer is excellent. The supporting staff is quite friendly and helpful.
Aug 29, 2020
Everything is great but the only thing I would ... — Kenneth J.
Everything is great but the only thing I would ask is someone take precautions for COVID-19 by cleaning the chairs after patients move to the rooms.
Aug 28, 2020
It was a bit difficult to register an on line p... — Arthur S.
It was a bit difficult to register an on line patient portal but it was done after about an hour trying.
Aug 27, 2020
Very friendly professional service all round! — Mary K.
Very friendly professional service all round!
Aug 22, 2020
All the staff were very courteous and knew what... — Rajendrabala S.
All the staff were very courteous and knew what they were doing. I'd would recommend
Aug 21, 2020
Dr. Sarnois a great doctor. His manner is high... — Ronald B.
Dr. Sarnois a great doctor. His manner is highly professional and he is one of my favorite.
Aug 20, 2020
Our family has been using Des Moines Eye Surgeo... — Sally R.
Our family has been using Des Moines Eye Surgeons for the past 25+ years. Love our Doctor, Bradley Hammer & the entire DMES staff!
Aug 19, 2020
— Judy P.
I was very pleased with my first visit to D.M. Eye Surgeons. I was very pleased with Dr. Hammer and the time he took with me.
Aug 18, 2020
I would like to see Dr. Hammer give me a report... — Thomas S.
I would like to see Dr. Hammer give me a report on the condition of my eyes besides just the prescription for eye glasses. After Dr. Hammer examined my eyes he started to leave the examination room. I had to tell him that I had two questions and then he stopped to listen to me. I told him that I was diabetic and what damage if any had been done to my eyes. He said "none". Then, I asked him if I needed catarct surgery. He said I had some cataracts but don't need any surgery. In short I would like to get a written report on the health of my eyes besides just a prescription for eye glasses.
Aug 18, 2020
I appreciate the professionalism of the office ... — Valerie P.
I appreciate the professionalism of the office and how smoothly and efficiently it is to go through all the dfferent steps to the exam. I would like to thank Sherrie for her expert recommendation for my contact lenses!.
Aug 14, 2020
Information is key — Norman G.
Appreciated the forthright and candid information Dr. Reynolds gave me in discussing my situation and what I can expect to experience pre-op, operation itself and post-op. His answers to my questions gave me confidence in what I will be going through in his capable hands.
Aug 14, 2020
Always greeted with a smile. — Janice B.
Always greeted with a smile. All staff I've dealt with have been courteous and professional. Never an extended wait time.
Aug 13, 2020
Very effective, efficient, professional and car... — Terry S.
Very effective, efficient, professional and caring.
Aug 10, 2020
Will not go anywhere else! — Joseph B.
Always a great place to go. Everyone is friendly! Dr. Hammer is a great doctor. Truthful and to the point. Cataract surgery was so smooth and the results were amazing. I will not go anywhere else. Shout out to Dr. Hammer’s assistant. They make a great team!
Aug 7, 2020
I would recommend, however, not Dr. BALL. He wa... — Pamela B.
I would recommend, however, not Dr. BALL. He was grouchy and acted like he could not wait to get out of the exam room. I will mo longer see him in the future. I do not tolerate that kind of behavior from a physician.
Aug 7, 2020
People are very friendly and answer my question... — Tomma B.
People are very friendly and answer my questions openly and honestly.
Aug 6, 2020
as always, great experience at this office — Linda H.
as always, great experience at this office
Aug 6, 2020
Appreciate their thoroughness.. — Gerald O.
I went to my appointment thinking it would be a simple and short fix for a minor problem based on a conversation I had had with the nurse on the phone. When I got there, they did test after test and came up with a diagnosis of glaucoma, the slow developing kind, thank goodness . I appreciate their being so thorough .
Aug 6, 2020
Thorough, friendly, professional, quality — Trudy H.
Thorough, friendly, professional, quality
Aug 5, 2020
Dr. Sarno is an outstanding doctor. I would ha... — John G.
Dr. Sarno is an outstanding doctor. I would have preferred to have seen higher levels of preparation for and attention to patient safety in the waiting areas
Aug 4, 2020
— Richard P.
Very professionals folks who take whatever measures needed to give the customers the best possible service.
Aug 1, 2020
My appointment was was right on schedule. Every... — Sandra P.
My appointment was was right on schedule. Everything went well and everyone was very friendly and efficient.
Aug 1, 2020
Everyone was so great to work with. Friendly, ... — Brian C.
Everyone was so great to work with. Friendly, positive, atmosphere makes for a great appointment. I was amazed at how prompt and quickly I moved through the appointment.
Jul 31, 2020
Trust my eyes to Dr. Ball! — Karen C.
The staff keeps you advised of the next steps as the preliminary eye test are done and by the time your eyes are dilated then it is time to be seen by the doctor. Dr. Ball is professional and pleasant. He preformed my cataract surgery four years ago, and I no longer need coke bottle glasses or hard contacts.
Jul 30, 2020
I have complete confidence in Dr. Kelley Baumho... — Ruth H.
I have complete confidence in Dr. Kelley Baumhover, O.D. She doesn't guess or leave anything to chance.
Jul 30, 2020
Very reliable and friendly and issues are expla... — Irene G.
Very reliable and friendly and issues are explained
Jul 28, 2020
I looked forward for my appointment with the Dr... — Donna O.
I looked forward for my appointment with the Dr. due to the fact that I felt that my vision was not as good as it had been. I always treasure the 1st part of the appointment in the little room. That part always gives me a good introduction to the whole appointment. It seemed that the 1st part was even improved to deliver important info re vision at the present time.
Jul 26, 2020
Very smooth process with good safety procedures... — Carole H.
Very smooth process with good safety procedures. Exam was thorough and I didn't wait long at any point. People were professional and very nice. I would highly recommend.
Jul 22, 2020
During this uncertain time of pandemic, DM Eye ... — Barbara B.
During this uncertain time of pandemic, DM Eye Surgeons was very forthcoming with their policies and practices for maintaining safe care. The reception staff are pleasant and helpful, as well as the check-out staff. Indeed, all staff were most congenial abd helpful.
Jul 22, 2020
My only complaint is after you get your eyes di... — Nancy B.
My only complaint is after you get your eyes dialated you wait in a room with bright lights which is very uncomfortable. I’m very satisfied.
Jul 18, 2020
Excellent service. I would definitely recommen... — Shirley C.
Excellent service. I would definitely recommend DSM Eye Surgeons to my friends.
Jul 18, 2020
Doctor Hammer and his staff. — Thomas M.
Doctor Hammer is always interested in what you think or need to understand the functions of your eyes. He is thorough and allows time for questions.
Jul 11, 2020
Appt was on time. Staff friendly and professional. — Rebecca S.
Appt was on time. Staff friendly
Jul 10, 2020
Very courteous, efficient, and professional car... — Roger B.
Very courteous, efficient, and professional care. All showed concern for our health protection regarding the coronavirus.
Jul 3, 2020
Staff is friendly, helpful & courteous — Marie N.
Staff is friendly, helpful & courteous from the moment a patient steps through the front door. All the way from reception to checkout. Dr. Hammer is very clear with explanation of the examination, and answers all questions.
Jul 3, 2020
I have been going for several years and appreci... — Susan H.
I have been going for several years and appreciate that there is very little waiting to be called and minimal waiting between tests and seeing the doctor. Staff is always courteous and professional. They definitely do things right!!
Jul 1, 2020
excellent care. However, the wait time between ... — Janice B.
excellent care. However, the wait time between parts of the visit were very long. I started at 2:40 and finished at 4 pm. for a simple check up.
Jul 1, 2020
Such an amazing staff — Michael M.
I must admit that given the worldwide situation that 2020 has presented to us I was more than a little bit scared about entering a doctor's office for the first time. This was nothing short of the previous visits. I was welcomed. Everyone told me that everyone was feeling the same way, but confident and positive of all of the operational changes. It really comforted me. I don't want to live scared, but I want to live cautious. I have two young daughters and I want to keep them safe. Doctor Steffensmeier and the entire crew are such special people. They show you how you are family to them. I feel it every time I visit.
Jun 30, 2020
Dr. Baumhover highly recommended — Finley R.
Dr. Baumhover is professional, thorough and knowledgeable. She is highly recommended.
Jun 26, 2020
I love my Dr at The Eye Surgeons. She’s so frie... — Vicki B.
I love my Dr at The Eye Surgeons. She’s so friendly and love her wearing the scrubs now. She always makes me fill like I’m her only patient and takes time explaining things to me. I appreciate that. I’m a retired nurse and tried hard to explain medical procedures and/or medical condition and Dr does that’s for me. Thank you for always be here for me.
Jun 26, 2020
Every time I come in for my eye appointment I d... — Tricia P.
Every time I come in for my eye appointment I don't feel like I have to wait very long before I'm called back to start the vision test.
Jun 25, 2020
Best Care — Russell T.
Been going to this place for years & have always gotten the best care with ALL the staff who work there. A person doesn't go back for many years if they didn't get the care you expect from them.
Jun 24, 2020
Quality eye doctors — Amy H.
They are very efficient and professional with their services
Jun 24, 2020
All employees are very kind and efficient. — Gary G.
All employees are very kind and efficient.
Jun 22, 2020
I have been a patient at Des Moines Eye Surgeon... — Kurt F.
I have been a patient at Des Moines Eye Surgeons since 2012. They have always done a great job. They take great care of my eyes. Dr. Ball is awesome, and he'll probably be my Ophthalmologist until he retires, after which, I'm sure I'll just switch to a different doctor at Des Moines Eye Surgeons. I highly recommend them.
Jun 20, 2020
Martha Sheldahl — Martha S.
Everyone I interacted with was helpful and friendly and your services are very well organized. I didn't expect to have to go through so many stations.
Jun 16, 2020
Very friendly staff. Dr. Baumhover is very tho... — Diana S.
Very friendly staff. Dr. Baumhover is very thorough and professional. I wont go anywhere else.
Jun 13, 2020
Good to know that you put the ages 50 to 100 in... — Cynthia H.
Good to know that you put the ages 50 to 100 in one bucket. :(
Jun 12, 2020
Des Moines Eye Surgeons the BEST!!!! 💖.. — Judy M.
I have been going to Dr. Ball for quite some time and very pleased every one is always so kind and gracious and answers any questions . Thanks so much for everything!! 💗💗😉
Jun 12, 2020
Dr Ball is amazing....very attentive & concerni... — Ida K.
Dr Ball is amazing....very attentive & concerning about your eyes
Jun 12, 2020
Well run office with great physician! We had a ... — Lauryn F.
Well run office with great physician! We had a great experience during our recent eye exams. Dr. Baumhover and her staff are the best!
Jun 10, 2020
Dr. Hammer and his nurse, Deb, are the best! — Sally F.
Dr. Hammer and his nurse, Deb, are the best!
Jun 10, 2020
Everyone was very professional, nice, and thoro... — Nancy D.
Everyone was very professional, nice, and thorough.
Jun 10, 2020
Great service, Very helpful Dr Pieper!! — Mark H.
Great service, Very helpful Dr Pieper!!
Jun 9, 2020
I have been going to Des Moines Eye Surgeons fo... — Mary L.
I have been going to Des Moines Eye Surgeons for many years. I chose them because my mother saw Dr. Sarno and he did many surgeries on her from cataracts to a cornea implant. I have complete trust in this group.
Jun 9, 2020
I have 3 more appointments before I can complet... — Mariann J.
I have 3 more appointments before I can complete a survey!
Jun 7, 2020
well organized. Friendly helpful staff. Physici... — Jamie C.
well organized. Friendly helpful staff. Physiciam took enough time to answer all my questions
Jun 7, 2020
Very well organized. Staff friendly and helpful... — Matthew C.
Very well organized. Staff friendly and helpful Physician gave us enough time to answer all our questions.
Jun 7, 2020
Everyone was friendly and professional. They we... — Becky C.
Everyone was friendly and professional. They were well organized and didn’t take much time at all.
Jun 1, 2020
I contacted you for a second opinion on my prev... — Sandra M.
I contacted you for a second opinion on my previous eye surgery. I discovered that you actually educate your patients on what is happening with their eyes. I did not have any education from my previous doctor. My friend has gone to this office for many years and she recommended you to me.
May 31, 2020
.. — Thelma K.
My visits with Des Moines Eye Surgeons have always been more than just satisfactory. They go above and beyond in the care of their patients. Professional and their knowledge in the care of the eyes is above reproach. I have been a patient of Dr. Sarno since 2000. When he decided to no longer do surgeries, he referred my husband and I to Dr. Hammer. He also is very knowledgable and professional. We have recommended this practice to our friends and will continue to do so in the future.
May 30, 2020
Very thorough and great care. I would and will ... — Brenda P.
Very thorough and great care. I would and will recommend to friends and family.
May 29, 2020
The Des Moines Eye Surgeon team is friendly, pr... — David A.
The Des Moines Eye Surgeon team is friendly, professional and easy to work with. Dr. Hammer is a true professional and has dealt with my 20/400-something vision in a caring advice-giving way. Thanks to him and the whole group!
May 29, 2020
— Kathryn G.
It was a good experience from the time I checked in till the time I checked out. No complaints at all. Dr . Sarno and his nurse, Carrie, are very knowledgeable, courteous and quite pleasant.
May 28, 2020
Staff are ALWAYS late to appointments, even whe... — Maren S.
Staff are ALWAYS late to appointments, even when I’m scheduled early in the morning. Also I was very disappointed that I saw no one wiping things down despite covid19. I have been to 3 other medical clinics who were top notch with cleanliness. I was very disappointed and uncomfortable.
May 23, 2020
The Best Experience — Charles H.
Every person I encounter in the complete and thorough eye exam experience is pleasant and upbeat, always willing to explain the process, and excited about helping me maintain the best vision I can.
May 20, 2020
Everything went so smoothly as far efforts made... — Jane B.
Everything went so smoothly as far efforts made to make the patient feel safe. Dr hammer answered my concerns.
May 20, 2020
The best eye care — Heather H.
Our family came to DM Eye Surgeons when we were tired of poor customer service at our small town local optometrist. After multiple years there, they still were never familiar with our cases. Three out of our family of four require glasses and contacts. We all are incredibly happy with DM Eye Surgeons. Your staff is always personable, you always know our needs and provide incredible care. Thank you.
May 19, 2020
Never seen, no problem! — Debra M.
I was a new patient and was seen the same day I called for eye pain. I was very impressed.
May 14, 2020
Great people love their repore with meAwsome d... — Connie R.
Great people love their repore with me Awsome doctor, dr. Ball !!!!
May 14, 2020
Dr. Only says everything good, I would like him... — Kathryn B.
Dr. Only says everything good, I would like him to go the #s w/ me!! Also told me to bring contacts...NEVER looked at them. Also, Dr. asked me when I got my contacts...I don't know...it is on the record!! Dr. always appears in a hurry to get to next patient....this goes over all the years I have been coming!!!
May 13, 2020
My experience was very positive.. everyone was ... — Teri B.
My experience was very positive.. everyone was professional and thorough... answered my questions
May 13, 2020
New patient, first appointment and procedure. F... — Denise J.
New patient, first appointment and procedure. From the beginning to the end, this facility and staff were top notch. Even in the midst of COVID-19 the service, smiles and attention to each person was so very good. Thankful!
May 12, 2020
— Charles M.
I'm always impressed by the friendly, cheerful, professional demeanor of every member of your staff. And Dr Ball always treats me as a person, not just another patient. I appreciate that!
May 12, 2020
Very efficient, very polite and friendlyAlway... — Jane W.
Very efficient, very polite and friendly Always on time with appointments
May 9, 2020
Everyone was well experience with their duties!... — Marcia C.
Everyone was well experience with their duties!!
May 8, 2020
Very thorough and exam done with a very pleasan... — Barbara R.
Very thorough and exam done with a very pleasant approach and in a timely manner.
May 2, 2020
— Debra G.
I have had herpes in my eye 3 times now and Dr Hammer has always been very aggressive in treating it. Everyone in the office is very professional and friendly.
Apr 30, 2020
Always appreciate efficiency and professionalis... — Janet J.
Always appreciate efficiency and professionalism!!!
Apr 3, 2020
I broke my glasses and was having a hard time. ... — Steven W.
I broke my glasses and was having a hard time. Dr. Ball got me in the same day which I really appreciate.
Mar 31, 2020
I received excellent care despite having to vis... — Karen M.
I received excellent care despite having to visit during the covid19 shutdown. Caring and personal attention were extremely apparent, and I left feeling assured that all that could be done at this time WAS done.
Mar 28, 2020
Staff is always very courteous and thorough wit... — Donna K.
Staff is always very courteous and thorough with exams. Time is taken to answer any questions I may have.
Mar 20, 2020
I have been visiting this office for many years... — Janna J.
I have been visiting this office for many years! I always get great care. I love Dr. Sarno and his nurse Kerry! Yesterday Kerry was out so I had Becky! She was so sweet and very knowledgeable! I couldn’t have received better care from any of the staff starting with the receptionist to the techs and wonderful Dr. Sarno!
Mar 19, 2020
Des Moines Eye Surgeons are Great They have Sup... — Richard K.
Des Moines Eye Surgeons are Great They have Super Nurses & Staff Dr. Sarno is Fantastic Thank You to everyone at the Clinic
Mar 18, 2020
When there was a mix-up in my appointment time,... — Sarah R.
When there was a mix-up in my appointment time, the staff immediately worked me in the schedule with little wait time.
Mar 17, 2020
Served is great. Everyone is very nice & helpfu... — Pamela T.
Served is great. Everyone is very nice & helpful. Dr. Steffensmeier explains everything to you. It's nice to have a doctor that is so caring about his patients & wants to make sure you have the best service.
Mar 14, 2020
Great as always! No need to add anything more. — Kevin L.
Great as always! No need to add anything more.
Mar 14, 2020
Positive Appointment — William F.
Always professional he friendly as well. Dr Hammer and staff are timely and courteous to the patient.
Mar 7, 2020
... — Philip C.
I have been a patient for DES MOINES EYE SURGEONS for some twenty (29) or more year`s. I have found DMES to be one of finest and best you will find in DES MOINES and the state of IOWA and the USA. Not only are they the best surgeons but provide excellent eye exam`s and one of the finest selection of eye glassware. Rev. Phil Carroll.
Mar 1, 2020
Very caring staff. Answered all my questions in... — Susan S.
Very caring staff. Answered all my questions in manner I could understand. Extremely clean facility.
Feb 19, 2020
Dr Ball is amazing! Thorough and to the point.... — Kimberly F.
Dr Ball is amazing! Thorough and to the point. I will never go anywhere else as I truly believe he cares to ensure my ears are as healthy as can be.
Feb 18, 2020
Very pleased with the care at this office. — Karen C.
Very pleased with the care at this office.
Feb 15, 2020
I so appreciate the kindness, professionalism, ... — Therese B.
I so appreciate the kindness, professionalism, and the ansewering of my questions. Really like Dr. Ball he made me feel so comfortable.
Feb 15, 2020
Professional Staff — Lyanna L.
I have been using the service of Des Moines Eye Surgeons for over ten years. All staff has been professional, helpful, knowledgeable, accommodating and friendly. It is comforting to know that with the different areas of eye care used, i.e. check in, prescription review, eye drops, nurses, assistants, doctors, that the experience will always be positive and refreshing experience.
Feb 11, 2020
Professional and caring. — Christine S.
They are very professional and caring. Helpful with any questions. I would definitely recommend them!
Feb 6, 2020
Everyone there at Des Moines Eye Surgeons was v... — Kenneth R.
Everyone there at Des Moines Eye Surgeons was very professional. Everyone from the receptionist to the doctor. I always enjoy going to my appointment.
Feb 1, 2020
First appointment, friendly, efficient office. — Dawn S.
First appointment, friendly, efficient office.
Feb 1, 2020
The entire process was very smooth and fairly q... — Amy E.
The entire process was very smooth and fairly quick. I was called back for an exam before even completing the paper work. Then waited for the next person to call me back. Again moved pretty quickly and they were very friendly and efficient. No one tried to sell me anything or pressure me at all. I was interested in hearing about lasik and I received a nice brief consult which provided options also. Upon check out they printed my prescription and off I went. Great, friendly staff with a very smooth process in place.
Jan 31, 2020
The entire staff is very professional. — Mary O.
The entire staff is very professional.
Jan 29, 2020
Everything runs so smoothly but it doesn't seem... — Judith B.
Everything runs so smoothly but it doesn't seem we are being rushed through.
Jan 28, 2020
Wonderful weekend response to an urgent need — Carson B.
We needed to talk to one of their doctors on a Saturday regarding an urgent eye concern for my 19 year old daughter. I was immediately put through to Dr. Ball. (I did not need to wait for him to call back, like with many other doctor's offices. The answering service put me through to him right away.) Dr. Ball explained what to look for regarding more concerning issues and said he would call us the next day (Sunday) to determine how things had progressed. He called on Sunday and offered to meet with us that day before my daughter went back to college at Iowa State that night. He met us at the office and was very thorough with discussing next steps and what to do if this occurred again. Due to the potential damage this issue can cause quickly, he even told her where she could be seen in Ames so she didn't have to wait to see one of their doctors if the issue returned in the future. I couldn't ask for anything more than what Dr. Ball did. Amazing patient care and genuine concern for her well-being.
Jan 28, 2020
Great experience. All of the staff from recepti... — Robert F.
Great experience. All of the staff from reception to exam room were great. Dr. Steffensmier was very thorough and nice
Jan 23, 2020
I enjoyed my time there and all people that hel... — Michael T.
I enjoyed my time there and all people that helped me through the exam were very helpful.
Jan 23, 2020
I have always been pleased by the service I rec... — Donita W.
I have always been pleased by the service I receive from Des Moines Eye Surgeons.
Jan 23, 2020
Dr. Hammer — Fred S.
Best sincere, genuine caring eye doctor we have ever had for the last 11 years.
Jan 22, 2020
I have been going here for a long time. Always ... — Ron A.
I have been going here for a long time. Always get me in quick and take care of my needs.
Jan 22, 2020
Knowledgeable, efficient, and friendly - the be... — Linda B.
Knowledgeable, efficient, and friendly - the best!!!
Jan 17, 2020
Felt got a good exam and good info from Dr. — Charlene O.
Felt got a good exam and good info from Dr.
Jan 10, 2020
I can't say enough good things about my care — Rosemary G.
I can't say enough good things about my care with Dr .Matthew E. Raecker,M.D. He came in the office on a holiday and opened it up just for me. Dr. Raecker went above and beyond to help me. Dr. Raecker worked me in his appointments to see me two more times 2 days apart. I was there visiting my son in Des Moines, I live in Colorado. So I wasn't even his regular patient. Great Doctor. Rosemary Grenier (rosewood.farms@hotmail.com)579 Canterbury Court, Canon City, Colorado 81212. 719-275-4128
Jan 10, 2020
Staff Training Needed. — Carol M.
Most of the staff I met with were fine. There was one young man who did not introduce himself, did not make any eye contact with me, was chewing gum like it was his job and missed my eye with the dialation drops. Really felt like a side of beef on the assembly line. I think the work they do at this clinic is good, lacking in bedside manners. Training on how to greet and treat people would benefit everyone. Dr. seemed rushed to get me in and out.
Jan 8, 2020
— Lois E.
Appreciated being reassured I did right thing by asking to be seen because of an alarming concern, although, as it turned out not urgent.
Jan 4, 2020
— Dixie S.
I have complete trust in Dr Hammer & his nurse, Deb. They are professional & caring.
Jan 1, 2020
Everything is good except my visits are almost... — Judith N.
Everything is good except my visits are almost 2,hours long from start to finish
Dec 20, 2019
Professional, knowledgeable, caring and courteo... — James C.
Professional, knowledgeable, caring and courteous staff.
Dec 17, 2019
Highly Recommended — Kenneth M.
Professional service. Very little wait time. Staff that cares for your health.
Dec 11, 2019
Too much time — Daniel S.
My appointment was for 10:10 am on 12/9/19. I’m not sure what may have happened that morning but it was 11:55am before I was able to leave the office. I’m not sure why it took so long for me to complete my eye exam as I would not think it should take more than about an hour to complete an exam. I was very disappointed in how long this process took as I was not prepared to spend almost 2 hours at the office to complete this exam. I did not even get an apology for how long this process took.
Dec 10, 2019
Great Staff, have handle my eye issues well — Linda O.
Great Staff, have handle my eye issues well
Dec 4, 2019
Been seeing Dr Sarno for years and all the staf... — Bret B.
Been seeing Dr Sarno for years and all the staff do a great job and always on time and friendly and professional
Nov 22, 2019
Only the best for my eyes! — Arlen B.
Everyone on Dr. Ball's team is professional as well as friendly. Cutting edge technology and unsurpassable expertise. My finicky eyesight has received their excellent care for over ten years.
Nov 22, 2019
— Kathleen S.
I have been coming to Doctor Sarno for many years, and have recommended him to others. My brother and sister-in-law told me about him and I am very satisfied.
Nov 21, 2019
I found the whole staff at Des Moines Eye Surge... — Russell H.
I found the whole staff at Des Moines Eye Surgeons to be friendly and extremely competent.
Nov 21, 2019
— Catherine H.
Your office is usually on time and the exam process is streamlined and thorough.
Nov 19, 2019
Always a very friendly helpful staff and in the... — James S.
Always a very friendly helpful staff and in the 8+ years I’ve been going there I’ve never had to wait more then 5 minutes to be called to have my eyes checked.
Nov 5, 2019
Great Experience — Katherine H.
My family and I have been going to Des Moines Eye Surgeons for over 10 years. Always excellent care and service!
Nov 5, 2019
Very efficient and personalized care! — Annette L.
Very efficient and personalized care!
Nov 2, 2019
Everyone is so friendly, helpful and profession... — Sandra L.
Everyone is so friendly, helpful and professional. I don't live in Iowa any longer, but I have no intention of transferring my eye care to anyone else.
Oct 31, 2019
Good experience. I have recommended them to ma... — Lynn P.
Good experience. I have recommended them to many friends.
Oct 31, 2019
Long time patient — Lindy K.
I appreciate the texted appointment reminders and friendliness of the staff. My routine annual exam was very efficient and thorough.
Oct 30, 2019
I have had a very positive experience with the ... — Anne N.
I have had a very positive experience with the staff during my appointments
Oct 29, 2019
Excellent healthcare professionals... Dr Ball i... — Clara L.
Excellent healthcare professionals... Dr Ball is a good doctor.
Oct 25, 2019
It's fast, friendly and never boring. I must l... — Christen T.
It's fast, friendly and never boring. I must love going to the eye Dr.!! :) since I'm so near sighted, I value being able to see clearly.
Oct 23, 2019
Everyone is very friendly and helpful when I co... — Carol D.
Everyone is very friendly and helpful when I come in.
Oct 19, 2019
Very thorough exam. Dr Steffensmeier answered m... — Janelle V.
Very thorough exam. Dr Steffensmeier answered my questions about hereditary with glaucoma and macular degeneration. Always a good experience. Same with the contact department.
Oct 18, 2019
Friendly staff, on time and providing all the i... — Roberto E.
Friendly staff, on time and providing all the information needed after the visit
Oct 18, 2019
— Mary B.
I am assuming the highest numbers represents the best rating and recommendations.
Oct 18, 2019
Truly Professional Setting — Danny S.
Unfortunately in this day & age, what you encounter in medical "professional" business is, at best, a corporate, glued on smile, sincerity. NOT with these folks! They know how to combine efficiency with a friendly, positive attitude. Their open, honest & knowledgeable responses create a positive, caring atmosphere in an environment that is often fraught with anxiety. Keep up the good work & make it even better!
Oct 17, 2019
Dr. Ball is very personable,skilled, thorough, ... — Thomas T.
Dr. Ball is very personable,skilled, thorough, professional, competent, supportive-of-his staff, timely and a delightful conversationalist who takes care to personalize his approach to both me and to my lovely wife. The only demerit proffered him is his choice of rather bland socks. If he were not so courteous, his likability would not show at all. We are exceedingly pleased.
Oct 15, 2019
Tim O — Timothy O.
Dr. Brad Hammer and the group at DM Eye Surgeons are top notch! I've always received individual attention, have never been rush and have all of my questions answered on an individual basis! I highly recommend them to anyone in need of eye care!
Oct 15, 2019
staff friendly, competent, fairly short wait ti... — Max V.
staff friendly, competent, fairly short wait time
Oct 15, 2019
— Matthew K.
I’m not sure why there is a charge for the doctor to examine my contacts. Isn’t it their job to do so and what do I have insurance for? I have been to 4-5 other doctors and have never had to pay for that. Very irritating.
Oct 12, 2019
— Elizabeth E.
I arrived a bit early but I was taken care of almost immediately. I didn’t have time to read the book I took to kill time. I filled out my online info which seemed to save time.
Oct 11, 2019
— Dennis J.
Online completion of pre-visit documents is a real plus and saves everyone quite a bit of time. On the appointment day, staff at reception were pleasant and courteous and sped the process along. The initial technical staff were genuinely happy to be helping and displayed a completely professional manner. These staff appeared practiced and technically adept. Dr. Hammer is a pleasant and engaging gentleman who took the time to explain what he was looking for and what the next steps should be. I am not surprised that he and Des Moines Eye Surgeons came so highly recommended by my primary care physician.
Oct 11, 2019
First visit — Stephanie B.
My first appointment with Dr. Raecker was a good experience.
Oct 11, 2019
Our son had cataracts surgery at Desmoines Eye ... — Kathleen L.
Our son had cataracts surgery at Desmoines Eye Surgeons. He recommended the wye Dr. to me. I was very impressed. I have never had such an extensive exam. When I told my son I was impressed he said I told you so.
Oct 10, 2019
I have sent 3 friends to Dr. Hammer. All very p... — Marion H.
I have sent 3 friends to Dr. Hammer. All very pleased.
Oct 9, 2019
— Gary N.
DMES are extremely professional and thorough. I always feel that I am their main priority. They are more than willing to answer any questions I might have.
Oct 8, 2019
Everything was great, except the price we had t... — Larry A.
Everything was great, except the price we had to paid for are written prescription. That should be included on everything , it a piece of paper.
Oct 5, 2019
The nicest people to work with. Always willing ... — Kenneth W.
The nicest people to work with. Always willing to help. I could not ask for a better place to get my eyes checked.
Oct 4, 2019
Very caring office and employees. Appt was duri... — Kristin W.
Very caring office and employees. Appt was during a several weather event. All pt and staff to go to basement. Staff very supportive to all.
Oct 2, 2019
My daughter had a great experience. Everyone w... — Olive C.
My daughter had a great experience. Everyone was so friendly and great!
Oct 2, 2019
Management of the practice has always been exce... — Margaret M.
Management of the practice has always been excellent in my opinion. I respect Dr. Steffensmeier and have been pleased with his care for overfive years.
Sep 28, 2019
The exam was as usual, the best I have ever had... — Sam C.
The exam was as usual, the best I have ever had. My doctor is well above the norm. Good doctor. The wait time in the waiting area is excessive. I would hope the organization.could reduce their overbooking to eliminate this issue.
Sep 28, 2019
Always professional, always friendly and always... — Kim P.
Always professional, always friendly and always willing to work with you and explain things.
Sep 21, 2019
The staff and Doctor were very friendly and pro... — Hamilton D.
The staff and Doctor were very friendly and professional The entire process was very efficient and quick.
Sep 20, 2019
Great group of very good doctors. — Donald H.
I have been a patient of Dr. Hammer for years. He is very focused and attentive. I have complete confidence in his care.
Sep 19, 2019
Very prompt and courteous. Respectful of my ti... — Rebecca H.
Very prompt and courteous. Respectful of my time
Sep 18, 2019
Great service is provided but it took a long ti... — Donald S.
Great service is provided but it took a long time to get through the exam. There were a lot of patients in the waiting area. Clearly the schedule was overbooked, making it very inefficient for the customers.
Sep 17, 2019
The people are friendly, professional and organ... — Thomas B.
The people are friendly, professional and organized. You give me confidence!
Sep 17, 2019
Eye Exam — Cheryl P.
I was very pleased with the service I was provided with all through the process of my eye exam. I felt it went relatively quickly and very smoothly.
Sep 16, 2019
check in was very fast and the wait time from c... — Brooke M.
check in was very fast and the wait time from check-in to go back and start the exam was less than 5 minutes.
Sep 14, 2019
always appreciate quick appointments. — Kathleen S.
always appreciate quick appointments.
Sep 14, 2019
The Place for Eye Care — Esther R.
I have been very pleased with the attention I've received at Des Moines Eye Surgeons.
Sep 14, 2019
Because of the expertise of the Dr.s and staff ... — Karen E.
Because of the expertise of the Dr.s and staff at Des Moines Eye Surgeons I am alive today. Thought I was having a detached retina and they said my eyes were fine, and suggested and made an appointment for an ultrasound of my Carotid Artery and found that I was 99% blocked and needed surgery immediately. They saved my life. literally....
Sep 13, 2019
Nobody likes going to the doctor but your staff... — Patrick R.
Nobody likes going to the doctor but your staff makes it a very comfortable experience. They were prompt and courteous. Dr. Hammer is great and I would highly recommend him to anyone looking for a physician.
Sep 13, 2019
Customer oriented — Carol H.
Everyone was very pleasant and professional. I felt everyone cared, which is a rarity.
Sep 13, 2019
Not happy about not seeing the Dr. I have very ... — Christy C.
Not happy about not seeing the Dr. I have very bad eyes so my specialist recommended the dr. but yet I didn't see one.
Sep 13, 2019
Excellent customer service from all staff membe... — Marcia W.
Excellent customer service from all staff members.
Aug 4, 2019
everyone is very friendly & professional — Elijah J.
everyone is very friendly & professional
Aug 3, 2019
The doctor and staff are very helpfull and resp... — Rosemary S.
The doctor and staff are very helpful and respectful.
Aug 2, 2019
Have been seen at this facility for years. Alw... — Lynn P.
Have been seen at this facility for years. Always good customer service, kindness, friendly folks from reception to physician.
Jul 31, 2019
Truly Awesome Service. — Harold K.
From the very first person in signing in to the last one in paying my part of the bill and setting up the next appointment, the entire staff is truly awesome! Everyone including the doctor are friendly and knowledgeable. You come away feeling they are definitely interested in providing the best service possible. Any questions I had were answered completely.
Jul 31, 2019
Professional, courteous and respectful of my ti... — Kurt K.
Professional, courteous and respectful of my time!
Jul 29, 2019
Dr. Baumhover is awesome! What more can I say... — Ruth H.
Dr. Baumhover is awesome! What more can I say?
Jul 27, 2019
Glad to see DMES online and reaching out to pat... — James S.
Glad to see DMES online and reaching out to patients electronically.
Jul 25, 2019
— Madhumati C.
I am very satisfied with my appointment, ease of registering & waiting time.
Jul 23, 2019
I have always had such a great experience with ... — Cynthia S.
I have always had such a great experience with Des Moines Eye Surgeons. I have recommended your office to a friend who now goes there.
Jul 23, 2019
Very friendly and professional staff. Been goi... — Alan N.
Very friendly and professional staff. Been going there for a number of years and have no desire to change.
Jul 19, 2019
Outstanding in every way!I have been coming he... — Robert M.
Outstanding in every way! I have been coming here for decades. Every visit has been great; every physician and staff member is friendly, professional, skilled, and efficient.
Jul 6, 2019
The doctor is awesome.very friendly and helpful... — Hala A.
The doctor is awesome.very friendly and helpful.
Jul 5, 2019
— Aaron J.
Fun seeing Brad and Deb and the new kid who put the drops in my eyes.... thanks Aaron Jones
Jul 2, 2019
Quick, competent annual eye checkups. — Mark E.
Quick, competent annual eye checkups. Three different people looking at my eyes, reviewing my existing freckle (no change), my very early beginnings of a cataract (too slight for treatment, but let's keep an eye on it) and no signs of diabetic retinopathy despite being treated for diabetes for 20+ years). Lots of time for questions. What's not to like?
Jul 1, 2019
I feel like my eye surgeon is very competent an... — Gary A.
I feel like my eye surgeon is very competent and my eyes are getting the best of care
Jun 28, 2019
music in the office ugh...... — Mary C.
love my dr steffenmeiers…...the best....since the office has older patients...the music is way off...too much...something light please to the ear ande nervous system
Jun 26, 2019
Extraordinary service and care! — Galen H.
Very professional. I feel confident I am getting great care. Friendly staff.
Jun 24, 2019
Friendly, timely and very professional service.... — Richard L.
Friendly, timely and very professional service.
Jun 24, 2019
5 stars. my experience was very easy and pleasa... — Leroy G.
5 stars. my experience was very easy and pleasant.
Jun 21, 2019
— Suzanne N.
I have gone here for years and have always received the very best service. It is such a well run group serving many people at the same time with very little waiting. Everyone seems so organized. Dr. Sarno has been so great always!
Jun 19, 2019
Excellent service. — Dawn L.
Excellent service. The front desk and nurses are welcoming and make you feel at ease. The office is run efficiently.
Jun 19, 2019
Very efficient office & staff friendly — Earlene D.
Very efficient office & staff friendly
Jun 18, 2019
Excellent care and caring — Robert B.
They are always efficient and courteous. Appreciate the great care we receive.
Jun 18, 2019
Appointment on time and questions thoroughly an... — Patricia N.
Appointment on time and questions thoroughly answered.
Jun 14, 2019
— Richard A.
Dr. Sarno corrected my sight years ago and it is still holding up well. I am very appreciative of this and will continue going to him as long as I can. I hope he never retires.
Jun 14, 2019
everyone is very professional and caring. I fee... — John B.
everyone is very professional and caring. I feel very good about my decision to use Des Moines Eye Surgeons.
Jun 13, 2019
Great Eye Doctors — Jerry W.
Great Eye Doctors who take the time to explain their diagnosis.,Support help very good
Jun 13, 2019
Good eye exam, but can't find my vision problems — Gary N.
Had a good exam, no problems with my eyes, but couldn't address the vision problems i'm having, apparently their not related to the eye itself. but must be in the nerves or muscles controlling the eyes, or damage from the Statin drugs that have caused the problems.
Jun 13, 2019
Always nice people from check in to check out. ... — Lois M.
Always nice people from check in to check out.
Jun 11, 2019
I love the office — Addam S.
I love the office, everyone is fantastic. I’ve never left feeling like I didn’t receive the help and attention I needed for all my eye related issues. I liked it so much I recommended that my wife come here and she is afraid of anything that has to do with her eyes. She actually enjoys going now. A+
Jun 11, 2019
I had a great experience with Des Moines Eye Su... — Elissa C.
I had a great experience with Des Moines Eye Surgeons however the wait time was a bit much. I arrived 15 minutes early for my appt and was there for close to 2 hours, over an hour was spent waiting.
Jun 7, 2019
Dr. Hammer and Staff — Marcella D.
I was very pleased with Dr. Hammer and his entire staff during both of my cataract surgeries in May! Felt comfortable to have the surgery there.
Jun 6, 2019
Friendly people and I always feel that I get a ... — Cynthia H.
Friendly people and I always feel that I get a good, thorough examination.
Jun 6, 2019
Professional and Friendly — Linda P.
Always professional and everyone (without exception) is always very friendly.
May 31, 2019
Fine physician — Allan D.
Dr. Ball was recommended to me by my brother, a former Past President of the Academy of Ophthalmology. His work and care was excellent and I have been pleased by his followup. I have recommended him to several of my friends.
May 29, 2019
Dr. Sarno is the best and we thank the Lord for... — John C.
Dr. Sarno is the best and we thank the Lord for him being our eye doctor. With the Lord's love and prayers.
May 28, 2019
Have gone to Dr Hammer for years. He did my las... — Linda T.
Have gone to Dr Hammer for years. He did my lasic surgery in 2005.
May 28, 2019
1st time patient I was impressed at the continu... — Joan B.
1st time patient I was impressed at the continuitity in the process of entering the door until check-out.
May 23, 2019
Easy check in and everything was done on a sche... — Fergus B.
Easy check in and everything was done on a schedule.Very comfortable as each stage was handled professionally and quickly. the waiting areas were all clean and there were mag's to read if you so desired.
May 23, 2019
Very fast and efficient. Always take time to an... — Bonnie W.
Very fast and efficient. Always take time to answer my questions.
May 22, 2019
Your technicians are so friendly and helpful. T... — Nancy H.
Your technicians are so friendly and helpful. They they perform each of their jobs with efficiency and ease. We feel we could receive no better care from the drs or staff.Thank you for caring about your patients.
May 22, 2019
Just wish it took a little less time.Do a lot ... — Steven B.
Just wish it took a little less time. Do a lot of waiting.
May 21, 2019
I love your team as they are always friendly an... — David A.
I love your team as they are always friendly and professional. I've got very poor vision and Dr. Hammer has kept on top of the various potential issues that can be present with such poor eyesight and communicated the matter to me. My eyes are in great health thanks to him and the team.
May 20, 2019
pleased with high level of performance and conc... — John C.
pleased with high level of performance and concerned attention to my eye health
May 19, 2019
Very pleasant — Nanette H.
I had just a small wait but everything went quickly and everyone is so nice. The location is easy to get to, also.
May 14, 2019
Fantastic Experience — Mark T.
They were organized, efficient and everyone was extremely friendly. Dr. Ball did a great job explaining what was going on and helped me understand the issues with my eyes in a simple way. I would highly recommend Des Moines Eye Surgeons.
May 11, 2019
They get a 20/20 rating! — Sheryl G.
Always feel the genuine care and concern for my eye health, from the entire staff. They are timely and efficient from check in to check out. I like that I can purchase my glasses right there, also.
May 10, 2019
. — Carol S.
Very friendly staff, no waiting time, took the time to answer my questions, explained the exams, and informed me of my medial conditions.
May 10, 2019
I got chemical burns in my eyes several years a... — Barbara K.
I got chemical burns in my eyes several years ago. Dr. Ball saved my eyesight. I was brought into your office in late afternoon & Dr. Ball was still working on my eyes after your office closed. I firmly believe he saved my sight & I will continue to see him annually.
May 8, 2019
I am always very pleased with Des Moines Eye Su... — Cindy J.
I am always very pleased with Des Moines Eye Surgeons. Dr. Hammer has been our ophthalmologist for years. He is the best!
May 2, 2019
I have gone there more than 20 years and always... — Loren S.
I have gone there more than 20 years and always with the best possible results.
Apr 30, 2019
Excellent various eye tests very friendly — Carla M.
Excellent various eye tests very friendly
Apr 29, 2019
I was very pleased with the care I received dur... — Patricia A.
I was very pleased with the care I received during an after hours visit. He was on call for my physician from another practice. Would highly recommend him.
Apr 27, 2019
Dr. Ball and his staff are excellent. — David B.
Dr. Ball and his staff are excellent. I have always been treated well, and my appointments have always been on time. Everyone is polite and helpful. I very much recommend this practice
Apr 24, 2019
I always feel the assistants take plenty of tim... — Mary M.
I always feel the assistants take plenty of time with me and are willing to listen to whats going on with my eyes. They are gentle and helpful with drops, etc. I feel Dr. Steffenmier gives me good advice and tells me what's happening with my eyes too.
Apr 24, 2019
Serving Mom — Mildred H.
I wish they'd tried to put her n the regular chair rather leave her in the wheelchair because of the inability to do a more accurate pressure check for glc. I know it's getting more/more difficult for her to transfer from one sitting to another. Just wanted to make sure eye pressures are safest for her.
Apr 22, 2019
They were very thorough, Very friendly & knowle... — Brenda P.
They were very thorough, Very friendly & knowledgeable Would strongly recommend Des Moines Eye Surgeons to everyone.
Apr 22, 2019
Fast service kind people. Great doctor. Stayed ... — Vicki M.
Fast service kind people. Great doctor. Stayed and had conversation! All around happy!!
Apr 21, 2019
Sherrie Young and Dr. AS are the best. — Gerald O.
Sherrie Young and Dr. AS are the best.
Apr 19, 2019
Always friendly and courteous employees — Richard C.
Always friendly and courteous employees
Apr 18, 2019
The doctor did a very good job on my cataracts ... — Mark L.
The doctor did a very good job on my cataracts and follow up visits have been great with friendly assistants.l
Apr 15, 2019
The check-in personnel were very accommodating ... — Dennis D.
The check-in personnel were very accommodating and friendly. They worked me in when I didn't have an appointment. Kelly Baumhover was excellent.
Apr 15, 2019
Efficient Office — Bonnie S.
The office is extremely efficient. I was called into the exam room with 3 minutes of my arrival and was in and out in less than 35 minutes, including refraction. Very impressed. We are all very busy and it's wonderful to have an office that values the patient's time.
Apr 12, 2019
Everyone is very nice and knowledgeable. — John P.
Everyone is very nice and knowledgeable.
Apr 11, 2019
Everyone is always so nice and helpful. Appreci... — Kenny W.
Everyone is always so nice and helpful. Appreciate you all
Apr 11, 2019
Very friendly and nice and knowlegeable — Pamela F.
Very friendly and nice and knowlegeable
Apr 9, 2019
DM Eye Surgeons help keep you current. — David S.
Des Moines Eye Surgeons help with keeping me current with eye exam and health on a yearly basis. When you arrive you receive a friendly greeting, minimal paper work, and for the most part a timely exam with a review of the previous year and the changes-if any-on the current visit.
Apr 9, 2019
They make you feel like you are family — Michael M.
This is always an appointment that I do not fear. The staff is focused on client care and comfort. It is like you are being welcomed into your Aunt or Uncle's house for a family event!
Apr 5, 2019
Annual Eye Check Up — Russell T.
Been coming to this office for years & have always stayed with my current doctor. Wouldn't go anywhere else.
Apr 3, 2019
Top notch professionals! Easy access, place is... — James S.
Top notch professionals! Easy access, place is very clean. So glad I picked Dr. Steffensmeier to perform my LASIK!
Apr 3, 2019
Check out — Lori G.
Everything was great up until I checked out. The person checking me out had no personality at all. I felt as though I was interrupting her stuffing envelopes!
Apr 2, 2019
The staff is great, from check-in to check-out.... — Robert R.
The staff is great, from check-in to check-out. They always keep you informed of what is happening. I would not trust my eyes to anyplace else. Dr. Sarno is the greatest I have seen him for over 35 years.
Mar 28, 2019
Had two cataract surgeries nearly 20 years ago.... — Stanley L.
Had two cataract surgeries nearly 20 years ago. Has worked well.
Mar 28, 2019
Was very pleased with the treatment and also pl... — Jose R.
Was very pleased with the treatment and also pleased with the nurses that took care of me before and after surgery. One of the best doctors out there would highly recommend for anyone looking into any eye surgery.
Mar 27, 2019
I would highly recommend Des Moines Eye Surgeon... — Ann D.
I would highly recommend Des Moines Eye Surgeons. Dr Ball has been my eye doctors for over 20 years and he and his staff have always provided excellent care.
Mar 22, 2019
Moving from one area to the next was easily don... — Melbourne O.
Moving from one area to the next was easily done with appropriate wit time. Dr. S suggested that my wife talk to the contact lens specialist about a problem she had taking out lenses. He said she may have tips. We waited over 20 minutes to speak to her. She was very busy and could not respond at the time. No call back was ever done. That was disappointing.
Mar 19, 2019
Most comprehensive eye exam I have had to date... — David J.
Most comprehensive eye exam I have had to date. The process was very effecient and professional. All the technicians were very considerate, and I felt very comfortable with Dr. Sarno.
Mar 18, 2019
Patient Portal — Marie N.
Processing runs a little too fast between patient & doctor assistant, and between patient & checkout desk. A 'Patient Portal' would accommodate the patient quite well for things like access to prescriptions, when the ball is dropped by assistant and checkout desk. Receiving the prescription by USPS is not efficient when the patient lives in an area where mail service is 2-stars at best.
Mar 14, 2019
I rarely wait longer than 5 minutes before seei... — Claranne P.
I rarely wait longer than 5 minutes before seeing each tech and the doctor. They are efficient and professional and make me feel comfortable.
Mar 12, 2019
Dr. Sarno and the entire staff are fantastic. — Robert Y.
Dr. Sarno and the entire staff are fantastic.
Mar 12, 2019
The staff is great and always very helpful and ... — Theresa T.
The staff is great and always very helpful and understanding and Dr. Steffensmeier is awesome in giving me feedback on my eye problems and what is best to do. Great place to have eyes checked and large selection of eye wear to choose from. Very knowledgeable in all areas.
Mar 12, 2019
Dr. Steffensmaier needs better patience — Barbara H.
The staff in general are very nice, however are Dr. Steffensmaier does not do well with the elderly. My mother likes to talk and he does not take the time to listen to “non related” conversation. Twice I saw him mention to his assistant to get her out of the room. Amazingly enough, my co-worker has said the same thing.
Mar 11, 2019
Everyone was helpful, friendly and made the vis... — Elizabeth H.
Everyone was helpful, friendly and made the visit pleasant.
Mar 10, 2019
Des Moines Eyes Surgeons - Excellent Opthamalog... — Robert B.
Des Moines Eyes Surgeons - Excellent Opthamalogical expertise delivered in a caring environment. Dr. Sarno is a tremendous ophthalmologist. I would never think of consulting any other physician for the care and treatment of my eyes. He is supported by a wonderful, caring staff.
Mar 9, 2019
Dr Hammer and supprt staff are top drawer! — Steven W.
Dr Hammer and supprt staff are top drawer!
Mar 7, 2019
This place had made my eyes feel great. — Mamie S.
This place had made my eyes feel great.
Mar 4, 2019
The clinic has great personnel and I am pleas... — Robert M.
The clinic has great personnel and I am pleased with doctor Steffensmeier
Feb 26, 2019
Your office is run in a highly professional man... — Margaret U.
Your office is run in a highly professional manner. All personnel are polite, friendly and respectful.
Feb 25, 2019
— Ronald Z.
Everyone in the office are most personable and friendly. The staff makes one feel very welcome.
Feb 25, 2019
Courteous and fast. Nothing but praise for all ... — Daniel E.
Courteous and fast. Nothing but praise for all your staff!8
Feb 23, 2019
I tell everyone about you. I've passed out I do... — Sheila B.
I tell everyone about you. I've passed out I don't know how many of Dr Ball's business cards in the last five years. The reason is the office staff -- well Dr Ball is great too, but I have never been in a professional office where everyone I come in contact with is as warm and friendly as well as professional as your whole staff is.
Feb 22, 2019
Long term patient — Keith L.
I have always received quality treatment at the Des Moines Eye Surgeons. From routine patient care to surgery they are excellent.
Feb 21, 2019
sant experience in all... — Ramona F.
Thank you for a very pleasant experience in all areas of my eye exam.
Feb 20, 2019
Makes my appt easy and stress free. To Dr Ball — Constance K.
Always friendly and helpful. Not too long to wait. Listens to what I have to say. Easy check in and out. Free face masks for cough ears and virus control.
Feb 20, 2019
Always very thorough and knowledgeable. Friendl... — Donna K.
Always very thorough and knowledgeable. Friendly staff.
Feb 18, 2019
Every one I came in contact with was kind and h... — Donna C.
Every one I came in contact with was kind and had a smile.
Feb 13, 2019
I have enjoyed the quality service over the yea... — Dennis K.
I have enjoyed the quality service over the years and recommend your service to others.
Feb 12, 2019
Very friendly and professional. Dr. Ball is exc... — Kay A.
Very friendly and professional. Dr. Ball is excellent and I wouldn't trust anybody else.
Feb 9, 2019
I am only giving the office environment a "f... — Pamela F.
I am only giving the office environment a "fair" because there is no restroom convenient to use like at Wolfe Clinic. You can't "go" in between getting your eyes dilated and checked by the doctor because you don't know if you'll have time, since the restroom is out in the front entrance. Also, you do not have a handicap accessible restroom. The door is too heavy for me to open, so afterwards,one of the girls offered to accompany me and open the door for me, wait on me, and then open it again to help me out. I appreciated her immensely. But it would be better to have a push-button door on the restrooms like you have on the front entrance.
Feb 8, 2019
Everyone was friendly, helpful and knowledgeabl... — Karen G.
Everyone was friendly, helpful and knowledgeable.
Feb 4, 2019
First Class Facility — Michael S.
The doctors at DSM Eye Surgeons are extremely caring. They take their time, explain what and why they do throughout each step. They truly invest themselves into giving you the best care possible. Starting with the front desk and all support staff you feel welcomed and treated with the utmost respect.
Feb 1, 2019
Pleasant Experience — Jane C.
My experience at DSM Eye Surgeons has always been pleasant. I'm in and out within an hour, so I feel my time is respected. The atmosphere in the office is relaxed and friendly.
Jan 31, 2019
I've always been very happy with services. — Dennis P.
I've always been very happy with services.
Jan 29, 2019
I always receive the best care,My concerns are ... — Shelley D.
I always receive the best care,My concerns are always addressed.
Jan 28, 2019
Senior citizen — Jan F.
My appointment was on time. Everyone from the front desk to those technicians who submitted eye testing on me where very courteous and professional. My doctor gave me a thorough examination and does an awesome job of explaining everything. I highly recommend these services.
Jan 28, 2019
I've always liked the service and people at Des... — Patricia G.
I've always liked the service and people at Des Moines Eye Surgeons.
Jan 28, 2019
The online information and reminders are great.... — Craig B.
The online information and reminders are great.
Jan 25, 2019
I felt very well cared for and that every emplo... — Sandra P.
I felt very well cared for and that every employee I interacted with cared about my eyesight.
Jan 22, 2019
Staff was very welcoming. After check in, the w... — Lawrence H.
Staff was very welcoming. After check in, the wait was minimal. The various stages of the visit were to the point with hardly time to get more than one article read between parts of the visit. The staff answered my questions explaining the purpose of the various steps taken. Peace,
Jan 22, 2019
This is always a quick and easy appointment to ... — Sheri S.
This is always a quick and easy appointment to attend. Short wait time, all procedures explained, they have this down to a science!
Jan 21, 2019
My visits are always. — Sandra H.
My visits are always so pleasant. The whole staff at Des Moines eye surgeons are great!!
Jan 18, 2019
Needed to see eye doctor for eye problems. Got ... — Lloyd J.
Needed to see eye doctor for eye problems. Got in the next morning.
Jan 18, 2019
I was very satisfied with the nurses, Doctor an... — Patrecia P.
I was very satisfied with the nurses, Doctor and staff.
Jan 16, 2019
Everyone is very kind and very professional — Charlene S.
Everyone is very kind and very professional
Jan 15, 2019
Great service! Staff was polite and professiona... — Charles G.
Great service! Staff was polite and professional. Dr. Hammer is great!
Jan 14, 2019
— Pearl S.
There was no wait time for my appointment. The staff was efficient and friendly and put me at ease immediately.
Jan 14, 2019
This is a well-run, well-managed medical practice. — Dee P.
The practice is managed very well. There is little waiting time, the handoffs from technicians, nurses, etc. to doctors is smooth and efficient and the doctors are excellent.
Jan 13, 2019
I have always been satisfied with the services ... — Donita W.
I have always been satisfied with the services I have received from Des Moines Eye Surgeons and I've been going there for years.
Jan 12, 2019
I know MC reimbursement is been cut severely bu... — Jane G.
I know MC reimbursement is been cut severely but I do not feel Dr. Hammer spends enough time with me. Exam is rushed through . Less than 8 minutes to wait to have eyes dilated seems a little quick.
Jan 10, 2019
Very organized, thoughtful, and caring. The bes... — Robin P.
Very organized, thoughtful, and caring. The best!
Jan 10, 2019
Every thing went well and always does. — Rita M.
Every thing went well and always does.
Jan 10, 2019
Your staff was very friendly and professional. ... — Joselyn D.
Your staff was very friendly and professional.
Jan 4, 2019
The office was expertly and efficiently run. — William W.
The office was expertly and efficiently run.
Jan 3, 2019
Very attentive to your needs and always listen ... — Mary L.
Very attentive to your needs and always listen to what you have to say and really seem to care about your eye health. Always prompt.
Jan 3, 2019
Everyone in the office was very friendly and pr... — Marla S.
Everyone in the office was very friendly and professional. I felt like they all knew what they were doing very well. The doctor was good at communicating with me and at listening to my questions/concerns. I'm glad I chose this office.
Jan 1, 2019
Dr Baumhover is great! — Cindy H.
Dr Baumhover is very thorough in my overall health especially as related to my eyes.
Dec 29, 2018
Dr. Sarno is an excellent eye doctor and surgeo... — Paulette C.
Dr. Sarno is an excellent eye doctor and surgeon.
Dec 29, 2018
Have been more than satisfied with the conscien... — Janet H.
Have been more than satisfied with the conscience servie
Dec 27, 2018
Very nice people. Always in a pleasant mood and... — Donna W.
Very nice people. Always in a pleasant mood and will answer any questions you may have.
Dec 27, 2018
My treatment was very well done. I am a very h... — Larry S.
My treatment was very well done. I am a very happy patient.
Dec 25, 2018
I changed eye doctors about two years ago and I... — Cathy M.
I changed eye doctors about two years ago and I am very pleased with Dr. Raecker and the staff. I have put my trust in their care and feel extremely confident in the diagnosis and treatment of my eye health. I can walk in and be out within about an hour feeling that the time I spent was very productive.
Dec 20, 2018
Excellent prescriptions! Thank you Dr. Brown! — Alan V.
Excellent prescriptions! Thank you Dr. Brown!
Dec 19, 2018
Great service! Efficient use of time. — Dennis H.
Great service! Efficient use of time.
Dec 19, 2018
This is my first online presence. . — Janyce B.
This is my first online presence. If it is anything like your services that I have received over the years in the office, I would say it will be very easy to support
Dec 17, 2018
Welcoming and Friendly — Jacqueline S.
Your facility is clean and welcoming. The wait time was very appropriate. Staff is friendly and professional.
Dec 17, 2018
always kind, and patient and ask questions to b... — Michael P.
always kind, and patient and ask questions to better understand my concerns. great staff
Dec 14, 2018
Staff members need to work on introducing thems... — Diana W.
Staff members need to work on introducing themselves to the patient.
Dec 12, 2018
I have always received the best of care and the... — Robert B.
I have always received the best of care and the highest level of service from this office. Thank you very much!
Dec 10, 2018
All the people I delt with were very profession... — Clara W.
All the people I delt with were very professional and kind.
Dec 10, 2018
Friendly staff and knowledgeable doctor who is ... — Rick L.
Friendly staff and knowledgeable doctor who is easy to talk to
Dec 8, 2018
Very thorough and services you can trust. — Judith E.
Very thorough and services you can trust.
Dec 7, 2018
I feel very confident when I am under the care ... — David W.
I feel very confident when I am under the care of Dr.Raecker.
Dec 7, 2018
I used to like going to your office, but lately... — Norma R.
I used to like going to your office, but lately I barely have 5 minutes with the doctor. I noticed a comment on your website where someone said they felt herded like cattle. I totally agree! I like my doctor doctor and the people, but I dont like that feeling of being one of a mass.
Dec 6, 2018
The practice always seems to place a value on m... — Dana R.
The practice always seems to place a value on my time, as I never have to wait for more than 5 minutes before someone has placed me in an exam room and begun the consultation. Dr. Baumover leaves the impression that she genuinely has MY eye health at the top of her priorities. Always professional and kind. Always a pleasant experience.
Dec 6, 2018
Dr. Hammer and his staff are very friendly and ... — Michael G.
Dr. Hammer and his staff are very friendly and very efficient. I had cataract surgery on both eyes. On both surgeries they were right on time and took very little time. I had worn glasses for 55 years and now only use reading glasses to read. Dr. Hammer made followup calls to me at home the day of surgery to see if I was doing okay. That impressed me! I had to have a little laser followup procedure done, which went great also. Walked out of the surgery center being able to see great.
Dec 2, 2018
Outstanding Visit — Gary H.
My first visit to the DM Eye Surgeons was outstanding. Great, friendly staff, with the latest technology. My appointment was conducted very professionally and expeditiously. I highly recommend this practice.
Dec 1, 2018
In order to get my $100 rebate from my Acuvuw c... — Patricia C.
In order to get my $100 rebate from my Acuvuw contact order I need the paperwork from tiur office. The contacts have been delivered and I am still waiting on the paperwork required from the office. This is a delay every year that I wish I could have when I leave the office. Thanks for listening.
Nov 29, 2018
I have been served here for many years. I have ... — Kenneth M.
I have been served here for many years. I have always been treated with the utmost respect and courtesy. I have never had to wait for routine appointments. Very good care.
Nov 28, 2018
— Eldon M.
I first met Dr. Raecker several years ago when he had a Fellowship with Dr.Greiner in Iowa City whom I was seeing at that time. I have continued to see him since he joined Des Moines Eye Surgeons in West Des Moines. I feel that he and his assistant, Bre, have provided me with the very best of care and I couldn't be more pleased. They, as well as SherrieYoung who fitted me with contacts, have all been wonderful. I could not have asked for better care than I have received from the entire staff at Des Moines Eye Surgeons!
Nov 27, 2018
5 stars. You guys are fast and always friendly.... — Lorrie M.
5 stars. You guys are fast and always friendly. I like to come and know I will be out in a little over a hour. Doesnt take up my whole day.
Nov 23, 2018
— Judith N.
The last 2 years my time in the office has been over 2 hours,last year it was so late the receptionist could not even tell me what I owed and then get 2 separate bills after that
Nov 22, 2018
Check Them Out — Leona M.
You can find out online about doctors and procedures and important information
Nov 21, 2018
I feel like I’m accomplishing a transaction ins... — Billi B.
I feel like I’m accomplishing a transaction instead of being treated like a patient here - go through round one, wait, go through round 2, wait, etc. so they can check things off the list. I don’t enjoy my experiences before seeing the provider.
Nov 19, 2018
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Everyone was professional and friendly and I fe... — Roberta D.
Everyone was professional and friendly and I felt they knew how to help me with my eye problems.
Nov 19, 2018
The staff and physicians are the best! — Tamara D.
The staff and physicians are the best!
Nov 16, 2018
Generally on time, always friendly service and ... — Gerri O.
Generally on time, always friendly service and very knowledgeable.
Nov 15, 2018
Always have good service from friendly and skil... — Lois H.
Always have good service from friendly and skilled staff. Dr Sarno is the best!
Nov 15, 2018
I enjoyed the front office staff and reception,... — Mackenzie K.
I enjoyed the front office staff and reception, as well as the nurse that took me back. However, when I was with the doctor he was very short, seemed like he was in a rush, was not personable, and I didn't feel listened to. I was/have been in a lot of pain and he offered little to no suggestions on how to make it better since there was nothing wrong with any of my results. When I had to do some extra tests, those people didn't make the experience much better. Very rushing and not personable. The only positive parts about my experience was the ease of making an appointment, the front staff, and the initial nurse. Other than that, I am not very pleased.
Nov 15, 2018
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Dr. Bradley Hammer has been my eye doctor for m... — Betty R.
Dr. Bradley Hammer has been my eye doctor for many years. He is the BEST.
Nov 12, 2018
Thank you - everyone is always very nice! The p... — Amy S.
Thank you - everyone is always very nice! The process is quick and fast - in and out of rooms for various tests.. I leave with a clear understanding of why I am coming to see you and my results. thank you very much!
Nov 12, 2018
Dr. Sarno is in a class by himself! — Monica C.
Dr. Sarno is in a class by himself. He's warm and caring and never makes me feel like he's in a hurry to move on to his next patient. His exams are thorough and he takes the time to explain his findings. I hope he never retires!
Nov 8, 2018
I was disappointment in DR Hammer. He was very ... — Judy H.
I was disappointment in DR Hammer. He was very short with me today. I have recommended so many customers to him.
Nov 8, 2018
Excellent service, Great staff and assistants a... — Carolyn M.
Excellent service, Great staff and assistants and doctor is very professional and open to discuss issues that are being experienced I would recommend doctor and staff here.
Nov 8, 2018
Everyone very nice, makes you feel comfortable!... — Beverly B.
Everyone very nice, makes you feel comfortable!
Nov 7, 2018
I like to let people know where I have my eye c... — Cindy B.
I like to let people know where I have my eye care at. I also recommend Dr. David Ball.
Nov 7, 2018
— Matthew B.
I'm not sure what you are asking here, but my experience with Dr. Raecker and your facility was totally positive. Everyone was very professional, yet very friendly and nice.
Nov 7, 2018
Everything looks fine. I've changed my license... — Edward P.
Everything looks fine. I've changed my license so that there is no problem driving without glasses.
Nov 7, 2018
Very prompt and attentive staff. Have never h... — Roger H.
Very prompt and attentive staff. Have never had to wait more than a few minutes during my appointment time.
Nov 7, 2018
I did not receive my change of eye lense for my... — Joyce F.
I did not receive my change of eye lense for my left eye
Nov 7, 2018
I think Dr. Sarno and his office are great! — Kay S.
I think Dr. Sarno and his office are great!
Nov 7, 2018
Excellent care and surgery, appointments and fo... — Edward S.
Excellent care and surgery, appointments and follow up we're fine.
Nov 7, 2018
My latest visit was handled quickly and efficie... — Richard G.
My latest visit was handled quickly and efficiently.
Nov 7, 2018
I have been seeing Dr Hammer for about 9 years.... — David J.
I have been seeing Dr Hammer for about 9 years. I may not even be alive at this point if it wasn't for Dr Hammer's amazing talent and caring. Over the years I had always seen Optometrists for my vision needs. Because of having Type II Diabetes my family doctor, Dr Doug Timboe, highly suggested I start see an Ophtamologist so they could perform the proper testing for damage. During my first visit to Dr Hammer, he was doing a very extensive examination of my eyes with strong lights and hand held scopes. All of a sudden, his jaw dropped and he had a very concerning look on his face. He told me he had spotted something on the back of my left eye and wanted to have another Dr. look at it. Within a hour he had me at another clinic and another Dr was soon doing an examination. They concurred there was something of concern and immediately set up a special appointment for me with Dr Boldt at the University of Iowa Eye Clinic. I was there in two days. After a few hours of extensive observations, exrays, scoping and scanning I was diagnosed with Ocular Melanoma with a cancerous tumor of about 8MM growing behind my eye. I had no symptoms of any kind. First I was in denial and then in shock after I found out what could have happen if it hadn't been caught in time. Loss of vision or even loss of the eye was the least of the concern. They informed me that these tumors tend to leave the eye when untreated and almost always mastesise to the liver. Life expectancy at that point is very short. Fortunately, the tumor was just barely within the size that can be treated and they were able to perform the treatment at the University of Iowa, one of a very few places in the country that has a proven process of doing so. I have continued to see Dr. Hammer and Dr. Boldt over the years on a rotating 6 month basis. The tumor still remains but is basically just a scar on the back of my eye and barely detectable even with the scopes. I can't thank Dr Hammer enough for his care.
Nov 7, 2018
— Melissa B.
Staff is always friendly and professional. Dr. Ball and his nurse are always willing to answer questions. Love coming here!
Nov 7, 2018
Friendly and Respectful — Carol P.
From the moment you walk in their front door until you leave you are treated by friendly and respectful people. They make you feel like you are the most important person at that moment. Very refreshing!
Nov 7, 2018
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Prompt caring service very much appreciated. — Vickie J.
Prompt caring service very much appreciated.
Nov 7, 2018
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My appointment was at 9:30 and I was 11:15 befo... — Natalie K.
My appointment was at 9:30 and I was 11:15 before I saw a doctor. There is no reason someone should have to wait that long to see a doctor.
Nov 7, 2018
Sudden event in one of my eyes — Paul P.
I had an event in one of my eyes so I drove to Des Moines Eye Surgeons and was able to discuss the situation promptly that day. Follow up was arranged.
Nov 7, 2018
